Microsoft Dynamics 365 Business Central logo

Microsoft Dynamics 365 Business Central

Verified Listing

Cloud ERP for small and mid-sized UK businesses

What is Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central is a cloud ERP for small and mid-sized businesses, connecting finance, sales, service, supply chain and operations in one platform. It integrates tightly with Microsoft 365 (Outlook, Excel, Teams) and Power BI.

Business Central has a UK localisation covering VAT and Making Tax Digital, and is delivered through Microsoft partners, with per-user monthly licensing.

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Microsoft Dynamics 365 Business Central logo

Microsoft Dynamics 365 Business Central

4.3(63)

£52

per user/month

Free TrialFree Version
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VS
4.1
Ease of Use
4.0
4.2
Value for Money
4.0
4.0
Customer Service
4.2
4.6
Functionality
4.4

Overall rating

See all reviews

Based on 63 reviews

4.3

Reviews sentiment

Positive 89%Neutral 8%Negative 3%

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Starting price

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Free TrialFree Version
87%

of reviewers rated it
4 stars or above

Learn More
FAQ

Frequently Asked
Questions

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Contact us! We'll be happy to help you.

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Microsoft's cloud ERP connecting finance, sales, supply chain and operations, with deep Microsoft 365 integration and UK localisation. It is listed under ERP Software on Stack Match.

Microsoft Dynamics 365 Business Central starts from £52/user/month. A free trial is available.

Key features include: Financial management, Making Tax Digital for VAT, Sales & supply chain, Inventory & warehousing, Project management, Microsoft 365 integration.

Integration information has not been listed yet.

Microsoft offers support via Email, Phone, Microsoft Partner, Knowledge Base.

Microsoft Dynamics 365 Business Central is available in United Kingdom, Global.

USERS

Who uses Microsoft Dynamics 365 Business Central?

Typical company sizes, industries, and job titles based on verified Stack Match reviews.

Microsoft Dynamics 365 Business Central logoEase of use
4.1

Based on 63 reviews

Company size

Based on 50 reviews
0%
Small business
0%
Midsize business
0%
Enterprise

Top job functions

Based on 50 reviews

Project Manager

22%
  • Project Manager0%
  • Head of Finance0%
  • Group Financial Controller0%
  • Operations Director0%
  • IT Director0%
  • Systems Manager0%

Top industries

Based on 50 reviews

Professional Services

Top Sector
  • Professional Services0%
  • Retail0%
  • Distribution0%
  • Food and Beverage0%
  • Manufacturing0%
  • Construction0%
PROS & CONS

Pros & Cons in Reviews

Real advantages and drawbacks of Microsoft Dynamics 365 Business Central highlighted by verified users.

Microsoft Dynamics 365 Business Central logoOverall sentiment
4.3

Based on 63 reviews

Strong UK VAT and MTD localisation.

89% positive reviews out of 63

Power BI on top of the data gives our board the reporting they always wanted.

S

Sarah Wren

Project Manager, 11-50 employees

Strong UK VAT and MTD localisation.

Implementation was heavy and costly.

3% negative reviews out of 63

We underestimated the implementation effort and the ongoing licensing, and it never fully bedded in for us.

M

Mark Ahmed

Finance Manager, 2-10 employees

Implementation was heavy and costly.

Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Financial management

4.2(10)

Allows you to manage and streamline financial management operations efficiently inside your business workflows.

Making Tax Digital for VAT

4.8(28)

Allows you to manage and streamline making tax digital for vat operations efficiently inside your business workflows.

Sales & supply chain

4.2(10)

Allows you to manage and streamline sales & supply chain operations efficiently inside your business workflows.

Inventory & warehousing

4.5(64)

Allows you to manage and streamline inventory & warehousing operations efficiently inside your business workflows.

Project management

4(64)

Allows you to manage and streamline project management operations efficiently inside your business workflows.

Microsoft 365 integration

4.7(10)

Allows you to manage and streamline microsoft 365 integration operations efficiently inside your business workflows.

Microsoft Dynamics 365 Business Central logoFeatures
4.6

Based on 63 reviews

PRICING PLANS

Microsoft Dynamics 365 Business Central Pricing

Free Trial Available
Microsoft Dynamics 365 Business Central logoValue for money
4.2

Based on 63 reviews

Essentials

Ideal for businesses ready to explore and get started with basic operations

£52/ user/month
  • Financials
  • Sales & purchasing
  • Inventory
  • Project management

Premium

Most popular

Built for companies that want to gain an edge with advanced features and automation

£75/ user/month
  • Service management
  • Manufacturing
  • Everything in Essentials
  • Advanced operations

We may earn a commission if you buy via links on this page. It never affects how we rate software — how we make money.

Integrations

Integration information has not been listed yet.

Support, availability and typical users

Support

  • Email
  • Phone
  • Live Chat
  • Knowledge Base
  • Forum

Availability

Countries
United Kingdom, Global
Languages
English

Typical users

  • Small business
  • Midsize business
  • Enterprise
Microsoft Dynamics 365 Business Central logoCustomer Service
4.0

Based on 63 reviews

User reviews

Overall rating

Write a review
4.3

Based on 63 reviews

Filter by rating

Average Ratings

Ease of Use4.1
Value for Money4.2
Customer Service4.0
Functionality4.6

Sorted by most recent

F

Freya P.

Head of Finance, Ashcroft Services

Professional Services51-200 employeesUnited KingdomUsed: 2+ years
3.0
Reviewed on 28 June 2026

Good ERP, steep learning

It does a lot, though for a mid sized firm the licensing and the learning curve were a hurdle.

Ease of use
2.0
Customer service
2.0
Value for money
3.0
Functionality
4.0
Pros

Good Microsoft integration.

Cons

Costs add up.

Was this helpful? · 29
L

Louise Turner

Operations Director, Thames Services

Retail1 employeesUnited KingdomUsed: 6-12 months
3.0
Reviewed on 23 June 2026

Capable but complex

It does a lot, though for a mid sized firm the licensing and the learning curve were a hurdle.

Ease of use
3.0
Customer service
2.0
Value for money
3.0
Pros

Strong functionality.

Cons

Steep learning curve.

Was this helpful? · 8
I

Ian P.

Project Manager, Linden Studio

Retail2-10 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 22 June 2026

Powerful, budget the rollout

Connects finance and operations well and the reporting is good. There is a learning curve to get there.

Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Scales with the business.

Cons

Learning curve for staff.

Was this helpful? · 16
H

Holly B.

Head of Finance, Linden Ltd

Distribution501-1000 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 14 June 2026

Slots into our Microsoft estate

With a capable Microsoft partner we got it shaped to us and it has scaled with the business.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Scales from finance to full operations.

Cons

Support routes through the partner.

Was this helpful? · 38
R

Rebecca R.

Operations Director, Stonebridge Associates

Import and Export11-50 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 13 June 2026

Slots into our Microsoft estate

Once it was configured it connected finance, sales and operations in a way our old tools never did.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
5.0
Pros

Strong UK VAT and MTD localisation.

Cons

Nothing that outweighs the benefits for us.

Was this helpful? · 37
J

Jessica Marsh

Group Financial Controller

Food and Beverage11-50 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 9 June 2026

Strong UK VAT localisation

The UK VAT and MTD localisation is solid and the cloud updates arrive without us managing servers.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Scales from finance to full operations.

Cons

None so far.

Was this helpful? · 18
L

Lucy L.Verified reviewer

Finance Manager, Cotswold Services

LinkedIn verified
Professional Services51-200 employeesUnited KingdomUsed: Less than 6 months
2.0
Reviewed on 7 June 2026

Rollout was heavy

Powerful yes, but the implementation and the learning curve made it a long, costly project for us.

Ease of use
1.0
Customer service
1.0
Functionality
3.0
Pros

The Microsoft integration is a real strength.

Cons

Long, costly implementation.

Was this helpful? · 40
F

Fiona Lloyd

Systems Manager, Kingsway Services

Import and Export11-50 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 4 June 2026

Good for a Microsoft shop

Once configured it is genuinely capable, but the per user licensing and implementation cost add up.

Ease of use
3.0
Customer service
3.0
Value for money
5.0
Functionality
5.0
Pros

Tight Microsoft 365 integration.

Cons

Per user cost mounts up.

Was this helpful? · 44
C

Charlotte C.

Project Manager, Hollybush & Co

Wholesale201-500 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 4 June 2026

Strong once configured

Great fit because we already run Microsoft 365. Onboarding took longer than expected.

Ease of use
3.0
Customer service
5.0
Value for money
4.0
Functionality
4.0
Pros

Tight Microsoft 365 integration.

Cons

Partner dependent.

Was this helpful? · 31
L

Liam B.Verified reviewer

Finance Manager, Ashcroft Associates

LinkedIn verified
Manufacturing51-200 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 19 May 2026

Powerful, budget the rollout

Great fit because we already run Microsoft 365. Onboarding took longer than expected.

Ease of use
4.0
Customer service
5.0
Functionality
5.0
Pros

Useful, regular updates.

Cons

Partner dependent.

Was this helpful? · 33
C

Chloe Ashworth

Systems Manager, Whitfield Digital

Manufacturing501-1000 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 19 May 2026

Scales from finance to full ERP

Once it was configured it connected finance, sales and operations in a way our old tools never did.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

Power BI reporting is genuinely powerful.

Cons

Onboarding takes longer than you expect.

Was this helpful? · 0
E

Elliot Blackwood

Finance Manager, Pennine Consulting

Distribution201-500 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 19 May 2026

One system for finance and ops

Once it was configured it connected finance, sales and operations in a way our old tools never did.

Ease of use
4.0
Value for money
5.0
Functionality
5.0
Pros

Scales from finance to full operations.

Cons

Nothing that outweighs the benefits for us.

Was this helpful? · 14
H

Helen Grant

Group Financial Controller, Carrick Digital

Construction2-10 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 14 May 2026

Good for a Microsoft shop

A proper cloud ERP that keeps improving. You do need a good partner to land it.

Ease of use
4.0
Customer service
3.0
Value for money
4.0
Functionality
5.0
Pros

Useful, regular updates.

Cons

None so far.

Was this helpful? · 35
M

Mark N.

IT Manager, Meridian Services

Distribution11-50 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 9 May 2026

Regular updates keep it fresh

Once it was configured it connected finance, sales and operations in a way our old tools never did.

Ease of use
4.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Regular updates from Microsoft.

Cons

Per user licensing adds up for a mid sized firm.

Was this helpful? · 32
B

Ben Osei

Head of Finance, Oakwell Digital

Retail1 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 2 May 2026

Recommend with a partner

Great fit because we already run Microsoft 365. Onboarding took longer than expected.

Ease of use
4.0
Value for money
3.0
Pros

Tight Microsoft 365 integration.

Cons

Learning curve for staff.

Was this helpful? · 18
N

Naomi V.

Financial Controller, Linden Services

Construction1 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 28 April 2026

Strong UK VAT localisation

With a capable Microsoft partner we got it shaped to us and it has scaled with the business.

Ease of use
4.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

Regular updates from Microsoft.

Cons

You need a capable Microsoft partner to implement it well.

Was this helpful? · 10
P

Paul N.

Operations Director, Pennine Studio

Professional Services501-1000 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 27 April 2026

Good for a Microsoft shop

Connects finance and operations well and the reporting is good. There is a learning curve to get there.

Customer service
3.0
Functionality
4.0
Pros

Good UK localisation.

Cons

Partner dependent.

Was this helpful? · 3
N

Naomi BaileyVerified reviewer

IT Director, Redgate Digital

LinkedIn verified
Retail201-500 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 17 April 2026

Great with Teams and Excel

The UK VAT and MTD localisation is solid and the cloud updates arrive without us managing servers.

Ease of use
4.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Scales from finance to full operations.

Cons

Nothing worth noting.

Was this helpful? · 19

Microsoft Response— responded on 17 April 2026

Thank you for the feedback on Business Central.

J

Jack FraserVerified reviewer

IT Director

LinkedIn verified
Professional Services1 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 13 April 2026

Great with Microsoft 365

A proper cloud ERP that keeps improving. You do need a good partner to land it.

Ease of use
3.0
Customer service
4.0
Value for money
4.0
Functionality
5.0
Pros

Useful, regular updates.

Cons

Per user cost mounts up.

Was this helpful? · 31
M

Mark Ahmed

Finance Manager, Linden Partners

Retail2-10 employeesUnited KingdomUsed: 1-2 years
1.0
Reviewed on 11 April 2026

Too much for our team

We underestimated the implementation effort and the ongoing licensing, and it never fully bedded in for us.

Customer service
1.0
Functionality
2.0
Pros

It integrates well with Microsoft 365.

Cons

Implementation was heavy and costly.

Was this helpful? · 38
R

Ross OseiVerified reviewer

Project Manager, Brindley Studio

LinkedIn verified
Manufacturing11-50 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 9 April 2026

Cloud ERP done right

With a capable Microsoft partner we got it shaped to us and it has scaled with the business.

Ease of use
4.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

Strong UK VAT and MTD localisation.

Cons

There is a real learning curve for the team.

Was this helpful? · 10
H

Helen Hargreaves

Project Manager, Bramley Consulting

Distribution1 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 8 April 2026

Connected our whole operation

Living in Microsoft 365 already, having the ERP speak the same language saves us a huge amount of friction.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Cloud delivery means no servers to manage.

Cons

Nothing that outweighs the benefits for us.

Was this helpful? · 29
D

Dominic D.Verified reviewer

Project Manager, Carrick Group

LinkedIn verified
Technology1 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 27 February 2026

Solid and scalable

Once configured it is genuinely capable, but the per user licensing and implementation cost add up.

Ease of use
4.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Tight Microsoft 365 integration.

Cons

Learning curve for staff.

Was this helpful? · 27
R

Ryan T.Verified reviewer

Financial Controller, Thames

LinkedIn verified
Food and Beverage2-10 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 27 February 2026

Cloud ERP done right

The UK VAT and MTD localisation is solid and the cloud updates arrive without us managing servers.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Scales from finance to full operations.

Was this helpful? · 27
S

Sofia Grant

Group Financial Controller, Harborne Associates

Engineering1 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 24 February 2026

Does a lot well

Great fit because we already run Microsoft 365. Onboarding took longer than expected.

Ease of use
4.0
Functionality
4.0
Pros

Useful, regular updates.

Cons

Learning curve for staff.

Was this helpful? · 28
A

Amy J.

Group Financial Controller, Stonebridge Trading

Food and Beverage201-500 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 10 February 2026

Excellent if you live in Microsoft 365

Business Central slots into our Microsoft estate perfectly. The Excel and Teams integration and Power BI reporting are real strengths.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Strong UK VAT and MTD localisation.

Cons

Nothing that outweighs the benefits for us.

Was this helpful? · 20
Z

Zara T.

Project Manager, Marlow Services

Engineering201-500 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 5 February 2026

Good for a Microsoft shop

Great fit because we already run Microsoft 365. Onboarding took longer than expected.

Ease of use
4.0
Customer service
3.0
Value for money
4.0
Functionality
5.0
Pros

Useful, regular updates.

Cons

Per user cost mounts up.

Was this helpful? · 13

Microsoft Response— responded on 5 February 2026

Thank you for the feedback on Business Central.

N

Nadia V.

Head of Finance

Engineering1 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 4 February 2026

Excellent if you live in Microsoft 365

The UK VAT and MTD localisation is solid and the cloud updates arrive without us managing servers.

Ease of use
5.0
Value for money
5.0
Functionality
5.0
Pros

Cloud delivery means no servers to manage.

Cons

There is a real learning curve for the team.

Was this helpful? · 1
B

Bethan L.

Project Manager, Bramley Ltd

Professional Services1 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 27 January 2026

Power BI reporting is a win

With a capable Microsoft partner we got it shaped to us and it has scaled with the business.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Pros

Power BI reporting is genuinely powerful.

Cons

There is a real learning curve for the team.

Was this helpful? · 42
D

Danielle Caldwell

Group Financial Controller, Clyde Trading

Retail501-1000 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 20 January 2026

Great with Teams and Excel

Power BI on top of the data gives our board the reporting they always wanted.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Pros

Deep Microsoft 365 integration with Excel, Outlook and Teams.

Cons

Per user licensing adds up for a mid sized firm.

Was this helpful? · 21