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BrightPay

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Award-winning UK payroll and auto-enrolment software

Verified reviews for BrightPay

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4.4

66 reviews

  • 5
    39
  • 4
    18
  • 3
    6
  • 2
    2
  • 1
    1
Positive 86%Neutral 9%Negative 5%
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A

Amara Vaughan

Accountant, Thames Group

Professional Services201-500 employeesUnited KingdomUsed: 6-12 months
3.0
Reviewed on 17 May 2024

Solid but add ons add up

It handles the core payroll well but the add ons for the cloud features push the price up more than I expected.

Ease of use
3.0
Value for money
4.0
Functionality
3.0
Pros

Support is helpful.

Cons

Add ons increase the cost.

Was this helpful? · 26
H

Holly MarshVerified reviewer

Office Manager

LinkedIn verified
Hospitality1 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 8 February 2024

Handles auto-enrolment brilliantly

The pension provider integrations mean auto-enrolment basically runs itself now. It used to be my worst job of the month.

Ease of use
5.0
Value for money
5.0
Functionality
5.0
Pros

The bureau features make running many clients genuinely manageable.

Cons

Nothing worth noting.

Was this helpful? · 26
E

Elliot Holt

Accountant, Albion

Transportation and Logistics2-10 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 23 January 2024

Does RTI and pensions well

Great value and very dependable. The desktop to cloud shift took a bit of adjusting.

Ease of use
4.0
Customer service
5.0
Value for money
4.0
Functionality
4.0
Pros

HMRC submissions are consistent and trouble free.

Was this helpful? · 41
C

Craig V.

Payroll Manager, Kingsway Partners

Transportation and Logistics1 employeesUnited KingdomUsed: 2+ years
3.0
Reviewed on 18 January 2024

Solid but add ons add up

Reliable for submissions and pensions, though the interface feels a little behind the times.

Ease of use
4.0
Customer service
3.0
Value for money
4.0
Functionality
3.0
Pros

RTI and auto-enrolment work reliably.

Cons

Interface feels dated.

Was this helpful? · 24
D

Daniel B.Verified reviewer

Payroll Bureau Manager, Danebridge Trading

LinkedIn verified
Retail11-50 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 17 January 2024

Made pensions painless

We run payroll for over 200 client companies on BrightPay. The RTI submissions are painless and auto-enrolment is fully handled.

Ease of use
4.0
Customer service
5.0
Functionality
5.0
Pros

Automatic enrolment and the pension provider links save me hours every month.

Cons

The move from desktop to cloud took a little getting used to.

Was this helpful? · 35
D

Daniel F.Verified reviewer

Accountant, Whitfield Consulting

LinkedIn verified
Accounting201-500 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 10 January 2024

Would not run payroll without it

As a small practice this is the tool that lets me offer payroll without a headache. Setup was quick and support is excellent.

Customer service
5.0
Value for money
5.0
Pros

The bureau features make running many clients genuinely manageable.

Cons

Nothing significant, it does its job every month.

Was this helpful? · 40