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BrightPay

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Award-winning UK payroll and auto-enrolment software

Verified reviews for BrightPay

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4.4

66 reviews

  • 5
    39
  • 4
    18
  • 3
    6
  • 2
    2
  • 1
    1
Positive 86%Neutral 9%Negative 5%
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S

Scott M.Verified reviewer

Payroll Administrator

LinkedIn verified
Manufacturing11-50 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 17 May 2026

Handles the statutory side nicely

It handles RTI, auto-enrolment and statutory pay reliably. Connect being a separate add on is the only slight downside.

Ease of use
4.0
Customer service
4.0
Functionality
5.0
Pros

Auto-enrolment handling is a real time saver.

Cons

Not much built in for wider HR.

Was this helpful? · 6
C

Craig F.

Payroll Bureau Manager

Accounting1 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 9 May 2026

Great value payroll

It handles RTI, auto-enrolment and statutory pay reliably. Connect being a separate add on is the only slight downside.

Ease of use
4.0
Customer service
4.0
Value for money
5.0
Functionality
4.0
Pros

Auto-enrolment handling is a real time saver.

Cons

Not much built in for wider HR.

Was this helpful? · 6

Bright (Thesaurus Software) Response— responded on 9 May 2026

Thanks for the feedback. Really glad the payroll and auto-enrolment tools are working well for you.

J

Josh Nair

Finance Director, Clyde Consulting

Professional Services51-200 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 2 May 2026

Handles auto-enrolment brilliantly

The pension provider integrations mean auto-enrolment basically runs itself now. It used to be my worst job of the month.

Ease of use
5.0
Value for money
5.0
Functionality
4.0
Pros

The employee app and online payslips cut down on questions from staff.

Cons

None so far.

Was this helpful? · 12
C

Chris P.

HR and Payroll Lead, Prospect Trading

Facilities Management201-500 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 2 May 2026

Dependable month after month

Payroll runs smoothly every month and year end is far less stressful than it used to be.

Ease of use
4.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

The value for money is hard to beat.

Cons

Not much built in for wider HR.

Was this helpful? · 10
R

Ross Hughes

Payroll Bureau Manager

Facilities Management51-200 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 28 April 2026

Takes the stress out of payroll

Switched from a manual process and it took the pain out of pensions and RTI. Statutory pay calculations are spot on.

Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

Support actually understands UK payroll and gets back to you quickly.

Cons

Very large employers might want deeper HR features built in.

Was this helpful? · 37
N

Nadia E.

Accountant, Redgate Digital

Healthcare51-200 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 22 April 2026

Made pensions painless

We run payroll for over 200 client companies on BrightPay. The RTI submissions are painless and auto-enrolment is fully handled.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Excellent value compared with the bigger payroll names.

Cons

Occasionally an update needs installing at a slightly awkward time.

Was this helpful? · 6
B

Ben J.

Managing Director, Selby Partners

Transportation and Logistics11-50 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 19 April 2026

Recommend for bureaus

Payroll runs smoothly every month and year end is far less stressful than it used to be.

Ease of use
4.0
Customer service
4.0
Value for money
5.0
Functionality
3.0
Pros

Support is knowledgeable and quick.

Cons

Some screens feel a bit dated.

Was this helpful? · 4
L

Louise L.Verified reviewer

Practice Owner, Prospect Digital

LinkedIn verified
Hospitality1 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 15 April 2026

Perfect for our bureau

It is HMRC recognised and never lets us down at year end. The value against the bigger names is remarkable.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Support actually understands UK payroll and gets back to you quickly.

Cons

The move from desktop to cloud took a little getting used to.

Was this helpful? · 35
S

Sarah C.Verified reviewer

Practice Owner, Blackwood Ltd

LinkedIn verified
Transportation and Logistics11-50 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 10 April 2026

Takes the stress out of payroll

It is HMRC recognised and never lets us down at year end. The value against the bigger names is remarkable.

Ease of use
5.0
Customer service
5.0
Functionality
5.0
Pros

Automatic enrolment and the pension provider links save me hours every month.

Cons

Very large employers might want deeper HR features built in.

Was this helpful? · 2
B

Ben T.

Accountant, Danebridge Digital

Care Services51-200 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 8 April 2026

Made pensions painless

The pension provider integrations mean auto-enrolment basically runs itself now. It used to be my worst job of the month.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The employee app and online payslips cut down on questions from staff.

Cons

Nothing worth noting.

Was this helpful? · 9