Lucy Sharma
Operations Director, Carrick Services
Good for a Microsoft shop
A proper cloud ERP that keeps improving. You do need a good partner to land it.
Tight Microsoft 365 integration.
Per user cost mounts up.

Cloud ERP for small and mid-sized UK businesses
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Operations Director, Carrick Services
A proper cloud ERP that keeps improving. You do need a good partner to land it.
Tight Microsoft 365 integration.
Per user cost mounts up.
Project Manager, Mersey
LinkedIn verifiedPower BI on top of the data gives our board the reporting they always wanted.
Strong UK VAT and MTD localisation.
You need a capable Microsoft partner to implement it well.
Microsoft Response— responded on 10 January 2026
Thank you for the feedback on Business Central.
Operations Director
Once it was configured it connected finance, sales and operations in a way our old tools never did.
Deep Microsoft 365 integration with Excel, Outlook and Teams.
There is a real learning curve for the team.
Group Financial Controller, Thames Consulting
LinkedIn verifiedWith a capable Microsoft partner we got it shaped to us and it has scaled with the business.
Strong UK VAT and MTD localisation.
Nothing worth noting.
Managing Director, Thames & Co
LinkedIn verifiedBusiness Central slots into our Microsoft estate perfectly. The Excel and Teams integration and Power BI reporting are real strengths.
Deep Microsoft 365 integration with Excel, Outlook and Teams.
Onboarding takes longer than you expect.
Operations Director, Northgate Solutions
LinkedIn verifiedWith a capable Microsoft partner we got it shaped to us and it has scaled with the business.
Cloud delivery means no servers to manage.
Per user licensing adds up for a mid sized firm.
Financial Controller, Camden Consulting
Once configured it is genuinely capable, but the per user licensing and implementation cost add up.
Tight Microsoft 365 integration.
Learning curve for staff.
Head of Finance, Northgate Ltd
It does a lot, though for a mid sized firm the licensing and the learning curve were a hurdle.
Regular updates.
Steep learning curve.
Systems Manager, Mersey
LinkedIn verifiedOnce configured it is genuinely capable, but the per user licensing and implementation cost add up.
Good UK localisation.
Per user cost mounts up.
Finance Manager, Clyde Partners
LinkedIn verifiedOnce it was configured it connected finance, sales and operations in a way our old tools never did.
Scales from finance to full operations.
There is a real learning curve for the team.