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FreeAgent

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Accounting software made for UK freelancers and small businesses

Verified reviews for FreeAgent

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4.3

78 reviews

  • 5
    45
  • 4
    19
  • 3
    10
  • 2
    2
  • 1
    2
Positive 82%Neutral 13%Negative 5%
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L

Laura HoltVerified reviewer

Managing Director

LinkedIn verified
Construction501-1000 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 14 March 2026

Everything a freelancer needs

I got it free through my NatWest business account and it does far more than I expected for nothing.

Ease of use
5.0
Value for money
5.0
Functionality
4.0
Pros

Bank feeds pull everything in and the guesses at categories are usually right.

Cons

Phone support has limited hours and month end can get busy.

Was this helpful? · 17
D

David Fielding

Managing Director, Clyde Digital

E-commerce51-200 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 14 March 2026

Ideal for contractors

As a limited company director I used to dread the VAT return. FreeAgent files straight to HMRC and tells me what I owe well ahead of time.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The tax timeline shows exactly what is due and when, so nothing sneaks up on me.

Cons

A few of the reports are quite basic compared with the bigger packages.

Was this helpful? · 38
O

Olivia S.Verified reviewer

Accountant, Hollybush Studio

LinkedIn verified
Real Estate1 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 13 March 2026

Made me confident with my own books

The Corporation Tax and Self Assessment forecasting takes the fear out of the whole thing. I always know roughly what is coming.

Ease of use
5.0
Customer service
5.0
Pros

MTD for VAT just works. I press submit and it goes to HMRC without any faff.

Cons

Nothing worth noting.

Was this helpful? · 7
M

Megan Vaughan

Company Director, Camden Group

E-commerce201-500 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 13 March 2026

No more dreading VAT quarter

I contract through my own company and it handles dividends, expenses and Self Assessment without me needing an accountant.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The tax timeline shows exactly what is due and when, so nothing sneaks up on me.

Cons

Stock and inventory is basically not there, so it does not suit a product business.

Was this helpful? · 45
D

Danielle Osei

Accountant, Ashcroft Studio

Information Technology and Services501-1000 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 9 March 2026

No more dreading VAT quarter

I am not an accountant and it still made sense to me within a week. The tax timeline is the feature I did not know I needed.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

MTD for VAT just works. I press submit and it goes to HMRC without any faff.

Cons

It is aimed at smaller businesses, so you can outgrow it if you scale quickly.

Was this helpful? · 44
A

Andrew RobinsonVerified reviewer

Accountant

LinkedIn verified
Professional Services1 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 4 March 2026

Free with my bank and brilliant

Invoicing, bank feeds and VAT all sit in one tidy place. My accountant just logs in at year end and it is done.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

The tax timeline shows exactly what is due and when, so nothing sneaks up on me.

Cons

Not much really, it does what I need.

Was this helpful? · 13
P

Priya V.Verified reviewer

Director, Danebridge Studio

LinkedIn verified
Professional Services201-500 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 26 February 2026

No more dreading VAT quarter

I got it free through my NatWest business account and it does far more than I expected for nothing.

Ease of use
5.0
Value for money
5.0
Functionality
4.0
Pros

Bank feeds pull everything in and the guesses at categories are usually right.

Cons

Not much really, it does what I need.

Was this helpful? · 6
D

Dominic PembertonVerified reviewer

Bookkeeper, Redgate Solutions

LinkedIn verified
Marketing and Advertising201-500 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 22 February 2026

Free with my bank and brilliant

I am not an accountant and it still made sense to me within a week. The tax timeline is the feature I did not know I needed.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

Getting it free with my bank account makes it unbeatable value for a small business.

Cons

It is aimed at smaller businesses, so you can outgrow it if you scale quickly.

Was this helpful? · 13
B

Ben S.Verified reviewer

Director, Stonebridge Solutions

LinkedIn verified
Accounting2-10 employeesUnited KingdomUsed: 2+ years
3.0
Reviewed on 21 February 2026

Nice software, some limits

Easy to use and the tax side is good, but I found the reports too simple once I needed more detail.

Ease of use
3.0
Customer service
2.0
Functionality
3.0
Pros

The tax timeline and MTD filing are genuinely good.

Cons

You can outgrow it.

Was this helpful? · 43
J

Josh Caldwell

Freelance Consultant, Clyde Services

E-commerce201-500 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 15 February 2026

Finally, MTD without the headache

I got it free through my NatWest business account and it does far more than I expected for nothing.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

MTD for VAT just works. I press submit and it goes to HMRC without any faff.

Cons

Not much really, it does what I need.

Was this helpful? · 40