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Microsoft Dynamics 365 Business Central

Verified Listing

Cloud ERP for small and mid-sized UK businesses

Verified reviews for Microsoft Dynamics 365 Business Central

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4.3

63 reviews

  • 5
    31
  • 4
    25
  • 3
    5
  • 2
    1
  • 1
    1
Positive 89%Neutral 8%Negative 3%
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R

Ross OseiVerified reviewer

Project Manager, Brindley Studio

LinkedIn verified
Manufacturing11-50 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 9 April 2026

Cloud ERP done right

With a capable Microsoft partner we got it shaped to us and it has scaled with the business.

Ease of use
4.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

Strong UK VAT and MTD localisation.

Cons

There is a real learning curve for the team.

Was this helpful? · 10
H

Helen Hargreaves

Project Manager, Bramley Consulting

Distribution1 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 8 April 2026

Connected our whole operation

Living in Microsoft 365 already, having the ERP speak the same language saves us a huge amount of friction.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Cloud delivery means no servers to manage.

Cons

Nothing that outweighs the benefits for us.

Was this helpful? · 29
D

Dominic D.Verified reviewer

Project Manager, Carrick Group

LinkedIn verified
Technology1 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 27 February 2026

Solid and scalable

Once configured it is genuinely capable, but the per user licensing and implementation cost add up.

Ease of use
4.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Tight Microsoft 365 integration.

Cons

Learning curve for staff.

Was this helpful? · 27
R

Ryan T.Verified reviewer

Financial Controller, Thames

LinkedIn verified
Food and Beverage2-10 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 27 February 2026

Cloud ERP done right

The UK VAT and MTD localisation is solid and the cloud updates arrive without us managing servers.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Scales from finance to full operations.

Was this helpful? · 27
S

Sofia Grant

Group Financial Controller, Harborne Associates

Engineering1 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 24 February 2026

Does a lot well

Great fit because we already run Microsoft 365. Onboarding took longer than expected.

Ease of use
4.0
Functionality
4.0
Pros

Useful, regular updates.

Cons

Learning curve for staff.

Was this helpful? · 28
A

Amy J.

Group Financial Controller, Stonebridge Trading

Food and Beverage201-500 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 10 February 2026

Excellent if you live in Microsoft 365

Business Central slots into our Microsoft estate perfectly. The Excel and Teams integration and Power BI reporting are real strengths.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Strong UK VAT and MTD localisation.

Cons

Nothing that outweighs the benefits for us.

Was this helpful? · 20
Z

Zara T.

Project Manager, Marlow Services

Engineering201-500 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 5 February 2026

Good for a Microsoft shop

Great fit because we already run Microsoft 365. Onboarding took longer than expected.

Ease of use
4.0
Customer service
3.0
Value for money
4.0
Functionality
5.0
Pros

Useful, regular updates.

Cons

Per user cost mounts up.

Was this helpful? · 13

Microsoft Response— responded on 5 February 2026

Thank you for the feedback on Business Central.

N

Nadia V.

Head of Finance

Engineering1 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 4 February 2026

Excellent if you live in Microsoft 365

The UK VAT and MTD localisation is solid and the cloud updates arrive without us managing servers.

Ease of use
5.0
Value for money
5.0
Functionality
5.0
Pros

Cloud delivery means no servers to manage.

Cons

There is a real learning curve for the team.

Was this helpful? · 1
B

Bethan L.

Project Manager, Bramley Ltd

Professional Services1 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 27 January 2026

Power BI reporting is a win

With a capable Microsoft partner we got it shaped to us and it has scaled with the business.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Pros

Power BI reporting is genuinely powerful.

Cons

There is a real learning curve for the team.

Was this helpful? · 42
D

Danielle Caldwell

Group Financial Controller, Clyde Trading

Retail501-1000 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 20 January 2026

Great with Teams and Excel

Power BI on top of the data gives our board the reporting they always wanted.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Pros

Deep Microsoft 365 integration with Excel, Outlook and Teams.

Cons

Per user licensing adds up for a mid sized firm.

Was this helpful? · 21