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FreeAgent

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Accounting software made for UK freelancers and small businesses

4.3Based on 78 reviews

Verified reviews for FreeAgent

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4.3

78 reviews

  • 5 ★
    45
  • 4 ★
    19
  • 3 ★
    10
  • 2 ★
    2
  • 1 ★
    2
Positive 82%Neutral 13%Negative 5%
Write a Review
G

Gareth Clarke

Contractor, Whitfield Consulting

Media Production11-50 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 16 June 2026

No more dreading VAT quarter

As a limited company director I used to dread the VAT return. FreeAgent files straight to HMRC and tells me what I owe well ahead of time.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

MTD for VAT just works. I press submit and it goes to HMRC without any faff.

Cons

Phone support has limited hours and month end can get busy.

Was this helpful? · 1

FreeAgent Response— responded on 16 June 2026

Thanks for the review. Delighted FreeAgent is making the tax side simpler for you.

O

Olivia L.Verified reviewer

Sole Trader

LinkedIn verified
Consulting501-1000 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 11 June 2026

Made me confident with my own books

I am not an accountant and it still made sense to me within a week. The tax timeline is the feature I did not know I needed.

Ease of use
5.0
Value for money
5.0
Functionality
5.0
Pros

The self employed and Self Assessment side is far friendlier than anything else I tried.

Cons

It is aimed at smaller businesses, so you can outgrow it if you scale quickly.

Was this helpful? · 11
Z

Zara G.

Founder, Hollybush

Consulting51-200 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 10 June 2026

Really happy with it

Lovely to use day to day. Support can lag at busy times but the software itself is excellent.

Ease of use
4.0
Customer service
4.0
Value for money
3.0
Functionality
5.0
Pros

The MTD submissions are painless and the tax estimates keep me calm.

Cons

Support hours could be longer around deadlines.

Was this helpful? · 2
N

Natalie K.

Company Director, Northgate Digital

Design51-200 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 8 June 2026

Everything a freelancer needs

I contract through my own company and it handles dividends, expenses and Self Assessment without me needing an accountant.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
4.0
Pros

The mobile app is genuinely useful for logging expenses on the move.

Cons

Stock and inventory is basically not there, so it does not suit a product business.

Was this helpful? · 35
T

Tom D.

Freelance Consultant, Cotswold

Photography2-10 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 24 May 2026

Solid and easy to learn

A year in and it runs smoothly. Getting it free with the bank makes the value a no brainer.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Genuinely easy to learn for someone who is not a numbers person.

Cons

No real stock management for product sellers.

Was this helpful? · 45
C

Callum J.Verified reviewer

Director

LinkedIn verified
Real Estate501-1000 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 23 May 2026

Perfect for a limited company director

I am not an accountant and it still made sense to me within a week. The tax timeline is the feature I did not know I needed.

Ease of use
5.0
Value for money
4.0
Functionality
5.0
Pros

The tax timeline shows exactly what is due and when, so nothing sneaks up on me.

Cons

It is aimed at smaller businesses, so you can outgrow it if you scale quickly.

Was this helpful? · 41
M

Megan J.

Bookkeeper, Harborne Trading

Professional Services501-1000 employeesUnited KingdomUsed: Less than 6 months
3.0
Reviewed on 20 May 2026

Good but outgrew it

It was perfect when I started out, but as the business grew I hit the limits on reporting and stock.

Ease of use
3.0
Customer service
3.0
Value for money
3.0
Functionality
2.0
Pros

Very easy to pick up.

Cons

No stock control.

Was this helpful? · 45
M

Mark MercerVerified reviewer

Contractor, Mersey Partners

LinkedIn verified
Construction51-200 employeesUnited KingdomUsed: 6-12 months
2.0
Reviewed on 14 May 2026

Not for product businesses

The tax features are nice but the lack of proper inventory and deeper reporting meant we had to move on.

Ease of use
2.0
Customer service
2.0
Value for money
3.0
Functionality
2.0
Pros

The MTD and Self Assessment filing worked well.

Cons

No stock management at all.

Was this helpful? · 7
N

Nathan J.Verified reviewer

Accountant

LinkedIn verified
Retail201-500 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 14 May 2026

Ideal for contractors

I got it free through my NatWest business account and it does far more than I expected for nothing.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The mobile app is genuinely useful for logging expenses on the move.

Cons

Phone support has limited hours and month end can get busy.

Was this helpful? · 9
D

Daniel Campbell

Sole Trader, Mersey Ltd

Design1 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 11 May 2026

Recommend for freelancers

Covers invoicing, expenses and VAT really well. Inventory is the one thing it does not do for me.

Ease of use
4.0
Customer service
4.0
Functionality
3.0
Pros

Bank feeds and reconciliation save me a lot of manual work.

Cons

Reporting is a bit light if you want to dig into the detail.

Was this helpful? · 35

FreeAgent Response— responded on 11 May 2026

Thanks for the review. Delighted FreeAgent is making the tax side simpler for you.