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BambooHR

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HR software with heart

4.4Based on 118 reviews

Verified reviews for BambooHR

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4.4

118 reviews

  • 5 ★
    69
  • 4 ★
    34
  • 3 ★
    6
  • 2 ★
    7
  • 1 ★
    2
Positive 87%Neutral 5%Negative 8%
Write a Review
E

Emily V.Verified reviewer

HR Manager, Summit Trading

LinkedIn verified
Consumer Services501-1000 employeesUnited KingdomUsed: 6-12 months
3.0
Reviewed on 16 March 2026

Does the basics well enough

Good on the day to day, but a chunk of it is aimed at bigger US companies and does not apply to us.

Customer service
4.0
Value for money
2.0
Functionality
4.0
Pros

Staff self service and leave tracking are the parts we actually use and they work well.

Cons

For a small team the pricing is hard to justify against how much we use.

Was this helpful? · 15
T

Thandeka D.

Founder, Umhlanga Labs

Education Management1 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 9 March 2026

Does most of what we need

We have been on it about a year and it runs well. The price is the only thing that makes me pause.

Ease of use
4.0
Customer service
4.0
Value for money
3.0
Functionality
3.0
Pros

Support is helpful when I reach out.

Cons

It is not cheap and some bits are paid add ons.

Was this helpful? · 3
A

Ahmed M.Verified reviewer

Managing Director, Protea Digital

LinkedIn verified
Staffing and Recruiting201-500 employeesIrelandUsed: 6-12 months
5.0
Reviewed on 6 March 2026

Everything in one place at last

We are a growing business and this keeps all our people info tidy and in one place instead of scattered everywhere.

Ease of use
5.0
Value for money
4.0
Functionality
5.0
Pros

Leave requests and approvals are simple and everyone can see their own balance at a glance.

Cons

None really, we are very happy with it.

Was this helpful? · 6
Y

Yusuf F.

HR Manager, Sandton Services

Staffing and Recruiting1 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 2 March 2026

Simple and does what we need

The time off side alone was worth it. No more long email chains just to approve a day of leave.

Ease of use
5.0
Value for money
4.0
Functionality
4.0
Pros

It is easy on the eye and easy to learn, which really matters when you roll it out to people who are not techy.

Cons

Payroll is not really built for the United Kingdom so we run that side separately.

Was this helpful? · 14
K

Kabelo R.Verified reviewer

Operations Manager

LinkedIn verified
Consumer Services501-1000 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 28 February 2026

Great for people admin

Overall a really good system. The staff side is lovely to use, I just wish the reporting went a bit deeper.

Value for money
3.0
Functionality
4.0
Pros

The employee self service takes a load of little requests off my plate.

Cons

Reporting is a little thin if you want to dig into the numbers.

Was this helpful? · 30
F

Fatima N.

Office Manager, Vaal Trading

Legal Services1 employeesIrelandUsed: 1-2 years
5.0
Reviewed on 28 February 2026

Best HR system we have used

It just feels friendly to use. Even the staff who normally hate software got the hang of it in a day.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

It is easy on the eye and easy to learn, which really matters when you roll it out to people who are not techy.

Was this helpful? · 33
D

Dumisani K.

HR Generalist, Protea Trading

Information Technology and Services51-200 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 27 February 2026

Everything in one place at last

Onboarding a new starter used to eat a whole day of admin. Now most of it runs itself before they even walk in.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The self service is the winner for me. Staff update their own details, book leave and grab their documents without coming to my desk.

Cons

A couple of the settings are tucked away and I had to ask support where to find them.

Was this helpful? · 1
M

Mpho R.

Founder, Acacia Labs

Manufacturing11-50 employeesUnited KingdomUsed: 2+ years
2.0
Reviewed on 25 February 2026

Expected more for the price

The system is fine, the value is not. We could not justify the renewal for what we actually use.

Ease of use
2.0
Customer service
3.0
Functionality
2.0
Pros

The interface is nice and staff found it easy.

Cons

Reporting is limited unless you pay more.

Was this helpful? · 14
C

Chantelle D.Verified reviewer

Office Manager, Umhlanga Trading

LinkedIn verified
Information Technology and Services1 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 25 February 2026

Does most of what we need

Overall a really good system. The staff side is lovely to use, I just wish the reporting went a bit deeper.

Ease of use
5.0
Customer service
3.0
Value for money
3.0
Functionality
3.0
Pros

Onboarding new people is far smoother than it used to be.

Cons

The occasional setting is hard to find without asking.

Was this helpful? · 16
S

Stefan G.Verified reviewer

Talent Manager, Kalahari Digital

LinkedIn verified
Non-Profit Organization Management201-500 employeesUnited StatesUsed: 6-12 months
5.0
Reviewed on 24 February 2026

Our team actually enjoys using it

We used to keep everything in spreadsheets and folders. Now all our employee records, leave and documents sit in one place and the team can help themselves.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
4.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

It sits at the pricier end and a few features are add ons on top.

Was this helpful? · 7