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FreeAgent logo

FreeAgent

Verified Listing

Accounting software made for UK freelancers and small businesses

4.3Based on 78 reviews

What is FreeAgent?

FreeAgent is an Edinburgh-built cloud accounting platform aimed squarely at UK freelancers, contractors and small businesses. It handles invoicing, expenses, bank feeds, VAT and Self Assessment, and files directly to HMRC.

It is fully recognised by HMRC for Making Tax Digital (MTD) for VAT and is one of the software packages listed for MTD for Income Tax Self Assessment. NatWest, Royal Bank of Scotland and Mettle customers can often get FreeAgent free with a business current account.

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4.3(78)

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VS
4.5
Ease of Use
4.1
4.4
Value for Money
4.6
4.1
Customer Service
4.3
4.1
Functionality
4.1
View Full Comparison

Overall rating

See all reviews

Based on 78 reviews

4.3

Reviews sentiment

Positive 82%Neutral 13%Negative 5%

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FAQ

Frequently Asked
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UK-built cloud accounting with Making Tax Digital for VAT and Income Tax, Self Assessment filing and HMRC-recognised submissions. It is listed under Accounting Software on Stack Match.

FreeAgent starts from £19/mo. A free trial is available.

Key features include: Making Tax Digital for VAT, Self Assessment filing, Corporation Tax forecasting, Invoicing & estimates, Bank feeds & reconciliation, Expense tracking.

Integration information has not been listed yet.

FreeAgent offers support via Email, Phone, Knowledge Base.

FreeAgent is available in United Kingdom.

USERS

Who uses FreeAgent?

Typical company sizes, industries, and job titles based on verified Stack Match reviews.

FreeAgent logoEase of use
4.5

Based on 78 reviews

Company size

Based on 50 reviews
0%
Small business
0%
Midsize business
0%
Enterprise

Top job functions

Based on 50 reviews

Company Director

↗ 14%
  • Company Director0%
  • Founder0%
  • Managing Director0%
  • Director0%
  • Bookkeeper0%
  • Sole Trader0%

Top industries

Based on 50 reviews

Professional Services

Top Sector
  • Professional Services0%
  • E-commerce0%
  • Information Technology and Services0%
  • Real Estate0%
  • Hospitality0%
  • Accounting0%
PROS & CONS

Pros & Cons in Reviews

Real advantages and drawbacks of FreeAgent highlighted by verified users.

FreeAgent logoOverall sentiment
4.3

Based on 78 reviews

The tax timeline shows exactly what is due and when, so nothing sneaks up on me.

82% positive reviews out of 78

I contract through my own company and it handles dividends, expenses and Self Assessment without me needing an accountant.

M

Megan Vaughan

Company Director, 201-500 employees

“The tax timeline shows exactly what is due and when, so nothing sneaks up on me.”

No inventory or stock control whatsoever.

5% negative reviews out of 78

We sell physical products and the complete lack of inventory made it unworkable for us.

A

Andrew A.

Managing Director, 2-10 employees

“No inventory or stock control whatsoever.”

Expand to view all ↓

Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Making Tax Digital for VAT

★4.8(28)

Allows you to manage and streamline making tax digital for vat operations efficiently inside your business workflows.

Self Assessment filing

★4.4(46)

Allows you to manage and streamline self assessment filing operations efficiently inside your business workflows.

Corporation Tax forecasting

★4(46)

Allows you to manage and streamline corporation tax forecasting operations efficiently inside your business workflows.

Invoicing & estimates

★4.3(28)

Allows you to manage and streamline invoicing & estimates operations efficiently inside your business workflows.

Bank feeds & reconciliation

★4(46)

Allows you to manage and streamline bank feeds & reconciliation operations efficiently inside your business workflows.

Expense tracking

★4.7(28)

Allows you to manage and streamline expense tracking operations efficiently inside your business workflows.

FreeAgent logoFeatures
4.1

Based on 78 reviews

PRICING PLANS

FreeAgent Pricing

Free Trial Available
FreeAgent logoValue for money
4.4

Based on 78 reviews

Sole Trader

Ideal for businesses ready to explore and get started with basic operations

£19/ month
Get Started
  • Self Assessment filing
  • MTD for VAT
  • Invoicing
  • Bank feeds

Limited Company

Most popular

Built for companies that want to gain an edge with advanced features and automation

£33/ month
Get Started
  • Corporation Tax forecasting
  • Payroll for up to 10
  • Dividend vouchers
  • Project management

We may earn a commission if you buy via links on this page. It never affects how we rate software — how we make money.

Integrations

Integration information has not been listed yet.

Support, availability and typical users

Support

  • Email
  • Phone
  • Live Chat
  • Knowledge Base
  • Forum

Availability

Countries
United Kingdom
Languages
English

Typical users

  • Small business
  • Midsize business
  • Enterprise
FreeAgent logoCustomer Service
4.1

Based on 78 reviews

User reviews

Overall rating

Write a review
4.3

Based on 78 reviews

Filter by rating

Average Ratings

Ease of Use4.5
Value for Money4.4
Customer Service4.1
Functionality4.1

Sorted by most recent

G

Gareth Clarke

Contractor, Whitfield Consulting

Media Production11-50 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 16 June 2026

No more dreading VAT quarter

As a limited company director I used to dread the VAT return. FreeAgent files straight to HMRC and tells me what I owe well ahead of time.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

MTD for VAT just works. I press submit and it goes to HMRC without any faff.

Cons

Phone support has limited hours and month end can get busy.

Was this helpful? · 1

FreeAgent Response— responded on 16 June 2026

Thanks for the review. Delighted FreeAgent is making the tax side simpler for you.

O

Olivia L.Verified reviewer

Sole Trader

LinkedIn verified
Consulting501-1000 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 11 June 2026

Made me confident with my own books

I am not an accountant and it still made sense to me within a week. The tax timeline is the feature I did not know I needed.

Ease of use
5.0
Value for money
5.0
Functionality
5.0
Pros

The self employed and Self Assessment side is far friendlier than anything else I tried.

Cons

It is aimed at smaller businesses, so you can outgrow it if you scale quickly.

Was this helpful? · 11
Z

Zara G.

Founder, Hollybush

Consulting51-200 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 10 June 2026

Really happy with it

Lovely to use day to day. Support can lag at busy times but the software itself is excellent.

Ease of use
4.0
Customer service
4.0
Value for money
3.0
Functionality
5.0
Pros

The MTD submissions are painless and the tax estimates keep me calm.

Cons

Support hours could be longer around deadlines.

Was this helpful? · 2
N

Natalie K.

Company Director, Northgate Digital

Design51-200 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 8 June 2026

Everything a freelancer needs

I contract through my own company and it handles dividends, expenses and Self Assessment without me needing an accountant.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
4.0
Pros

The mobile app is genuinely useful for logging expenses on the move.

Cons

Stock and inventory is basically not there, so it does not suit a product business.

Was this helpful? · 35
T

Tom D.

Freelance Consultant, Cotswold

Photography2-10 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 24 May 2026

Solid and easy to learn

A year in and it runs smoothly. Getting it free with the bank makes the value a no brainer.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Genuinely easy to learn for someone who is not a numbers person.

Cons

No real stock management for product sellers.

Was this helpful? · 45
C

Callum J.Verified reviewer

Director

LinkedIn verified
Real Estate501-1000 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 23 May 2026

Perfect for a limited company director

I am not an accountant and it still made sense to me within a week. The tax timeline is the feature I did not know I needed.

Ease of use
5.0
Value for money
4.0
Functionality
5.0
Pros

The tax timeline shows exactly what is due and when, so nothing sneaks up on me.

Cons

It is aimed at smaller businesses, so you can outgrow it if you scale quickly.

Was this helpful? · 41
M

Megan J.

Bookkeeper, Harborne Trading

Professional Services501-1000 employeesUnited KingdomUsed: Less than 6 months
3.0
Reviewed on 20 May 2026

Good but outgrew it

It was perfect when I started out, but as the business grew I hit the limits on reporting and stock.

Ease of use
3.0
Customer service
3.0
Value for money
3.0
Functionality
2.0
Pros

Very easy to pick up.

Cons

No stock control.

Was this helpful? · 45
N

Nathan J.Verified reviewer

Accountant

LinkedIn verified
Retail201-500 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 14 May 2026

Ideal for contractors

I got it free through my NatWest business account and it does far more than I expected for nothing.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The mobile app is genuinely useful for logging expenses on the move.

Cons

Phone support has limited hours and month end can get busy.

Was this helpful? · 9
M

Mark MercerVerified reviewer

Contractor, Mersey Partners

LinkedIn verified
Construction51-200 employeesUnited KingdomUsed: 6-12 months
2.0
Reviewed on 14 May 2026

Not for product businesses

The tax features are nice but the lack of proper inventory and deeper reporting meant we had to move on.

Ease of use
2.0
Customer service
2.0
Value for money
3.0
Functionality
2.0
Pros

The MTD and Self Assessment filing worked well.

Cons

No stock management at all.

Was this helpful? · 7
D

Daniel Campbell

Sole Trader, Mersey Ltd

Design1 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 11 May 2026

Recommend for freelancers

Covers invoicing, expenses and VAT really well. Inventory is the one thing it does not do for me.

Ease of use
4.0
Customer service
4.0
Functionality
3.0
Pros

Bank feeds and reconciliation save me a lot of manual work.

Cons

Reporting is a bit light if you want to dig into the detail.

Was this helpful? · 35

FreeAgent Response— responded on 11 May 2026

Thanks for the review. Delighted FreeAgent is making the tax side simpler for you.

S

Sarah GrantVerified reviewer

Founder, Meridian Group

LinkedIn verified
Real Estate501-1000 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 6 May 2026

Ideal first accounting system

It handles my company accounts and Self Assessment without an accountant. I just wish the reporting went a little deeper.

Customer service
4.0
Value for money
3.0
Functionality
4.0
Pros

The MTD submissions are painless and the tax estimates keep me calm.

Cons

Reporting is a bit light if you want to dig into the detail.

Was this helpful? · 25
L

Louise W.

Founder

Accounting1 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 5 May 2026

Genuinely easy accounting

I contract through my own company and it handles dividends, expenses and Self Assessment without me needing an accountant.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

Getting it free with my bank account makes it unbeatable value for a small business.

Cons

Stock and inventory is basically not there, so it does not suit a product business.

Was this helpful? · 15
S

Scott TurnerVerified reviewer

Bookkeeper, Kingsway Consulting

LinkedIn verified
E-commerce11-50 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 4 May 2026

The tax forecast is a lifesaver

I got it free through my NatWest business account and it does far more than I expected for nothing.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Getting it free with my bank account makes it unbeatable value for a small business.

Cons

Stock and inventory is basically not there, so it does not suit a product business.

Was this helpful? · 43
M

Michael H.

Director, Bramley Ltd

Marketing and Advertising201-500 employeesUnited KingdomUsed: 6-12 months
3.0
Reviewed on 25 April 2026

Decent but basic reporting

Easy to use and the tax side is good, but I found the reports too simple once I needed more detail.

Ease of use
3.0
Customer service
2.0
Pros

Free with my bank account.

Cons

Reporting is too basic for a growing business.

Was this helpful? · 17
O

Owen T.

Company Director, Carrick Solutions

Media Production1 employeesUnited KingdomUsed: 2+ years
2.0
Reviewed on 23 April 2026

Too basic once you grow

The tax features are nice but the lack of proper inventory and deeper reporting meant we had to move on.

Customer service
3.0
Value for money
2.0
Functionality
3.0
Pros

The MTD and Self Assessment filing worked well.

Cons

Reporting is too shallow for anything beyond a very small business.

Was this helpful? · 14
B

Bethan K.

Founder, Farrow Studio

Accounting11-50 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 21 April 2026

Free with my bank and brilliant

As a limited company director I used to dread the VAT return. FreeAgent files straight to HMRC and tells me what I owe well ahead of time.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

Bank feeds pull everything in and the guesses at categories are usually right.

Was this helpful? · 12
T

Tom H.

Owner, Oakwell

Information Technology and Services501-1000 employeesUnited KingdomUsed: Less than 6 months
3.0
Reviewed on 12 April 2026

Good but outgrew it

Easy to use and the tax side is good, but I found the reports too simple once I needed more detail.

Ease of use
3.0
Customer service
3.0
Value for money
3.0
Functionality
2.0
Pros

The tax timeline and MTD filing are genuinely good.

Cons

Reporting is too basic for a growing business.

Was this helpful? · 11
D

Daniel Grant

Contractor, Danebridge Partners

Media Production2-10 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 12 April 2026

Finally, MTD without the headache

I am not an accountant and it still made sense to me within a week. The tax timeline is the feature I did not know I needed.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Bank feeds pull everything in and the guesses at categories are usually right.

Cons

It is aimed at smaller businesses, so you can outgrow it if you scale quickly.

Was this helpful? · 9
M

Mark Y.

Sole Trader, Meridian Solutions

Professional Services1 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 9 April 2026

Finally, MTD without the headache

Invoicing, bank feeds and VAT all sit in one tidy place. My accountant just logs in at year end and it is done.

Ease of use
5.0
Value for money
4.0
Pros

Bank feeds pull everything in and the guesses at categories are usually right.

Cons

None so far.

Was this helpful? · 28
D

David R.

Accountant, Clyde Consulting

Hospitality51-200 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 21 March 2026

Ideal for contractors

As a limited company director I used to dread the VAT return. FreeAgent files straight to HMRC and tells me what I owe well ahead of time.

Value for money
5.0
Functionality
5.0
Pros

Getting it free with my bank account makes it unbeatable value for a small business.

Cons

Not much really, it does what I need.

Was this helpful? · 30
L

Laura HoltVerified reviewer

Managing Director

LinkedIn verified
Construction501-1000 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 14 March 2026

Everything a freelancer needs

I got it free through my NatWest business account and it does far more than I expected for nothing.

Ease of use
5.0
Value for money
5.0
Functionality
4.0
Pros

Bank feeds pull everything in and the guesses at categories are usually right.

Cons

Phone support has limited hours and month end can get busy.

Was this helpful? · 17
D

David Fielding

Managing Director, Clyde Digital

E-commerce51-200 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 14 March 2026

Ideal for contractors

As a limited company director I used to dread the VAT return. FreeAgent files straight to HMRC and tells me what I owe well ahead of time.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The tax timeline shows exactly what is due and when, so nothing sneaks up on me.

Cons

A few of the reports are quite basic compared with the bigger packages.

Was this helpful? · 38
O

Olivia S.Verified reviewer

Accountant, Hollybush Studio

LinkedIn verified
Real Estate1 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 13 March 2026

Made me confident with my own books

The Corporation Tax and Self Assessment forecasting takes the fear out of the whole thing. I always know roughly what is coming.

Ease of use
5.0
Customer service
5.0
Pros

MTD for VAT just works. I press submit and it goes to HMRC without any faff.

Cons

Nothing worth noting.

Was this helpful? · 7
M

Megan Vaughan

Company Director, Camden Group

E-commerce201-500 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 13 March 2026

No more dreading VAT quarter

I contract through my own company and it handles dividends, expenses and Self Assessment without me needing an accountant.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The tax timeline shows exactly what is due and when, so nothing sneaks up on me.

Cons

Stock and inventory is basically not there, so it does not suit a product business.

Was this helpful? · 45
D

Danielle Osei

Accountant, Ashcroft Studio

Information Technology and Services501-1000 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 9 March 2026

No more dreading VAT quarter

I am not an accountant and it still made sense to me within a week. The tax timeline is the feature I did not know I needed.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

MTD for VAT just works. I press submit and it goes to HMRC without any faff.

Cons

It is aimed at smaller businesses, so you can outgrow it if you scale quickly.

Was this helpful? · 44
A

Andrew RobinsonVerified reviewer

Accountant

LinkedIn verified
Professional Services1 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 4 March 2026

Free with my bank and brilliant

Invoicing, bank feeds and VAT all sit in one tidy place. My accountant just logs in at year end and it is done.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

The tax timeline shows exactly what is due and when, so nothing sneaks up on me.

Cons

Not much really, it does what I need.

Was this helpful? · 13
P

Priya V.Verified reviewer

Director, Danebridge Studio

LinkedIn verified
Professional Services201-500 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 26 February 2026

No more dreading VAT quarter

I got it free through my NatWest business account and it does far more than I expected for nothing.

Ease of use
5.0
Value for money
5.0
Functionality
4.0
Pros

Bank feeds pull everything in and the guesses at categories are usually right.

Cons

Not much really, it does what I need.

Was this helpful? · 6
D

Dominic PembertonVerified reviewer

Bookkeeper, Redgate Solutions

LinkedIn verified
Marketing and Advertising201-500 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 22 February 2026

Free with my bank and brilliant

I am not an accountant and it still made sense to me within a week. The tax timeline is the feature I did not know I needed.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

Getting it free with my bank account makes it unbeatable value for a small business.

Cons

It is aimed at smaller businesses, so you can outgrow it if you scale quickly.

Was this helpful? · 13
B

Ben S.Verified reviewer

Director, Stonebridge Solutions

LinkedIn verified
Accounting2-10 employeesUnited KingdomUsed: 2+ years
3.0
Reviewed on 21 February 2026

Nice software, some limits

Easy to use and the tax side is good, but I found the reports too simple once I needed more detail.

Ease of use
3.0
Customer service
2.0
Functionality
3.0
Pros

The tax timeline and MTD filing are genuinely good.

Cons

You can outgrow it.

Was this helpful? · 43
J

Josh Caldwell

Freelance Consultant, Clyde Services

E-commerce201-500 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 15 February 2026

Finally, MTD without the headache

I got it free through my NatWest business account and it does far more than I expected for nothing.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

MTD for VAT just works. I press submit and it goes to HMRC without any faff.

Cons

Not much really, it does what I need.

Was this helpful? · 40
View all 78 reviews