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BambooHR

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HR software with heart

4.4Based on 118 reviews

Verified reviews for BambooHR

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4.4

118 reviews

  • 5 ★
    69
  • 4 ★
    34
  • 3 ★
    6
  • 2 ★
    7
  • 1 ★
    2
Positive 87%Neutral 5%Negative 8%
Write a Review
V

Vanessa M.

Operations Manager, Cape Pty Ltd

Health, Wellness and Fitness2-10 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 22 October 2025

Time off tracking finally sorted

Rolled it out to about 60 staff and the feedback has been great. People find it easy and I get my time back.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

It is easy on the eye and easy to learn, which really matters when you roll it out to people who are not techy.

Cons

The reporting covers the basics but I sometimes want to slice the data in ways it will not let me.

Was this helpful? · 33
W

Willem E.Verified reviewer

HR Business Partner, Northgate Group

LinkedIn verified
Non-Profit Organization Management11-50 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 20 September 2025

Makes HR admin so much easier

The time off side alone was worth it. No more long email chains just to approve a day of leave.

Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

The reporting covers the basics but I sometimes want to slice the data in ways it will not let me.

Was this helpful? · 3
S

Simone G.Verified reviewer

Operations Manager, Anchor Services

LinkedIn verified
Health, Wellness and Fitness1 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 16 August 2025

Best HR system we have used

It just feels friendly to use. Even the staff who normally hate software got the hang of it in a day.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Support has been quick and genuinely helpful the couple of times I needed them.

Cons

A couple of the settings are tucked away and I had to ask support where to find them.

Was this helpful? · 2
S

Simone G.

Managing Director, Aloe Labs

Consumer Services1 employeesIrelandUsed: Less than 6 months
4.0
Reviewed on 9 August 2025

Recommend for small to mid teams

Happy with it. Self service and onboarding save real time even if setup took a bit of thought.

Ease of use
4.0
Customer service
4.0
Value for money
3.0
Pros

Keeping records, leave and documents together has cleaned up our admin.

Cons

It is not cheap and some bits are paid add ons.

Was this helpful? · 16
A

Andrew W.

People Operations Lead

Education Management501-1000 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 4 August 2025

Great for people admin

It covers the core HR admin nicely. A few features are more built for the US than for us here.

Ease of use
4.0
Customer service
5.0
Value for money
4.0
Functionality
4.0
Pros

Onboarding new people is far smoother than it used to be.

Cons

A few features assume a US setup and are not that useful to us.

Was this helpful? · 1
T

Tasneem V.

Managing Director

Consumer Services51-200 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 26 July 2025

Great for people admin

Happy with it. Self service and onboarding save real time even if setup took a bit of thought.

Customer service
5.0
Value for money
4.0
Pros

It is genuinely easy for non technical staff to pick up.

Was this helpful? · 34
G

Grant P.Verified reviewer

Talent Manager, Silverline Services

LinkedIn verified
Marketing and Advertising201-500 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 21 July 2025

Tidy and reliable

Overall a really good system. The staff side is lovely to use, I just wish the reporting went a bit deeper.

Ease of use
4.0
Customer service
4.0
Functionality
3.0
Pros

Keeping records, leave and documents together has cleaned up our admin.

Cons

Reporting is a little thin if you want to dig into the numbers.

Was this helpful? · 18
A

Ahmed Mokoena

HR Manager

Manufacturing2-10 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 16 July 2025

Staff love the self service

Onboarding a new starter used to eat a whole day of admin. Now most of it runs itself before they even walk in.

Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Leave requests and approvals are simple and everyone can see their own balance at a glance.

Cons

It sits at the pricier end and a few features are add ons on top.

Was this helpful? · 18
E

Emily C.

Operations Manager

Health, Wellness and Fitness1 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 15 July 2025

Onboarding is a breeze now

It just feels friendly to use. Even the staff who normally hate software got the hang of it in a day.

Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Leave requests and approvals are simple and everyone can see their own balance at a glance.

Cons

Payroll is not really built for the United Kingdom so we run that side separately.

Was this helpful? · 32
P

Pieter van der MerweVerified reviewer

HR Business Partner, Karoo Trading

LinkedIn verified
Manufacturing1 employeesAustraliaUsed: 1-2 years
3.0
Reviewed on 4 July 2025

Mixed feelings on value

Works fine for records and leave. The reporting and some features feel limited for the price.

Customer service
4.0
Value for money
3.0
Functionality
3.0
Pros

It is easy to navigate for everyone on the team.

Cons

Reporting does not go as deep as I would like.

Was this helpful? · 6