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Sage Accounting

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MTD ready cloud accounting for UK small businesses, now with payroll and Sage Copilot included

4.1Based on 272 reviews

Verified reviews for Sage Accounting

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4.1

272 reviews

  • 5 ★
    119
  • 4 ★
    102
  • 3 ★
    27
  • 2 ★
    14
  • 1 ★
    10
Positive 81%Neutral 10%Negative 9%
Write a Review
O

Oliver N.

Sole trader, Quarry Lane Services

Construction2-10 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 12 March 2026

Right choice for our trades business

It has quietly become part of the furniture, which is the best compliment for accounting software. The renewal price gets an annual raised eyebrow.

Ease of use
5.0
Value for money
4.0
Functionality
4.0
Pros

Straightforward enough for a first time bookkeeper.

Cons

A favourites shortcut for common reports would save time weekly.

Was this helpful? · 16
M

Martin CresswellVerified reviewer

Financial Controller, Hartley Interiors Ltd

LinkedIn verified
Furniture11-50 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 11 March 2026

Solid, unglamorous, does the job

We moved off Sage 50 when the desktop pricing became silly. The cloud product is lighter in places but for a business our size it covers everything we actually use.

Ease of use
4.0
Customer service
3.0
Value for money
4.0
Functionality
4.0
Pros

VAT return preparation is excellent and the audit trail keeps our auditors happy. Bank rules mean month end reconciliation is largely automatic now. Multi user access on Plus without per seat charges is good value against what we were paying before.

Cons

Stock control is noticeably weaker than Sage 50. We manage but a warehouse led business would struggle. Support wait times on chat during January were poor, though phone support was better.

Was this helpful? · 14
S

Sophie T.

Operations Manager

Construction51-200 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 6 March 2026

Grew into it over a year

It does the boring things brilliantly and the clever things adequately. For a business our size that is the right way round.

Ease of use
4.0
Customer service
3.0
Value for money
4.0
Functionality
4.0
Pros

MTD submissions on time every quarter since we joined.

Cons

Invoice design options are limited for brand conscious businesses.

Was this helpful? · 1
E

Eva S.

Finance Manager, Gorsebank Services

Real Estate51-200 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 5 March 2026

Almost everything we need

It does the boring things brilliantly and the clever things adequately. For a business our size that is the right way round.

Ease of use
5.0
Customer service
4.0
Value for money
3.0
Functionality
5.0
Pros

Payroll bundled in, one bill instead of two.

Cons

CSV import formatting is strict and unforgiving.

Was this helpful? · 22
D

Declan AppletonVerified reviewer

Office Manager

LinkedIn verified
RetailSelf-employed employeesIrelandUsed: 6-12 months
4.0
Reviewed on 3 March 2026

Better than the last two products we used

We are a small trades business and it fits well. Quotes, invoices and CIS handled, though the CIS needing the middle plan was an unwelcome discovery.

Customer service
3.0
Value for money
4.0
Functionality
4.0
Pros

Clean migration from our previous product.

Cons

CSV import formatting is strict and unforgiving.

Was this helpful? · 11
C

Charlotte Nesbitt

Director, Nesbitt Recruitment Ltd

Staffing & Recruiting2-10 employeesUnited KingdomUsed: 1-2 years
3.0
Reviewed on 2 March 2026

Middle of the road, which is fine

It is not exciting software and occasionally it is clunky, but it files our VAT, pays our staff and gives the accountant what she needs. Sometimes that is all you want.

Ease of use
3.0
Customer service
3.0
Value for money
4.0
Functionality
3.0
Pros

Price against the competition, especially with payroll bundled. VAT submissions have been faultless. Statements to clients on autopilot.

Cons

Timesheet heavy businesses like ours end up doing invoice prep outside the system and importing. Occasional slow days where every page takes a few seconds too long.

Was this helpful? · 7
S

Susan E.Verified reviewer

Freelancer, Kestrel Ltd

LinkedIn verified
MusicSelf-employed employeesUnited KingdomUsed: 1-2 years
2.0
Reviewed on 2 March 2026

Too many little battles

The import from our old system mangled customer balances and support took six weeks to make us whole. Hard to rebuild trust after a start like that.

Ease of use
2.0
Value for money
1.0
Functionality
2.0
Pros

Exports work, which we have tested for the obvious reason.

Cons

Issues cluster around the worst possible times, quarter ends.

Was this helpful? · 13
M

Marek H.

Partner

HospitalitySelf-employed employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 26 February 2026

The bank feed does the boring bit

Two years in and the books are simply not a worry anymore. Transactions come in from the bank overnight, most match themselves, and the VAT return is checked rather than compiled.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Cash flow forecast that uses real invoice dates rather than guesses.

Cons

None yet worth noting.

Was this helpful? · 24
L

Lucy Hartfield

Operations Manager, Thistle & Vine Events

Events Services2-10 employeesUnited KingdomUsed: 6-12 months
3.0
Reviewed on 25 February 2026

Decent but the gaps show for event businesses

We take deposits months before events happen and Sage does not really have a concept of that, so our revenue timing always needs manual adjustment.

Ease of use
4.0
Customer service
3.0
Value for money
3.0
Functionality
3.0
Pros

Quotes look professional and clients accept them online. Bank reconciliation is quick. The price on the intro offer made trying it a no brainer.

Cons

Deferred income needs manual journals every month. Deposit invoicing works but feels bolted together from parts designed for something else. We may look at alternatives when the discount period ends.

Was this helpful? · 10
E

Eilidh Longbottom

Operations Manager, Orchard Supplies

Real Estate2-10 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 25 February 2026

Copilot spots what I miss

Photographing receipts in the van between jobs means the paperwork mountain never forms in the first place. My other half calls it the marriage saver.

Ease of use
5.0
Customer service
5.0
Functionality
5.0
Pros

Quotes converting to invoices in two clicks on site.

Cons

CIS needs the Standard plan which caught us out at first.

Was this helpful? · 6