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Sage Accounting

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MTD ready cloud accounting for UK small businesses, now with payroll and Sage Copilot included

4.1Based on 272 reviews

Verified reviews for Sage Accounting

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4.1

272 reviews

  • 5 ★
    119
  • 4 ★
    102
  • 3 ★
    27
  • 2 ★
    14
  • 1 ★
    10
Positive 81%Neutral 10%Negative 9%
Write a Review
A

Aaron Mehta

Founder, Kindle & Crate

Retail2-10 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 28 March 2026

Handles our Shopify shop better than expected

We sell homeware online and needed the accounting to keep up with a few hundred orders a month. With the Shopify connection and daily bank feeds it mostly runs itself.

Ease of use
4.0
Customer service
3.0
Value for money
4.0
Functionality
4.0
Pros

Sales data flows in without manual imports. Inventory on Plus tracks our stock lines well enough to trust the reorder alerts. VAT on mixed rate products is handled correctly which was our big worry.

Cons

Refunds and partial refunds from Shopify sometimes need manual matching. Support could not initially tell me whether the issue was on the Sage or Shopify side.

Was this helpful? · 8
M

Marcus DelahayeVerified reviewer

IT Contractor, Delahaye Digital Ltd

LinkedIn verified
Information Technology and ServicesSelf-employed employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 27 March 2026

Contractor limited company running lean and compliant

One director, one client at a time, dividends and a salary. I ran it through the accountant for years at £120 a month until I realised most of that fee was them typing my data into their software. Now I keep the books in Sage, they review quarterly, and my accounting bill dropped by more than half.

Ease of use
4.0
Customer service
3.0
Value for money
4.0
Functionality
4.0
Pros

Director payroll and dividends handled without drama. The accountant logs in rather than me emailing spreadsheets. VAT returns take ten minutes each quarter including the checking.

Cons

Support chat could not answer an IR35 related bookkeeping question and I had to work it out with the accountant, which is fair enough but the chat agent should have said so sooner rather than guessing.

Was this helpful? · 14
G

Grace A.Verified reviewer

Partner, Wagtail

LinkedIn verified
Legal ServicesSelf-employed employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 27 March 2026

Payroll included sealed it for us

The quarterly VAT submission goes to HMRC in minutes and the checking screens have twice caught mistakes I made before they became problems.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Receipt capture from the phone with the amounts read correctly.

Cons

A couple of the newer AI features feel aimed at bigger firms.

Was this helpful? · 16
N

Nadia B.

Accountant

Music11-50 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 26 March 2026

Set up on Saturday, invoicing on Monday

Photographing receipts in the van between jobs means the paperwork mountain never forms in the first place. My other half calls it the marriage saver.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The mobile app covers invoicing and receipts properly.

Cons

Some screens feel a click longer than they need to be.

Was this helpful? · 8
L

Leo E.

Co-founder, Pippin Services

Real Estate11-50 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 25 March 2026

Better than the last two products we used

It has quietly become part of the furniture, which is the best compliment for accounting software. The renewal price gets an annual raised eyebrow.

Ease of use
4.0
Customer service
3.0
Value for money
4.0
Functionality
5.0
Pros

MTD submissions on time every quarter since we joined.

Cons

Invoice design options are limited for brand conscious businesses.

Was this helpful? · 26
S

Sharon E.

Finance Manager, Juniper Ltd

Retail11-50 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 24 March 2026

Payroll included sealed it for us

The dashboard showing what we are owed, what we owe and the VAT building up has changed how I run the week. No more surprises at quarter end.

Ease of use
4.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

Automatic chasing emails that recover late invoices politely.

Cons

The step up to Standard for a couple of features I wanted stung a little.

Was this helpful? · 12
O

Oscar G.Verified reviewer

Administrator, Ivybridge Consulting

LinkedIn verified
Design2-10 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 20 March 2026

The chasing emails earn their keep

The price after the offer period is still less than one hour of my accountant time each month. The value argument is not close.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

The audit trail satisfied our accountant at year end without questions.

Cons

Stock features are basic if you carry much inventory.

Was this helpful? · 4
T

Tomas LongbottomVerified reviewer

Treasurer, Foxglove Workshop

LinkedIn verified
RetailSelf-employed employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 20 March 2026

The mobile app pulls its weight

Support answered on a Sunday morning during my first VAT return and stayed on until it was filed. That first impression has held up since.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The dashboard shows owed, owing and VAT at a glance.

Cons

Would like more invoice template control for branding.

Was this helpful? · 24
S

Susan J.

Office Manager, Nettlebed Workshop

Landscaping2-10 employeesIrelandUsed: Less than 6 months
2.0
Reviewed on 18 March 2026

The demo wrote cheques the product struggles to cash

Every quarter something small goes wrong right before the VAT deadline, and every quarter I remember I am the one who chose this. The relationship is strained.

Ease of use
2.0
Customer service
1.0
Value for money
3.0
Functionality
2.0
Pros

The VAT return itself has always been correct.

Cons

Issues cluster around the worst possible times, quarter ends.

Was this helpful? · 3
P

Poppy NuttallVerified reviewer

Treasurer

LinkedIn verified
Facilities Services11-50 employeesIrelandUsed: 1-2 years
4.0
Reviewed on 14 March 2026

Better than the last two products we used

We came from a rival product after a price rise and the switch was less painful than feared. Sage matched most features and beat it on payroll.

Customer service
4.0
Value for money
3.0
Functionality
4.0
Pros

Chasing emails that recover money while we sleep.

Cons

Nothing beyond the usual small gripes.

Was this helpful? · 6