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FreeAgent

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Accounting software made for UK freelancers and small businesses

Verified reviews for FreeAgent

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4.3

78 reviews

  • 5
    45
  • 4
    19
  • 3
    10
  • 2
    2
  • 1
    2
Positive 82%Neutral 13%Negative 5%
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N

Naomi Mercer

Accountant, Fenwick Digital

Accounting201-500 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 21 June 2025

Genuinely easy accounting

The Corporation Tax and Self Assessment forecasting takes the fear out of the whole thing. I always know roughly what is coming.

Ease of use
5.0
Value for money
5.0
Functionality
5.0
Pros

Bank feeds pull everything in and the guesses at categories are usually right.

Cons

Not much really, it does what I need.

Was this helpful? · 4
N

Natalie F.

Contractor

Professional Services11-50 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 16 June 2025

Does the job beautifully

Covers invoicing, expenses and VAT really well. Inventory is the one thing it does not do for me.

Ease of use
4.0
Customer service
5.0
Value for money
4.0
Functionality
4.0
Pros

Bank feeds and reconciliation save me a lot of manual work.

Cons

No real stock management for product sellers.

Was this helpful? · 20
H

Hannah R.Verified reviewer

Contractor, Selby Ltd

LinkedIn verified
Professional Services2-10 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 28 May 2025

Everything a freelancer needs

I contract through my own company and it handles dividends, expenses and Self Assessment without me needing an accountant.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The self employed and Self Assessment side is far friendlier than anything else I tried.

Cons

It is aimed at smaller businesses, so you can outgrow it if you scale quickly.

Was this helpful? · 3
N

Naomi C.

Managing Director, Danebridge Solutions

Accounting501-1000 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 20 May 2025

Genuinely easy accounting

As a limited company director I used to dread the VAT return. FreeAgent files straight to HMRC and tells me what I owe well ahead of time.

Ease of use
5.0
Value for money
5.0
Functionality
5.0
Pros

Bank feeds pull everything in and the guesses at categories are usually right.

Cons

Phone support has limited hours and month end can get busy.

Was this helpful? · 37

FreeAgent Response— responded on 20 May 2025

Thanks for the review. Delighted FreeAgent is making the tax side simpler for you.

S

Sofia Turner

Founder, Fenwick

Construction201-500 employeesUnited KingdomUsed: 1-2 years
3.0
Reviewed on 23 March 2025

Decent but basic reporting

It was perfect when I started out, but as the business grew I hit the limits on reporting and stock.

Customer service
3.0
Value for money
3.0
Functionality
3.0
Pros

Free with my bank account.

Cons

You can outgrow it.

Was this helpful? · 31
M

Mark Rahman

Bookkeeper, Cotswold Solutions

Design51-200 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 19 March 2025

Self Assessment sorted in an afternoon

As a limited company director I used to dread the VAT return. FreeAgent files straight to HMRC and tells me what I owe well ahead of time.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

The mobile app is genuinely useful for logging expenses on the move.

Cons

It is aimed at smaller businesses, so you can outgrow it if you scale quickly.

Was this helpful? · 5
N

Nathan HoltVerified reviewer

Contractor

LinkedIn verified
Hospitality201-500 employeesUnited KingdomUsed: 1-2 years
3.0
Reviewed on 17 March 2025

Fine for very simple books

It was perfect when I started out, but as the business grew I hit the limits on reporting and stock.

Ease of use
4.0
Customer service
3.0
Value for money
4.0
Functionality
3.0
Pros

The tax timeline and MTD filing are genuinely good.

Cons

Reporting is too basic for a growing business.

Was this helpful? · 31
L

Louise FieldingVerified reviewer

Contractor, Pennine Group

LinkedIn verified
Real Estate501-1000 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 27 February 2025

Everything a freelancer needs

The Corporation Tax and Self Assessment forecasting takes the fear out of the whole thing. I always know roughly what is coming.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

The tax timeline shows exactly what is due and when, so nothing sneaks up on me.

Cons

Phone support has limited hours and month end can get busy.

Was this helpful? · 29
L

Lucy E.

Company Director, Pennine Group

Design2-10 employeesUnited KingdomUsed: Less than 6 months
3.0
Reviewed on 16 February 2025

Good but outgrew it

Easy to use and the tax side is good, but I found the reports too simple once I needed more detail.

Customer service
4.0
Value for money
3.0
Pros

Very easy to pick up.

Cons

No stock control.

Was this helpful? · 45
A

Aaron FieldingVerified reviewer

Freelance Consultant, Whitfield Trading

LinkedIn verified
Professional Services11-50 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 3 February 2025

Does the job beautifully

Lovely to use day to day. Support can lag at busy times but the software itself is excellent.

Ease of use
4.0
Value for money
4.0
Functionality
3.0
Pros

The Self Assessment flow is the best I have used.

Cons

Reporting is a bit light if you want to dig into the detail.

Was this helpful? · 1