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Sales Director, Highveld Labs
LinkedIn verifiedIt gave our small sales team the structure we were missing. Everyone can see where every deal stands.
The value is the standout. You get proper CRM features without the enterprise price tag.
A few of the nicer features only show up on the higher plans.
Sales Director, Riverside Trading
LinkedIn verifiedCovers our pipeline and follow ups nicely. A few features sit on plans above ours.
You get a lot of CRM for very little money.
Account Manager, Drakensberg Trading
LinkedIn verifiedBeing part of the wider Zoho suite means it plugs into our mail and books without much fuss.
The workflow automation handles the boring follow up tasks so the reps can focus on selling.
There is a learning curve to get the customisation set up right.
Business Development Manager, Vaal Digital
LinkedIn verifiedPlenty of features for the money, though support was slow when we needed it.
Once set up it keeps our deals and contacts in order.
Support can be slow and inconsistent.
Sales Director, Highveld Pty Ltd
LinkedIn verifiedIt gave our small sales team the structure we were missing. Everyone can see where every deal stands.
It ties into the other Zoho tools we already use, so our data is not scattered.
A few of the nicer features only show up on the higher plans.
CRM Administrator, Sandton Group
Being part of the wider Zoho suite means it plugs into our mail and books without much fuss.
It is very customisable. Fields, layouts and pipelines all bend to how we actually work.
Support is a mixed bag, sometimes quick and sometimes slow to come back.
Founder, Karoo Labs
Being part of the wider Zoho suite means it plugs into our mail and books without much fuss.
It is very customisable. Fields, layouts and pipelines all bend to how we actually work.
It can be a lot of clicking to get where you want.
Sales Manager, Cape Services
We spent a weekend setting up the layouts and fields and now it fits our sales process exactly.
It ties into the other Zoho tools we already use, so our data is not scattered.
A few of the nicer features only show up on the higher plans.
CRM Administrator, Riverside Holdings
LinkedIn verifiedBeen using it a year for our small team. The automation is the best part, the interface takes getting used to.
The customisation lets us match it to our sales steps.
Support quality varies depending who you get.
Sales Manager, Northgate Services
LinkedIn verifiedWe tried the big name CRMs and could not justify the cost. Zoho does everything we need for a fraction of the price.
The value is the standout. You get proper CRM features without the enterprise price tag.
The interface can feel busy and it took the team a little while to warm to it.