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BambooHR

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HR software with heart

4.4Based on 118 reviews

Verified reviews for BambooHR

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4.4

118 reviews

  • 5 ★
    69
  • 4 ★
    34
  • 3 ★
    6
  • 2 ★
    7
  • 1 ★
    2
Positive 87%Neutral 5%Negative 8%
Write a Review
Q

Quinton V.Verified reviewer

Head of People, Protea Trading

LinkedIn verified
Retail501-1000 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 1 February 2026

Solid and easy to use

Happy with it. Self service and onboarding save real time even if setup took a bit of thought.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
3.0
Pros

Keeping records, leave and documents together has cleaned up our admin.

Cons

The occasional setting is hard to find without asking.

Was this helpful? · 17
P

Palesa W.Verified reviewer

Founder, Northgate Digital

LinkedIn verified
Legal Services2-10 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 28 January 2026

Recommend for small to mid teams

Overall a really good system. The staff side is lovely to use, I just wish the reporting went a bit deeper.

Ease of use
4.0
Customer service
5.0
Value for money
4.0
Pros

Keeping records, leave and documents together has cleaned up our admin.

Cons

It is not cheap and some bits are paid add ons.

Was this helpful? · 6
D

David T.

Head of People, Bluewater Holdings

Retail11-50 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 28 January 2026

Onboarding is a breeze now

Onboarding a new starter used to eat a whole day of admin. Now most of it runs itself before they even walk in.

Ease of use
5.0
Value for money
5.0
Functionality
4.0
Pros

Having every record, contract and review in one place has been a huge tidy up for us.

Cons

The reporting covers the basics but I sometimes want to slice the data in ways it will not let me.

Was this helpful? · 4
E

Emily H.

HR Business Partner, Acacia Labs

Computer Software1 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 19 January 2026

Recommend for small to mid teams

Overall a really good system. The staff side is lovely to use, I just wish the reporting went a bit deeper.

Ease of use
5.0
Value for money
3.0
Functionality
4.0
Pros

The employee self service takes a load of little requests off my plate.

Was this helpful? · 23
H

Hendrik NkosiVerified reviewer

HR Administrator, Tygerberg Holdings

LinkedIn verified
Health, Wellness and Fitness1 employeesIrelandUsed: 6-12 months
5.0
Reviewed on 18 January 2026

Great for a small HR team

It just feels friendly to use. Even the staff who normally hate software got the hang of it in a day.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Leave requests and approvals are simple and everyone can see their own balance at a glance.

Cons

It sits at the pricier end and a few features are add ons on top.

Was this helpful? · 4
M

Michelle Dlamini

People Operations Lead, Acacia Trading

Non-Profit Organization Management51-200 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 13 January 2026

Worth it despite the price

We have been on it about a year and it runs well. The price is the only thing that makes me pause.

Ease of use
4.0
Customer service
4.0
Value for money
3.0
Functionality
5.0
Pros

It is genuinely easy for non technical staff to pick up.

Cons

The occasional setting is hard to find without asking.

Was this helpful? · 16
G

Gugu A.

Founder, Protea Labs

Financial Services11-50 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 6 January 2026

Best HR system we have used

We are a growing business and this keeps all our people info tidy and in one place instead of scattered everywhere.

Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

Nothing major. It does what we need day to day.

Was this helpful? · 21
J

Johan P.

HR Manager, Kalahari Trading

Consumer Services2-10 employeesUnited KingdomUsed: Less than 6 months
3.0
Reviewed on 6 December 2025

Mixed feelings on value

Works fine for records and leave. The reporting and some features feel limited for the price.

Ease of use
4.0
Customer service
4.0
Value for money
3.0
Functionality
3.0
Pros

Records are neatly kept in one place.

Cons

Several features are clearly built for the US market.

Was this helpful? · 17
R

Ruan Jacobs

Talent Manager, Cape Trading

Computer Software201-500 employeesUnited KingdomUsed: 6-12 months
2.0
Reviewed on 27 November 2025

Too costly for our needs

It looks great but we are paying a premium for features that do not suit a UK business.

Ease of use
2.0
Customer service
3.0
Value for money
2.0
Functionality
1.0
Pros

Leave and records are handled fine.

Cons

Reporting is limited unless you pay more.

Was this helpful? · 33
R

Ruan J.Verified reviewer

People Operations Lead, Northgate Services

LinkedIn verified
Staffing and Recruiting1 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 1 November 2025

Worth it despite the price

We have been on it about a year and it runs well. The price is the only thing that makes me pause.

Customer service
5.0
Value for money
4.0
Pros

Onboarding new people is far smoother than it used to be.

Cons

Reporting is a little thin if you want to dig into the numbers.

Was this helpful? · 8