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Head of Sales, Carrick Consulting
Simple and pleasant to start with, but we needed a lot more automation and reporting as we scaled.
Easy to set up.
Shallow reporting.
Business Owner
Easy to use and it syncs with our accounts. Marketing is basic so we pair it with something else.
Good integrations with UK accounting tools.
Mobile app is average.
Director, Kingsway Partners
Covers our pipeline and tasks nicely. The mobile app is fine rather than great.
Good integrations with UK accounting tools.
Mobile app is average.
Capsule (Zestia) Response— responded on 13 April 2026
Thanks for the review. Great to hear Capsule fits the way your team sells.
Business Development Manager, Northgate Digital
I just needed to stop losing track of enquiries. The pipeline and tasks do exactly that and the free tier got me going.
The Xero and FreeAgent integrations are a real plus for us.
Nothing that slows us down.
Operations Manager, Hartley Ltd
LinkedIn verifiedThe right size of CRM for us. Advanced automation sits on plans above ours.
Very easy to pick up.
Reporting is a bit shallow.
Founder, Hartley Services
LinkedIn verifiedKeeps our contacts and deals in order, though larger teams may find the automation thin.
Affordable.
Light reporting.
Business Development Manager, Bramley Digital
Being a UK company their support understands our context, and the tool is refreshingly simple.
Free tier makes it easy to start.
A few advanced features sit on the higher tiers.
Business Owner, Linden Digital
It is easy and tidy but we wanted more from the reporting and the marketing side as we grew.
Good accounting integrations.
Nothing worth noting.
Business Owner, Brindley Ltd
LinkedIn verifiedKeeps our contacts and deals in order, though larger teams may find the automation thin.
Affordable.
Light reporting.
Business Owner, Danebridge Studio
The customisable pipeline matches how we actually sell, and tasks keep the team on top of follow ups.
The Xero and FreeAgent integrations are a real plus for us.
The mobile app is functional rather than brilliant.