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BrightPay

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Award-winning UK payroll and auto-enrolment software

4.4Based on 66 reviews

Verified reviews for BrightPay

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4.4

66 reviews

  • 5 ★
    39
  • 4 ★
    18
  • 3 ★
    6
  • 2 ★
    2
  • 1 ★
    1
Positive 86%Neutral 9%Negative 5%
Write a Review
K

Katie E.

HR and Payroll Lead

Care Services2-10 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 28 June 2026

Reliable every single month

We run payroll for over 200 client companies on BrightPay. The RTI submissions are painless and auto-enrolment is fully handled.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The bureau features make running many clients genuinely manageable.

Cons

Nothing significant, it does its job every month.

Was this helpful? · 33
P

Priya J.

Accountant

Professional Services1 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 26 June 2026

Reliable every single month

It is HMRC recognised and never lets us down at year end. The value against the bigger names is remarkable.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Pros

The bureau features make running many clients genuinely manageable.

Cons

BrightPay Connect is a separate add on you need to budget for.

Was this helpful? · 31
P

Priya B.

Managing Director, Cotswold Consulting

Transportation and Logistics1 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 26 June 2026

Brilliant value for what it does

It is HMRC recognised and never lets us down at year end. The value against the bigger names is remarkable.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Pros

RTI submissions to HMRC are rock solid and I never worry about them.

Cons

BrightPay Connect is a separate add on you need to budget for.

Was this helpful? · 38
D

Dominic DochertyVerified reviewer

Practice Owner, Hartley Digital

LinkedIn verified
Retail51-200 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 21 June 2026

Handles auto-enrolment brilliantly

Switched from a manual process and it took the pain out of pensions and RTI. Statutory pay calculations are spot on.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

RTI submissions to HMRC are rock solid and I never worry about them.

Cons

Nothing significant, it does its job every month.

Was this helpful? · 2
C

Chloe Caldwell

Managing Director, Carrick Studio

Healthcare501-1000 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 18 June 2026

Solid choice for a small employer

Payroll runs smoothly every month and year end is far less stressful than it used to be.

Ease of use
4.0
Customer service
4.0
Value for money
5.0
Functionality
4.0
Pros

Support is knowledgeable and quick.

Cons

Connect costs extra on top.

Was this helpful? · 8

Bright (Thesaurus Software) Response— responded on 18 June 2026

Thanks for the feedback. Really glad the payroll and auto-enrolment tools are working well for you.

H

Hannah PembertonVerified reviewer

Bookkeeper, Blackwood Studio

LinkedIn verified
Retail1 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 17 June 2026

RTI submissions just work

Switched from a manual process and it took the pain out of pensions and RTI. Statutory pay calculations are spot on.

Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The bureau features make running many clients genuinely manageable.

Cons

The interface is functional rather than flashy.

Was this helpful? · 25
R

Rebecca D.Verified reviewer

Payroll Administrator, Oakwell Studio

LinkedIn verified
Accounting11-50 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 15 June 2026

Made pensions painless

We run payroll for over 200 client companies on BrightPay. The RTI submissions are painless and auto-enrolment is fully handled.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The employee app and online payslips cut down on questions from staff.

Cons

The interface is functional rather than flashy.

Was this helpful? · 25

Bright (Thesaurus Software) Response— responded on 15 June 2026

Thanks for the feedback. Really glad the payroll and auto-enrolment tools are working well for you.

N

Natalie Osei

HR and Payroll Lead, Mersey Solutions

Professional Services501-1000 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 3 June 2026

Reliable every single month

As a small practice this is the tool that lets me offer payroll without a headache. Setup was quick and support is excellent.

Ease of use
5.0
Functionality
5.0
Pros

RTI submissions to HMRC are rock solid and I never worry about them.

Cons

The move from desktop to cloud took a little getting used to.

Was this helpful? · 38
J

Jack B.

Finance Director, Northgate

Professional Services501-1000 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 2 June 2026

Perfect for our bureau

The pension provider integrations mean auto-enrolment basically runs itself now. It used to be my worst job of the month.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Pros

Excellent value compared with the bigger payroll names.

Cons

None so far.

Was this helpful? · 20
P

Paul NolanVerified reviewer

Payroll Manager, Prospect Ltd

LinkedIn verified
Retail501-1000 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 26 May 2026

Handles auto-enrolment brilliantly

It is HMRC recognised and never lets us down at year end. The value against the bigger names is remarkable.

Ease of use
4.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Excellent value compared with the bigger payroll names.

Cons

The interface is functional rather than flashy.

Was this helpful? · 42