Dev M.
Owner, Foxglove Workshop
Kept for the VAT, tolerated for the rest
Such a good one for managing everything for small business
VAT returns have been accurate throughout.
Setup mistakes are easy to make and slow to unwind.
MTD ready cloud accounting for UK small businesses, now with payroll and Sage Copilot included
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Owner, Foxglove Workshop
Such a good one for managing everything for small business
VAT returns have been accurate throughout.
Setup mistakes are easy to make and slow to unwind.
Managing Director, Quarry Lane Studio
LinkedIn verifiedFine software wearing a price that keeps drifting up. Each rise makes the comparison shopping more tempting even though moving is a chore.
Fair entry price on the offer period.
Feature gaps push you toward plan upgrades.
Owner
The price after the offer period is still less than one hour of my accountant time each month. The value argument is not close.
Reliable through three price sensitive Januaries without drama.
Honestly very little after this long with it.
Director, Chamberlain Design Studio
I have tried three of these platforms over ten years of running the studio. This is the first one where quarter end does not ruin a weekend.
The dashboard tells me the three things I actually care about, what we are owed, what we owe and what the VAT bill is shaping up to be. Recurring invoices for retainer clients send themselves. Copilot chases the late ones politely.
Wish the invoice designer had more font and layout control, our brand is our business after all.
Partner, Wagtail
It has quietly become part of the furniture, which is the best compliment for accounting software. The renewal price gets an annual raised eyebrow.
Clean migration from our previous product.
Several useful features live on the plan above.
Sole trader, Kestrel
We came from a rival product after a price rise and the switch was less painful than feared. Sage matched most features and beat it on payroll.
Recurring invoices dependable month after month.
Search within transactions is adequate rather than good.
Director, Foxglove Services
We came from a rival product after a price rise and the switch was less painful than feared. Sage matched most features and beat it on payroll.
Statements and reminders on autopilot each month.
User limits per plan feel a touch mean.
Operations Manager, Mistletoe Supplies
We moved off spreadsheets when the second employee started and I wish we had done it two years earlier. Everything since has been quicker and more accurate.
Invoices with a pay now button that customers actually use.
Chat support is slower than the phone, use the phone.
Sole trader
Signed up in March before the MTD income tax changes because HMRC letters were stressing me out. The quarterly submission thing turned out to be the easy part.
The onboarding call Sage offered actually happened and the person knew their stuff. Invoicing with card payment links means wedding clients pay deposits same day. Mileage and expense capture on the phone app.
Only one user on Start so my partner who does my admin uses my login, which I suspect is not the intended arrangement.
Managing Director, Blanchard Courier Services
Courier work means hundreds of small invoices and self billed driver statements every week. The recurring invoice templates and imports mean Friday invoicing that used to run into the evening is done by three. Support deserve a mention, a VAT registration change mid year was handled on one call.
Invoice templates and imports built for volume. Customer statements emailed automatically on the first of the month, and the chasing emails have measurably improved our debtor days. Phone support with UK staff who know what a self billing agreement is.
Would love proper self billing support natively rather than our template workaround. Minor grumble in an otherwise strong two years.