MTD ready cloud accounting for UK small businesses, now with payroll and Sage Copilot included
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Managing Director, Gorsebank Consulting
LinkedIn verifiedSupport has been the weak link for us, one excellent phone call and three chat sessions that went in circles. The software itself is steady.
Receipt capture works as advertised.
None yet worth noting.
Freelancer, Foxglove Consulting
Copilot flagged a supplier invoice that had been keyed twice before payment went out. It has paid for itself several times over on that alone.
Invoices with a pay now button that customers actually use.
One user on the Start plan is tight for a husband and wife business.
Company Director, Larkspur Ltd
LinkedIn verifiedEvery quarter something small goes wrong right before the VAT deadline, and every quarter I remember I am the one who chose this. The relationship is strained.
One support agent along the way was excellent and honest.
Plan limits push costs up for features that feel basic.
Co-founder, Meadow Lane Bakery
Started on the £4.30 offer price for Standard which felt almost free. The jump to full price at month seven was a shock to the direct debit but for what we get it is still cheaper than the bookkeeper hours it replaced.
Receipt capture is the feature we use most, suppliers hand us paper receipts all day and they all end up posted correctly. Payroll for our four staff is included which saved us the separate payroll subscription we had.
Stock features are too basic for ingredient level tracking so we still run that in a spreadsheet. Diarise when your discount ends because Sage will not remind you loudly.
Managing Director, Orchard Workshop
Every document, quote and invoice for four years is searchable in seconds. The filing cabinet went to the tip last spring.
Payroll included in the plan instead of another subscription.
Honestly very little after this long with it.
Freelancer, Ivybridge & Co
Individually the problems are small, a dropped feed here, a stuck import there, a support chat that answers a different question. Together they make every month heavier than the product we left.
Exports work, which we have tested for the obvious reason.
Imports and migrations need more care than advertised.
Consultant, Orchard Studio
LinkedIn verifiedThe monthly cost is fair for what it does, especially with payroll included. Knock a star off for the occasional sluggish afternoon and limited invoice templates.
The dashboard view of owed and owing.
Chat support quality depends who you get.
Freelancer, Orchard Workshop
The mobile app promises more than it delivers, fine for photographing receipts, frustrating for anything else. Desktop is where everything really happens.
Fair entry price on the offer period.
Occasional sluggish afternoons at month end.
Operations Manager
It handled our change from sole trader to limited company without losing the history, which I had been dreading for months.
Recurring invoices for regular customers run themselves.
The step up to Standard for a couple of features I wanted stung a little.
Operations Manager
LinkedIn verifiedWe moved off spreadsheets when the second employee started and I wish we had done it two years earlier. Everything since has been quicker and more accurate.
Customer statements going out automatically each month.
One user on the Start plan is tight for a husband and wife business.