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Sage People

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Global HR and people platform built on Salesforce for mid sized multinational workforces

4.2Based on 167 reviews

Verified reviews for Sage People

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4.2

167 reviews

  • 5 ★
    75
  • 4 ★
    65
  • 3 ★
    16
  • 2 ★
    9
  • 1 ★
    2
Positive 84%Neutral 9%Negative 7%
Write a Review
P

Paul RossiVerified reviewer

HRIS Analyst, Lakeside Ltd

LinkedIn verified
Telecommunications501-1000 employeesUnited StatesUsed: 6-12 months
5.0
Reviewed on 1 April 2026

HR stopped being a spreadsheet function

We moved from three regional HR tools onto one platform and the difference shows up everywhere, from board reporting to how quickly a new office gets up and running.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
4.0
Pros

Release cadence adds real features a few times a year without breaking our configuration.

Cons

Some configuration changes still need our partner, budget a small ongoing retainer.

Was this helpful? · 26
L

Lucia F.Verified reviewer

HR Generalist

LinkedIn verified
Retail501-1000 employeesSingaporeUsed: 1-2 years
4.0
Reviewed on 1 April 2026

Better than what we had by miles

A good platform run by a decent team. Costs crept at renewal and we negotiated, which I mention so others remember to.

Ease of use
5.0
Customer service
3.0
Value for money
3.0
Functionality
3.0
Pros

Reporting flexibility, near enough anything can be a report or dashboard.

Cons

Interface on the admin side is functional but dated.

Was this helpful? · 29
B

Bernadette KwanVerified reviewer

Director of People and Culture, Solstice Media Networks

LinkedIn verified
Media Production501-1000 employeesSingaporeUsed: 6-12 months
2.0
Reviewed on 30 March 2026

Right product category, wrong fit for how we work

Eight months in and I will hold my hands up, the selection process underweighted usability testing with our own managers. Our creative teams find the workflows bureaucratic, adoption outside HR is poor, and we are paying for depth we cannot get people to use. The platform is capable, our culture and it have not clicked.

Ease of use
2.0
Customer service
3.0
Value for money
2.0
Functionality
3.0
Pros

Data quality and reporting are unarguably strong. The absence localisation across our Singapore and Sydney offices works correctly.

Cons

Managers resist the process heavy workflows and keep reverting to email, which defeats the system. Configuring lighter weight processes needs partner involvement each time. If your culture is informal, test manager adoption before you sign, not after.

Was this helpful? · 22

Sage Response— responded on 7 April 2026

Bernadette, thank you for the candid feedback. Workflows can be simplified considerably and our customer success team would like to review your configuration with you, several customers have lightened processes significantly after a similar start. Sage People Customer Success

D

Derek F.

People Operations Manager, Claremont

Computer Software201-500 employeesUnited KingdomUsed: Less than 6 months
2.0
Reviewed on 28 March 2026

Too much system, too little payoff for us

The implementation set us up badly and unwinding those decisions has consumed the goodwill the product might have earned. Choose your partner with extreme care.

Ease of use
3.0
Customer service
3.0
Value for money
1.0
Functionality
3.0
Pros

Individual support agents have been sympathetic and occasionally excellent.

Cons

Managers route around the system which undermines the point of it.

Was this helpful? · 27
C

Chen Walker

Head of Talent

Education Management201-500 employeesGermanyUsed: Less than 6 months
5.0
Reviewed on 28 March 2026

Reporting that answers the actual question

Everything the auditors asked for at year end came straight out of the system. First clean HR audit we have ever had.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Pros

It has simply never been down when we needed it in two and a half years.

Cons

Nothing that has made us regret the decision.

Was this helpful? · 29
I

Ingrid W.Verified reviewer

HR Business Partner, Millbrook International

LinkedIn verified
Telecommunications1001-5000 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 28 March 2026

Made our HR team look good

Our US expansion would have been a second HR function in the old world. Instead it was a new entity configured over a few weeks on the same system.

Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Our account manager does a quarterly review that is genuinely useful rather than a sales call.

Cons

Mobile app covers essentials but managers keep asking for more approvals on it.

Was this helpful? · 24
T

Thomas K.

HR Manager

Media Production501-1000 employeesUnited StatesUsed: 2+ years
4.0
Reviewed on 28 March 2026

Capable platform, needs a proper admin

Reliable, auditable and quick to report from. If the admin screens matched the employee experience it would be a straight five.

Ease of use
4.0
Customer service
3.0
Value for money
4.0
Pros

Stable and fast for everyday use, outages have been rare and brief.

Cons

Interface on the admin side is functional but dated.

Was this helpful? · 22
K

Karen E.

Chief People Officer, Hazelmere Partners

Legal Services51-200 employeesUnited StatesUsed: Less than 6 months
5.0
Reviewed on 25 March 2026

The Salesforce foundation pays off daily

Rolled out to around 600 staff across four countries. Adoption was faster than any system launch I have run because employees only see the simple bits.

Ease of use
4.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Self service adoption was immediate, staff book leave and grab payslips on their phones without training.

Cons

Mobile app covers essentials but managers keep asking for more approvals on it.

Was this helpful? · 13
C

Camille S.Verified reviewer

Head of People

LinkedIn verified
Non-Profit Organization Management201-500 employeesIrelandUsed: 2+ years
5.0
Reviewed on 24 March 2026

Data you can actually trust

Our US expansion would have been a second HR function in the old world. Instead it was a new entity configured over a few weeks on the same system.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Per country localisation is real, leave types, holidays and documents differ by entity without workarounds.

Cons

Implementation is a genuine project, do not let anyone tell you it is a quick setup.

Was this helpful? · 25
N

Ngozi V.

HR Operations Lead, Stonecroft Technologies

Manufacturing501-1000 employeesSingaporeUsed: Less than 6 months
4.0
Reviewed on 23 March 2026

Does the heavy lifting well

It does everything we scoped and more. The reason for four stars rather than five is the pace of support on complicated tickets.

Ease of use
4.0
Customer service
3.0
Value for money
3.0
Functionality
4.0
Pros

Workflows bend to our approval rules rather than forcing theirs.

Cons

Report builder is powerful but not something you learn in an afternoon.

Was this helpful? · 27