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Microsoft Dynamics 365 Business Central

Verified Listing

Cloud ERP for small and mid-sized UK businesses

Verified reviews for Microsoft Dynamics 365 Business Central

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4.3

63 reviews

  • 5
    31
  • 4
    25
  • 3
    5
  • 2
    1
  • 1
    1
Positive 89%Neutral 8%Negative 3%
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R

Rachel RahmanVerified reviewer

Project Manager, Meridian Ltd

LinkedIn verified
Food and Beverage501-1000 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 22 August 2025

Slots into our Microsoft estate

Living in Microsoft 365 already, having the ERP speak the same language saves us a huge amount of friction.

Ease of use
5.0
Value for money
4.0
Functionality
5.0
Pros

Cloud delivery means no servers to manage.

Cons

Onboarding takes longer than you expect.

Was this helpful? · 32
C

Chloe K.

Project Manager, Hartley Associates

Construction201-500 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 16 June 2025

Excellent if you live in Microsoft 365

Business Central slots into our Microsoft estate perfectly. The Excel and Teams integration and Power BI reporting are real strengths.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Power BI reporting is genuinely powerful.

Cons

There is a real learning curve for the team.

Was this helpful? · 25
H

Helen WrenVerified reviewer

Project Manager, Whitfield Associates

LinkedIn verified
Technology11-50 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 11 June 2025

Does a lot well

A proper cloud ERP that keeps improving. You do need a good partner to land it.

Ease of use
3.0
Value for money
4.0
Pros

Good UK localisation.

Cons

Per user cost mounts up.

Was this helpful? · 32

Microsoft Response— responded on 11 June 2025

Thank you for the feedback on Business Central.

R

Ryan MercerVerified reviewer

IT Director

LinkedIn verified
Manufacturing51-200 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 7 June 2025

Capable cloud ERP

A proper cloud ERP that keeps improving. You do need a good partner to land it.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Pros

Good UK localisation.

Cons

Partner dependent.

Was this helpful? · 22
H

Helen G.Verified reviewer

IT Director, Ashcroft Associates

LinkedIn verified
Technology51-200 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 24 May 2025

One system for finance and ops

Living in Microsoft 365 already, having the ERP speak the same language saves us a huge amount of friction.

Ease of use
4.0
Customer service
5.0
Value for money
5.0
Pros

Scales from finance to full operations.

Cons

There is a real learning curve for the team.

Was this helpful? · 12
A

Andrew NairVerified reviewer

Systems Manager, Bramley Studio

LinkedIn verified
Construction501-1000 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 10 May 2025

Does a lot well

Great fit because we already run Microsoft 365. Onboarding took longer than expected.

Ease of use
3.0
Value for money
4.0
Functionality
5.0
Pros

Good UK localisation.

Cons

Per user cost mounts up.

Was this helpful? · 29
H

Holly A.Verified reviewer

Systems Manager, Cotswold Solutions

LinkedIn verified
Automotive51-200 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 8 May 2025

Great with Microsoft 365

A proper cloud ERP that keeps improving. You do need a good partner to land it.

Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Good UK localisation.

Cons

Learning curve for staff.

Was this helpful? · 16
J

Jodie CarterVerified reviewer

IT Manager

LinkedIn verified
Construction501-1000 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 20 April 2025

Cloud ERP done right

With a capable Microsoft partner we got it shaped to us and it has scaled with the business.

Ease of use
4.0
Value for money
4.0
Functionality
5.0
Pros

Cloud delivery means no servers to manage.

Cons

There is a real learning curve for the team.

Was this helpful? · 37
M

Megan A.

Financial Controller

Professional Services1 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 15 April 2025

Regular updates keep it fresh

With a capable Microsoft partner we got it shaped to us and it has scaled with the business.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
5.0
Pros

Power BI reporting is genuinely powerful.

Cons

There is a real learning curve for the team.

Was this helpful? · 42
P

Paul W.

Managing Director, Linden Consulting

Technology2-10 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 7 April 2025

Solid and scalable

Connects finance and operations well and the reporting is good. There is a learning curve to get there.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
5.0
Pros

Tight Microsoft 365 integration.

Cons

Partner dependent.

Was this helpful? · 32