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BambooHR

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HR software with heart

4.4Based on 118 reviews

Verified reviews for BambooHR

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4.4

118 reviews

  • 5 ★
    69
  • 4 ★
    34
  • 3 ★
    6
  • 2 ★
    7
  • 1 ★
    2
Positive 87%Neutral 5%Negative 8%
Write a Review
M

Mpho J.Verified reviewer

Founder

LinkedIn verified
Hospitality201-500 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 27 May 2025

Great for a small HR team

It just feels friendly to use. Even the staff who normally hate software got the hang of it in a day.

Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

The self service is the winner for me. Staff update their own details, book leave and grab their documents without coming to my desk.

Cons

The reporting covers the basics but I sometimes want to slice the data in ways it will not let me.

Was this helpful? · 28
A

Andrew C.

Operations Manager, Aloe Trading

Legal Services501-1000 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 24 May 2025

Makes HR admin so much easier

The time off side alone was worth it. No more long email chains just to approve a day of leave.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
5.0
Pros

The self service is the winner for me. Staff update their own details, book leave and grab their documents without coming to my desk.

Cons

Payroll is not really built for the United Kingdom so we run that side separately.

Was this helpful? · 2
A

Amahle AdamsVerified reviewer

Operations Manager, Drakensberg Services

LinkedIn verified
Retail51-200 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 20 May 2025

Our team actually enjoys using it

Rolled it out to about 60 staff and the feedback has been great. People find it easy and I get my time back.

Ease of use
5.0
Customer service
5.0
Pros

Support has been quick and genuinely helpful the couple of times I needed them.

Cons

Payroll is not really built for the United Kingdom so we run that side separately.

Was this helpful? · 12
M

Musa E.

Talent Manager, Kalahari Trading

Education Management51-200 employeesUnited KingdomUsed: Less than 6 months
2.0
Reviewed on 16 May 2025

Too costly for our needs

It looks great but we are paying a premium for features that do not suit a UK business.

Customer service
3.0
Value for money
1.0
Functionality
2.0
Pros

The interface is nice and staff found it easy.

Cons

Pricing is steep for a small team.

Was this helpful? · 6
U

Unathi B.

HR Administrator, Vaal Digital

Hospitality501-1000 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 16 May 2025

Best HR system we have used

Rolled it out to about 60 staff and the feedback has been great. People find it easy and I get my time back.

Ease of use
5.0
Customer service
5.0
Functionality
5.0
Pros

Leave requests and approvals are simple and everyone can see their own balance at a glance.

Cons

It sits at the pricier end and a few features are add ons on top.

Was this helpful? · 10
M

Michelle E.Verified reviewer

HR Business Partner, Protea Labs

LinkedIn verified
Retail201-500 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 15 May 2025

Great for a small HR team

We are a growing business and this keeps all our people info tidy and in one place instead of scattered everywhere.

Ease of use
5.0
Value for money
5.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

It sits at the pricier end and a few features are add ons on top.

Was this helpful? · 31
T

Themba V.Verified reviewer

Founder, Drakensberg Digital

LinkedIn verified
Manufacturing1 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 12 May 2025

Makes HR admin so much easier

We are a growing business and this keeps all our people info tidy and in one place instead of scattered everywhere.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Having every record, contract and review in one place has been a huge tidy up for us.

Cons

The reporting covers the basics but I sometimes want to slice the data in ways it will not let me.

Was this helpful? · 20
T

Tasneem P.

Office Manager, Northgate Trading

Consumer Services11-50 employeesAustraliaUsed: Less than 6 months
5.0
Reviewed on 25 April 2025

Our team actually enjoys using it

The time off side alone was worth it. No more long email chains just to approve a day of leave.

Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Having every record, contract and review in one place has been a huge tidy up for us.

Cons

The reporting covers the basics but I sometimes want to slice the data in ways it will not let me.

Was this helpful? · 4
W

Wesley S.Verified reviewer

HR Generalist, Highveld Pty Ltd

LinkedIn verified
Non-Profit Organization Management2-10 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 21 April 2025

Clean and easy to use

It just feels friendly to use. Even the staff who normally hate software got the hang of it in a day.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Leave requests and approvals are simple and everyone can see their own balance at a glance.

Cons

The reporting covers the basics but I sometimes want to slice the data in ways it will not let me.

Was this helpful? · 22
N

Neil R.

Office Manager, Northgate Digital

Financial Services2-10 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 21 April 2025

So glad we moved to it

It just feels friendly to use. Even the staff who normally hate software got the hang of it in a day.

Ease of use
5.0
Value for money
5.0
Functionality
5.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

Nothing major. It does what we need day to day.

Was this helpful? · 30