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BrightPay

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Award-winning UK payroll and auto-enrolment software

4.4Based on 66 reviews

Verified reviews for BrightPay

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4.4

66 reviews

  • 5 ★
    39
  • 4 ★
    18
  • 3 ★
    6
  • 2 ★
    2
  • 1 ★
    1
Positive 86%Neutral 9%Negative 5%
Write a Review
J

James G.Verified reviewer

Payroll Manager

LinkedIn verified
Professional Services1 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 5 April 2026

RTI submissions just work

Switched from a manual process and it took the pain out of pensions and RTI. Statutory pay calculations are spot on.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Excellent value compared with the bigger payroll names.

Cons

The move from desktop to cloud took a little getting used to.

Was this helpful? · 38
O

Olivia V.

Practice Owner, Northgate & Co

Accounting201-500 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 27 March 2026

Made pensions painless

It is HMRC recognised and never lets us down at year end. The value against the bigger names is remarkable.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The employee app and online payslips cut down on questions from staff.

Cons

None so far.

Was this helpful? · 42
F

Freya SharmaVerified reviewer

Practice Owner, Redgate Studio

LinkedIn verified
Construction501-1000 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 18 March 2026

RTI submissions just work

It is HMRC recognised and never lets us down at year end. The value against the bigger names is remarkable.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Excellent value compared with the bigger payroll names.

Cons

The interface is functional rather than flashy.

Was this helpful? · 33
D

Daniel M.

Payroll Bureau Manager, Stonebridge Studio

Healthcare201-500 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 12 March 2026

Recommend for bureaus

Great value and very dependable. The desktop to cloud shift took a bit of adjusting.

Ease of use
4.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Support is knowledgeable and quick.

Cons

Some screens feel a bit dated.

Was this helpful? · 43
G

Grace S.

Payroll Manager, Danebridge & Co

Transportation and Logistics51-200 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 6 March 2026

Perfect for our bureau

As a small practice this is the tool that lets me offer payroll without a headache. Setup was quick and support is excellent.

Ease of use
4.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The bureau features make running many clients genuinely manageable.

Cons

Occasionally an update needs installing at a slightly awkward time.

Was this helpful? · 39
L

Lucy Ashworth

Bookkeeper, Kingsway

Facilities Management11-50 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 6 March 2026

Made pensions painless

Switched from a manual process and it took the pain out of pensions and RTI. Statutory pay calculations are spot on.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Pros

The bureau features make running many clients genuinely manageable.

Cons

Nothing significant, it does its job every month.

Was this helpful? · 43

Bright (Thesaurus Software) Response— responded on 6 March 2026

Thanks for the feedback. Really glad the payroll and auto-enrolment tools are working well for you.

S

Sofia F.Verified reviewer

Practice Owner, Stonebridge Ltd

LinkedIn verified
Hospitality501-1000 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 21 February 2026

Handles auto-enrolment brilliantly

The pension provider integrations mean auto-enrolment basically runs itself now. It used to be my worst job of the month.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

RTI submissions to HMRC are rock solid and I never worry about them.

Cons

BrightPay Connect is a separate add on you need to budget for.

Was this helpful? · 28
I

Ian E.Verified reviewer

Payroll Manager, Albion Ltd

LinkedIn verified
Transportation and Logistics51-200 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 20 February 2026

Support actually knows UK payroll

FPS and EPS to HMRC go through without a hitch every month. The employee app cut down on payslip queries too.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

The bureau features make running many clients genuinely manageable.

Cons

Nothing significant, it does its job every month.

Was this helpful? · 31
G

Grace W.Verified reviewer

HR and Payroll Lead, Thames Solutions

LinkedIn verified
Manufacturing201-500 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 14 February 2026

The best payroll software we have used

FPS and EPS to HMRC go through without a hitch every month. The employee app cut down on payslip queries too.

Ease of use
5.0
Functionality
5.0
Pros

Automatic enrolment and the pension provider links save me hours every month.

Cons

The move from desktop to cloud took a little getting used to.

Was this helpful? · 36
L

Lucy Nair

Bookkeeper, Danebridge

Hospitality51-200 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 6 February 2026

Would not run payroll without it

FPS and EPS to HMRC go through without a hitch every month. The employee app cut down on payslip queries too.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The employee app and online payslips cut down on questions from staff.

Cons

BrightPay Connect is a separate add on you need to budget for.

Was this helpful? · 43