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FreeAgent

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Accounting software made for UK freelancers and small businesses

4.3Based on 78 reviews

Verified reviews for FreeAgent

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4.3

78 reviews

  • 5 ★
    45
  • 4 ★
    19
  • 3 ★
    10
  • 2 ★
    2
  • 1 ★
    2
Positive 82%Neutral 13%Negative 5%
Write a Review
F

Fiona MercerVerified reviewer

Freelance Consultant, Waverley Solutions

LinkedIn verified
Information Technology and Services201-500 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 17 December 2025

No more dreading VAT quarter

I am not an accountant and it still made sense to me within a week. The tax timeline is the feature I did not know I needed.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

Bank feeds pull everything in and the guesses at categories are usually right.

Cons

Multi currency is a bit limited if you invoice abroad a lot.

Was this helpful? · 15
D

Danielle C.

Sole Trader, Thames Ltd

Real Estate201-500 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 16 December 2025

Perfect for a limited company director

I got it free through my NatWest business account and it does far more than I expected for nothing.

Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The tax timeline shows exactly what is due and when, so nothing sneaks up on me.

Cons

A few of the reports are quite basic compared with the bigger packages.

Was this helpful? · 33
H

Holly N.Verified reviewer

Director, Camden Services

LinkedIn verified
Retail501-1000 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 11 September 2025

Finally, MTD without the headache

The Corporation Tax and Self Assessment forecasting takes the fear out of the whole thing. I always know roughly what is coming.

Ease of use
5.0
Value for money
5.0
Functionality
5.0
Pros

The mobile app is genuinely useful for logging expenses on the move.

Cons

Stock and inventory is basically not there, so it does not suit a product business.

Was this helpful? · 2
A

Amara Hargreaves

Company Director, Danebridge

Real Estate2-10 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 23 August 2025

Really happy with it

A year in and it runs smoothly. Getting it free with the bank makes the value a no brainer.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
4.0
Pros

The Self Assessment flow is the best I have used.

Cons

Support hours could be longer around deadlines.

Was this helpful? · 8
C

Craig J.Verified reviewer

Bookkeeper, Waverley Consulting

LinkedIn verified
Real Estate2-10 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 8 August 2025

Tidy and reliable

Covers invoicing, expenses and VAT really well. Inventory is the one thing it does not do for me.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
5.0
Pros

The Self Assessment flow is the best I have used.

Cons

No real stock management for product sellers.

Was this helpful? · 8
S

Sian H.Verified reviewer

Sole Trader, Oakwell Trading

LinkedIn verified
Professional Services201-500 employeesUnited KingdomUsed: 6-12 months
3.0
Reviewed on 6 August 2025

Fine for very simple books

Easy to use and the tax side is good, but I found the reports too simple once I needed more detail.

Ease of use
3.0
Customer service
4.0
Value for money
3.0
Pros

The tax timeline and MTD filing are genuinely good.

Cons

Reporting is too basic for a growing business.

Was this helpful? · 28
S

Sian L.

Bookkeeper

Professional Services2-10 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 2 August 2025

Made me confident with my own books

The Corporation Tax and Self Assessment forecasting takes the fear out of the whole thing. I always know roughly what is coming.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

Getting it free with my bank account makes it unbeatable value for a small business.

Cons

Not much really, it does what I need.

Was this helpful? · 44
D

Dominic Wren

Company Director, Northgate & Co

Retail1 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 25 July 2025

Does the job beautifully

A year in and it runs smoothly. Getting it free with the bank makes the value a no brainer.

Ease of use
4.0
Customer service
3.0
Value for money
4.0
Functionality
4.0
Pros

The MTD submissions are painless and the tax estimates keep me calm.

Cons

Reporting is a bit light if you want to dig into the detail.

Was this helpful? · 24
D

Daniel PembertonVerified reviewer

Freelance Consultant, Bramley Partners

LinkedIn verified
Photography201-500 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 27 June 2025

Ideal first accounting system

It handles my company accounts and Self Assessment without an accountant. I just wish the reporting went a little deeper.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

The Self Assessment flow is the best I have used.

Cons

Support hours could be longer around deadlines.

Was this helpful? · 7
S

Sarah W.Verified reviewer

Bookkeeper, Carrick Services

LinkedIn verified
Retail11-50 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 26 June 2025

Solid and easy to learn

Covers invoicing, expenses and VAT really well. Inventory is the one thing it does not do for me.

Ease of use
5.0
Customer service
3.0
Value for money
5.0
Functionality
3.0
Pros

Bank feeds and reconciliation save me a lot of manual work.

Cons

No real stock management for product sellers.

Was this helpful? · 1