We may earn a commission if you buy via links on this page. It never affects how we rate software — how we make money.
Founder, Farrow Ltd
LinkedIn verifiedBrilliant platform overall. Just go in knowing the costs scale as you do.
Reporting is clear and useful.
Gets expensive as you scale.
Marketing Director
LinkedIn verifiedIt does a lot, though for a small team a chunk of it went unused while the bill grew.
Capable free tier.
Expensive as you grow.
CRM Manager, Linden
We started on the free CRM and gradually added Sales Hub. Having marketing and sales in one place transformed our reporting.
Huge ecosystem of partners, templates and integrations.
Some tools are locked behind higher plans.
Sales Manager, Linden Partners
Sequences and automation took a mountain of manual follow up off the team. The reporting is genuinely useful.
Sequences and automation are excellent.
Onboarding the advanced features takes time.
Managing Director, Danebridge Associates
LinkedIn verifiedThe automation and reporting are excellent. Value dips as your contact count climbs.
Strong UK partner network.
Contact based pricing adds up.
Managing Director, Mersey Partners
The free tier is a proper CRM, not a teaser. We ran on it for a year before we needed to pay a penny.
Sequences and automation are excellent.
Some tools are locked behind higher plans.
HubSpot Response— responded on 19 December 2025
Thank you for the feedback and for growing with HubSpot.
Sales Director, Hartley Associates
Sequences and automation took a mountain of manual follow up off the team. The reporting is genuinely useful.
The free core CRM is genuinely capable.
Some tools are locked behind higher plans.
Marketing Manager, Hollybush Services
LinkedIn verifiedWe started on the free CRM and gradually added Sales Hub. Having marketing and sales in one place transformed our reporting.
Sequences and automation are excellent.
Onboarding the advanced features takes time.
Marketing Manager, Pennine Consulting
The free tier is a proper CRM, not a teaser. We ran on it for a year before we needed to pay a penny.
It scales from tiny to large without a migration.
It is a lot of platform if you only want a simple CRM.
Demand Generation Manager, Whitfield
LinkedIn verifiedIt grew with us from a two person startup to a proper sales team without us ever switching tools.
The free core CRM is genuinely capable.
It is a lot of platform if you only want a simple CRM.
HubSpot Response— responded on 4 October 2025
Thank you for the feedback and for growing with HubSpot.