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BambooHR

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HR software with heart

4.4Based on 118 reviews

Verified reviews for BambooHR

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4.4

118 reviews

  • 5 ★
    69
  • 4 ★
    34
  • 3 ★
    6
  • 2 ★
    7
  • 1 ★
    2
Positive 87%Neutral 5%Negative 8%
Write a Review
T

Tebogo R.

Head of People, Umhlanga Services

Non-Profit Organization Management51-200 employeesUnited KingdomUsed: 1-2 years
1.0
Reviewed on 25 June 2026

Not worth the money for us

We paid a lot and used a fraction of it. Too much of the product assumes a US setup and support could not bridge the gap.

Ease of use
2.0
Customer service
1.0
Functionality
1.0
Pros

It looked polished, I will give it that.

Cons

Far too expensive for what a small business here actually uses.

Was this helpful? · 0
R

Refilwe D.

Operations Manager, Vaal Digital

Hospitality2-10 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 21 June 2026

Clean and easy to use

We used to keep everything in spreadsheets and folders. Now all our employee records, leave and documents sit in one place and the team can help themselves.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

A couple of the settings are tucked away and I had to ask support where to find them.

Was this helpful? · 7
A

Ashwin T.Verified reviewer

Head of People

LinkedIn verified
Retail1 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 20 June 2026

Happy overall

We have been on it about a year and it runs well. The price is the only thing that makes me pause.

Ease of use
4.0
Customer service
3.0
Value for money
3.0
Functionality
5.0
Pros

It is genuinely easy for non technical staff to pick up.

Cons

A few features assume a US setup and are not that useful to us.

Was this helpful? · 20
K

Kabelo Naidoo

Head of People, Drakensberg Trading

Consumer Services51-200 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 12 June 2026

Staff love the self service

We used to keep everything in spreadsheets and folders. Now all our employee records, leave and documents sit in one place and the team can help themselves.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Having every record, contract and review in one place has been a huge tidy up for us.

Cons

Nothing major. It does what we need day to day.

Was this helpful? · 1
U

Unathi V.

Office Manager, Northgate Services

Education Management2-10 employeesCanadaUsed: 2+ years
5.0
Reviewed on 5 June 2026

Everything in one place at last

The time off side alone was worth it. No more long email chains just to approve a day of leave.

Customer service
5.0
Value for money
4.0
Pros

Having every record, contract and review in one place has been a huge tidy up for us.

Cons

It sits at the pricier end and a few features are add ons on top.

Was this helpful? · 14
U

Unathi A.

Founder, Cape Trading

Education Management201-500 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 3 June 2026

Clean and easy to use

Onboarding a new starter used to eat a whole day of admin. Now most of it runs itself before they even walk in.

Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

None really, we are very happy with it.

Was this helpful? · 15
N

Nadia E.

Managing Director, Drakensberg Trading

Marketing and Advertising2-10 employeesIrelandUsed: Less than 6 months
5.0
Reviewed on 24 May 2026

Onboarding is a breeze now

The time off side alone was worth it. No more long email chains just to approve a day of leave.

Ease of use
5.0
Value for money
5.0
Functionality
4.0
Pros

Leave requests and approvals are simple and everyone can see their own balance at a glance.

Cons

Nothing major. It does what we need day to day.

Was this helpful? · 29
W

Wesley W.Verified reviewer

HR Generalist, Kalahari Digital

LinkedIn verified
Hospitality1 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 23 May 2026

Simple and does what we need

Rolled it out to about 60 staff and the feedback has been great. People find it easy and I get my time back.

Ease of use
5.0
Value for money
5.0
Functionality
4.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

Nothing major. It does what we need day to day.

Was this helpful? · 26
T

Thandeka M.

Head of People, Bluewater Group

Legal Services2-10 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 19 May 2026

Recommend for small to mid teams

Happy with it. Self service and onboarding save real time even if setup took a bit of thought.

Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

Support is helpful when I reach out.

Cons

None really.

Was this helpful? · 14
S

Stefan K.Verified reviewer

Founder

LinkedIn verified
Health, Wellness and Fitness11-50 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 17 May 2026

Worth it despite the price

It covers the core HR admin nicely. A few features are more built for the US than for us here.

Ease of use
4.0
Customer service
4.0
Value for money
3.0
Functionality
4.0
Pros

Keeping records, leave and documents together has cleaned up our admin.

Cons

A few features assume a US setup and are not that useful to us.

Was this helpful? · 22