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BrightPay

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Award-winning UK payroll and auto-enrolment software

Verified reviews for BrightPay

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4.4

66 reviews

  • 5
    39
  • 4
    18
  • 3
    6
  • 2
    2
  • 1
    1
Positive 86%Neutral 9%Negative 5%
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J

Jodie F.

Office Manager, Kingsway

Transportation and Logistics2-10 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 3 July 2025

Recommend for bureaus

It handles RTI, auto-enrolment and statutory pay reliably. Connect being a separate add on is the only slight downside.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Support is knowledgeable and quick.

Cons

Not much built in for wider HR.

Was this helpful? · 31
N

Nadia Hargreaves

Practice Owner, Marlow Ltd

Facilities Management501-1000 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 10 May 2025

Made pensions painless

FPS and EPS to HMRC go through without a hitch every month. The employee app cut down on payslip queries too.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Pros

Automatic enrolment and the pension provider links save me hours every month.

Cons

BrightPay Connect is a separate add on you need to budget for.

Was this helpful? · 31
A

Adam Robinson

Bookkeeper, Hartley Digital

Transportation and Logistics2-10 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 8 May 2025

RTI submissions just work

We run payroll for over 200 client companies on BrightPay. The RTI submissions are painless and auto-enrolment is fully handled.

Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The employee app and online payslips cut down on questions from staff.

Cons

Very large employers might want deeper HR features built in.

Was this helpful? · 34

Bright (Thesaurus Software) Response— responded on 8 May 2025

Thanks for the feedback. Really glad the payroll and auto-enrolment tools are working well for you.

E

Elliot B.

Accountant, Cotswold Group

Professional Services11-50 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 26 April 2025

Does RTI and pensions well

We moved our clients across and have not looked back. The support team genuinely know their stuff.

Ease of use
4.0
Customer service
5.0
Value for money
4.0
Functionality
4.0
Pros

The value for money is hard to beat.

Cons

Not much built in for wider HR.

Was this helpful? · 42
O

Olivia Foster

Practice Owner, Fenwick Partners

Care Services2-10 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 25 January 2025

Recommend for bureaus

Payroll runs smoothly every month and year end is far less stressful than it used to be.

Ease of use
5.0
Customer service
3.0
Functionality
5.0
Pros

HMRC submissions are consistent and trouble free.

Cons

Not much built in for wider HR.

Was this helpful? · 9
E

Ellie Marsh

Finance Director, Cotswold Ltd

Transportation and Logistics11-50 employeesUnited KingdomUsed: 6-12 months
3.0
Reviewed on 19 November 2024

Fine once set up

It handles the core payroll well but the add ons for the cloud features push the price up more than I expected.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Good core value.

Cons

Interface feels dated.

Was this helpful? · 2
C

Charlotte V.Verified reviewer

Payroll Administrator, Camden Partners

LinkedIn verified
Manufacturing501-1000 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 28 October 2024

The best payroll software we have used

FPS and EPS to HMRC go through without a hitch every month. The employee app cut down on payslip queries too.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Excellent value compared with the bigger payroll names.

Cons

None so far.

Was this helpful? · 45
S

Sofia K.

Payroll Administrator, Pennine Services

Facilities Management51-200 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 11 September 2024

Takes the stress out of payroll

FPS and EPS to HMRC go through without a hitch every month. The employee app cut down on payslip queries too.

Customer service
5.0
Value for money
5.0
Pros

Excellent value compared with the bigger payroll names.

Cons

Nothing significant, it does its job every month.

Was this helpful? · 45
S

Scott Bailey

HR and Payroll Lead, Thames

Facilities Management51-200 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 3 September 2024

Reliable every single month

The pension provider integrations mean auto-enrolment basically runs itself now. It used to be my worst job of the month.

Ease of use
4.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Support actually understands UK payroll and gets back to you quickly.

Cons

The interface is functional rather than flashy.

Was this helpful? · 2
R

Rebecca Holt

Bookkeeper, Hollybush Solutions

Professional Services501-1000 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 28 June 2024

Perfect for our bureau

We run payroll for over 200 client companies on BrightPay. The RTI submissions are painless and auto-enrolment is fully handled.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The employee app and online payslips cut down on questions from staff.

Cons

BrightPay Connect is a separate add on you need to budget for.

Was this helpful? · 43