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BrightPay

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Award-winning UK payroll and auto-enrolment software

Verified reviews for BrightPay

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4.4

66 reviews

  • 5
    39
  • 4
    18
  • 3
    6
  • 2
    2
  • 1
    1
Positive 86%Neutral 9%Negative 5%
Write a Review
G

Gareth R.

Payroll Manager, Bramley Group

Hospitality11-50 employeesUnited KingdomUsed: 1-2 years
3.0
Reviewed on 1 February 2026

Good payroll, some quirks

Reliable for submissions and pensions, though the interface feels a little behind the times.

Ease of use
3.0
Value for money
3.0
Functionality
3.0
Pros

RTI and auto-enrolment work reliably.

Cons

None so far.

Was this helpful? · 28
L

Laura DochertyVerified reviewer

Payroll Administrator, Kingsway

LinkedIn verified
Facilities Management51-200 employeesUnited KingdomUsed: 2+ years
2.0
Reviewed on 1 February 2026

Not the fit we hoped

The core is fine but once we added the cloud pieces the cost crept up and it felt less of a bargain.

Ease of use
3.0
Customer service
2.0
Value for money
2.0
Functionality
2.0
Pros

The submissions themselves were reliable.

Cons

Costs climbed with the add ons.

Was this helpful? · 3
N

Naomi FieldingVerified reviewer

Payroll Manager, Meridian Trading

LinkedIn verified
Accounting51-200 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 28 January 2026

Brilliant value for what it does

FPS and EPS to HMRC go through without a hitch every month. The employee app cut down on payslip queries too.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Excellent value compared with the bigger payroll names.

Cons

Nothing worth noting.

Was this helpful? · 42
J

Jessica H.

Bookkeeper, Ashcroft Digital

Transportation and Logistics1 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 26 January 2026

Dependable month after month

Payroll runs smoothly every month and year end is far less stressful than it used to be.

Ease of use
4.0
Customer service
5.0
Value for money
4.0
Pros

Auto-enrolment handling is a real time saver.

Cons

Some screens feel a bit dated.

Was this helpful? · 17

Bright (Thesaurus Software) Response— responded on 26 January 2026

Thanks for the feedback. Really glad the payroll and auto-enrolment tools are working well for you.

R

Rebecca LloydVerified reviewer

Payroll Bureau Manager, Danebridge

LinkedIn verified
Hospitality501-1000 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 19 January 2026

Great value payroll

It handles RTI, auto-enrolment and statutory pay reliably. Connect being a separate add on is the only slight downside.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

HMRC submissions are consistent and trouble free.

Was this helpful? · 5
S

Sarah LloydVerified reviewer

Payroll Administrator, Harborne Partners

LinkedIn verified
Construction201-500 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 19 January 2026

Recommend for bureaus

Payroll runs smoothly every month and year end is far less stressful than it used to be.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

The value for money is hard to beat.

Was this helpful? · 36
P

Priya Adeyemi

HR and Payroll Lead

Accounting201-500 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 9 December 2025

Takes the stress out of payroll

Switched from a manual process and it took the pain out of pensions and RTI. Statutory pay calculations are spot on.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

The bureau features make running many clients genuinely manageable.

Cons

BrightPay Connect is a separate add on you need to budget for.

Was this helpful? · 35

Bright (Thesaurus Software) Response— responded on 9 December 2025

Thanks for the feedback. Really glad the payroll and auto-enrolment tools are working well for you.

H

Helen G.

Bookkeeper, Oakwell & Co

Hospitality2-10 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 28 November 2025

Would not run payroll without it

FPS and EPS to HMRC go through without a hitch every month. The employee app cut down on payslip queries too.

Value for money
5.0
Functionality
5.0
Pros

Automatic enrolment and the pension provider links save me hours every month.

Cons

Nothing significant, it does its job every month.

Was this helpful? · 37
M

Michael FraserVerified reviewer

Bookkeeper, Stonebridge Digital

LinkedIn verified
Healthcare1 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 25 November 2025

Great value payroll

Great value and very dependable. The desktop to cloud shift took a bit of adjusting.

Ease of use
4.0
Value for money
5.0
Functionality
4.0
Pros

Support is knowledgeable and quick.

Cons

Not much built in for wider HR.

Was this helpful? · 42
H

Holly F.

Practice Owner, Whitfield Solutions

Accounting51-200 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 21 November 2025

Very happy overall

Great value and very dependable. The desktop to cloud shift took a bit of adjusting.

Ease of use
5.0
Value for money
4.0
Functionality
4.0
Pros

Support is knowledgeable and quick.

Cons

Some screens feel a bit dated.

Was this helpful? · 26