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Sage People

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Global HR and people platform built on Salesforce for mid sized multinational workforces

4.2Based on 167 reviews

Verified reviews for Sage People

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4.2

167 reviews

  • 5 ★
    75
  • 4 ★
    65
  • 3 ★
    16
  • 2 ★
    9
  • 1 ★
    2
Positive 84%Neutral 9%Negative 7%
Write a Review
P

Paul W.

People Systems Administrator, Summitview

Real Estate51-200 employeesUnited StatesUsed: 2+ years
3.0
Reviewed on 23 August 2025

Fine once mastered, mastering takes a while

The capability is clearly there but our small HR team spends more time administering the system than we expected, and simpler tools we used before were kinder to generalists.

Ease of use
3.0
Customer service
3.0
Value for money
3.0
Functionality
2.0
Pros

Data quality and the audit trail are unarguable improvements.

Cons

Training material assumes more platform background than we had.

Was this helpful? · 20
A

Aoife T.

HR Operations Lead, Lakeside Global

Pharmaceuticals201-500 employeesUnited StatesUsed: 2+ years
5.0
Reviewed on 14 August 2025

Absence management across countries just works

HR used to field fifty routine emails a day. WX self service has taken most of them away and the team finally does actual HR work.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Self service adoption was immediate, staff book leave and grab payslips on their phones without training.

Cons

Nothing that has made us regret the decision.

Was this helpful? · 21
M

Matthew V.

HR Operations Lead, Bluepeak International

Management Consulting1001-5000 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 7 August 2025

Self service the staff genuinely use

Absence rules for each of our countries are configured once and just work. The days of manually checking whether someone in another office gets a public holiday are over.

Ease of use
4.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Org charts and reporting lines are finally accurate because they maintain themselves from the records.

Cons

The performance module is solid but plain, no complaints on function, few compliments on style.

Was this helpful? · 7
C

Claire RadcliffeVerified reviewer

Head of People, Ironwood

LinkedIn verified
Information Technology and Services201-500 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 28 July 2025

Deep system, worth the learning curve

Migration from our old system went cleanly and the data quality gains showed within weeks. Some workflows took two attempts to configure the way we wanted.

Ease of use
4.0
Customer service
5.0
Value for money
4.0
Functionality
4.0
Pros

Stable and fast for everyday use, outages have been rare and brief.

Cons

Performance and survey modules are adequate rather than impressive.

Was this helpful? · 18
D

Diego A.

HRIS Analyst, Greystone Holdings

Information Technology and Services501-1000 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 22 July 2025

Deep system, worth the learning curve

Migration from our old system went cleanly and the data quality gains showed within weeks. Some workflows took two attempts to configure the way we wanted.

Ease of use
3.0
Value for money
4.0
Functionality
4.0
Pros

Workflows bend to our approval rules rather than forcing theirs.

Cons

A few too many clicks in the daily admin screens.

Was this helpful? · 8
C

Claire A.

Head of Talent

Telecommunications201-500 employeesSingaporeUsed: Less than 6 months
4.0
Reviewed on 12 July 2025

Does the heavy lifting well

Good experience overall. Implementation overran by a couple of months which coloured the first year, but the steady state is reliable and the staff like the portal.

Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Stable and fast for everyday use, outages have been rare and brief.

Cons

Mobile app should carry more manager actions than it does.

Was this helpful? · 5
K

Kwame T.

HR Manager

Information Technology and Services501-1000 employeesSingaporeUsed: Less than 6 months
5.0
Reviewed on 11 July 2025

Worth every penny of the project

Our people data was scattered and contradictory. Now there is one record per employee and every downstream system, including payroll, works off it.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Manager dashboards mean team leads answer their own headcount questions.

Cons

Honestly minor, mostly the interface aesthetics rather than the substance.

Was this helpful? · 20
I

Ingrid D.

HR Officer

Oil & Energy501-1000 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 9 July 2025

Two years in, would choose it again

Once our administrator got certified the system opened up properly. Before that we were using a tenth of it, which was our fault as much as anyone’s.

Ease of use
4.0
Customer service
3.0
Value for money
4.0
Functionality
4.0
Pros

Employee portal is simple enough that rollout needed no real training for staff.

Cons

Mobile app should carry more manager actions than it does.

Was this helpful? · 19
G

Gail W.

HRIS Manager, Summitview Group

Management Consulting201-500 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 12 June 2025

Grew with us without breaking

Everything the auditors asked for at year end came straight out of the system. First clean HR audit we have ever had.

Customer service
4.0
Value for money
5.0
Pros

Manager dashboards mean team leads answer their own headcount questions.

Cons

It is not the cheapest option and the annual uplift needs watching at renewal.

Was this helpful? · 14
B

Bronwen K.Verified reviewer

HR Manager, Ashford

LinkedIn verified
Retail501-1000 employeesNetherlandsUsed: 2+ years
3.0
Reviewed on 9 June 2025

Honest three stars

Support quality varies with who picks up the ticket. Some responses are excellent, others read like the manual pasted back at us.

Ease of use
2.0
Customer service
2.0
Value for money
3.0
Functionality
4.0
Pros

Country localisation is genuine where we use it.

Cons

Support turnaround on complex issues tested our patience.

Was this helpful? · 22