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Sage Accounting

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MTD ready cloud accounting for UK small businesses, now with payroll and Sage Copilot included

4.1Based on 272 reviews

Verified reviews for Sage Accounting

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4.1

272 reviews

  • 5 ★
    119
  • 4 ★
    102
  • 3 ★
    27
  • 2 ★
    14
  • 1 ★
    10
Positive 81%Neutral 10%Negative 9%
Write a Review
G

Gemma Aldridge

Studio Manager, Aldridge Ceramics

Arts & Crafts1-10 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 30 April 2026

Three years in and it has quietly become essential

We make and sell ceramics from a studio in Cornwall. Sage does the unglamorous work in the background and I forget it exists most days, which I mean as a compliment.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
4.0
Pros

Wholesale invoices, gallery sale or return arrangements and online shop income all tracked without fuss. VAT flat rate scheme handled correctly. The one support call I made in three years was answered by a helpful human in Newcastle.

Cons

Genuinely struggling to think of one beyond wishing the mobile app showed the same reports as the desktop.

Was this helpful? · 9
S

Sophie WhitmoreVerified reviewer

Practice Manager, Whitmore & Co Chartered Accountants

LinkedIn verified
Accounting11-50 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 27 April 2026

Our default recommendation for MTD clients

We look after around 60 client files on Sage Accounting. With MTD for Income Tax landing in April we have been moving sole trader clients across all year and the quarterly submission workflow is the most complete we have tested.

Ease of use
4.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

HMRC recognised, quarterly updates work, and the accountant edition gives us a clean overview of every client. Clients take to the invoicing quickly which means the records we receive are actually usable. Sage listened to practitioner feedback this year and it shows.

Cons

Opening balance journals for clients migrating mid year are fiddlier than they need to be. Bulk recoding of miscategorised transactions could be smoother.

Was this helpful? · 33

Sage Response— responded on 4 May 2026

Thank you Sophie. The migration journal workflow is being reworked this quarter and bulk recode improvements are already in testing. We appreciate the detailed feedback from your practice. Sage UK Customer Care

L

Lena KershawVerified reviewer

Administrator, Orchard Services

LinkedIn verified
Consumer Services2-10 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 27 April 2026

Recommend for VAT registered businesses

We are a small trades business and it fits well. Quotes, invoices and CIS handled, though the CIS needing the middle plan was an unwelcome discovery.

Ease of use
5.0
Customer service
4.0
Value for money
3.0
Functionality
3.0
Pros

Mobile app that covers the essentials well.

Cons

A favourites shortcut for common reports would save time weekly.

Was this helpful? · 1
N

Nadia Whitehouse

Administrator, Mistletoe & Co

Food & BeveragesSelf-employed employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 27 April 2026

Better than the last two products we used

The app is genuinely useful for invoicing on the move. The desktop site is where the deeper work happens and it is fine, just not exciting.

Ease of use
4.0
Customer service
3.0
Value for money
4.0
Functionality
4.0
Pros

Chasing emails that recover money while we sleep.

Cons

User limits per plan feel a touch mean.

Was this helpful? · 0
C

Camilla RothwellVerified reviewer

Founder, Rothwell PR & Communications

LinkedIn verified
Public Relations and Communications2-10 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 25 April 2026

Retainers, project fees and expenses in one tidy place

An agency lives and dies on retainer billing and recharged expenses. The recurring invoices go out on the first without me thinking, client expenses get photographed and recharged with the receipts attached, and at review time I can see each client relationship in profit terms rather than gut feel.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Recurring retainer invoicing that never forgets. Recharged expenses with the receipt photo attached to the client invoice, which has ended every quibble. Profit per client visible when renegotiating retainers.

Cons

Time tracking is not built in so we log hours in a separate tool. A simple built in timesheet would complete the picture for agencies.

Was this helpful? · 13
P

Pauline W.

Bookkeeper, Elderfield Studio

Events Services11-50 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 21 April 2026

Works well once set up properly

We are a small trades business and it fits well. Quotes, invoices and CIS handled, though the CIS needing the middle plan was an unwelcome discovery.

Ease of use
5.0
Customer service
3.0
Value for money
4.0
Functionality
5.0
Pros

Chasing emails that recover money while we sleep.

Cons

Nothing beyond the usual small gripes.

Was this helpful? · 4
P

Pauline E.Verified reviewer

Office Manager, Orchard Consulting

LinkedIn verified
Automotive2-10 employeesUnited KingdomUsed: 6-12 months
3.0
Reviewed on 19 April 2026

Somewhere in the middle

A year in, my colleague loves it and I tolerate it, which averages to three stars. The difference is she does the simple tasks and I do the fiddly ones.

Value for money
4.0
Functionality
3.0
Pros

Receipt capture works as advertised.

Cons

Some screens need too many clicks for daily jobs.

Was this helpful? · 21
L

Layla Sutcliffe

Practice Manager

Facilities ServicesSelf-employed employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 17 April 2026

Quiet, dependable and always right

I run a small trade business and the evenings I used to spend on paperwork now happen inside twenty minutes with a cup of tea. That is the honest review.

Ease of use
5.0
Value for money
5.0
Functionality
4.0
Pros

VAT returns checked and submitted to HMRC in minutes.

Cons

The intro discount ending is a bump you should diary.

Was this helpful? · 1
J

Jack H.Verified reviewer

Director, Ivybridge Trading

LinkedIn verified
Events Services51-200 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 17 April 2026

The accountant suggested it and she was right

Recommended by our accountant and it has worked out. The learning curve was a couple of weeks for my colleague who had never done bookkeeping.

Ease of use
5.0
Value for money
3.0
Functionality
4.0
Pros

Support resolved our two issues within a couple of days.

Cons

No built in time tracking for service businesses.

Was this helpful? · 2
S

Sam OkaforVerified reviewer

Managing Director, Okafor Freight Ltd

LinkedIn verified
Transportation11-50 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 16 April 2026

Moved from QuickBooks and have not looked back

QuickBooks kept raising prices and the UK support felt like an afterthought. Sage is a British company and it shows in how the VAT and payroll are built.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Payroll included rather than an extra subscription was the deciding factor, we run twelve drivers through it monthly. Phone support answered by people who understand UK payroll questions. Migration tool brought across two years of history mostly intact.

Cons

Some QuickBooks features I miss, particularly the project profitability view. Custom invoice templates are less flexible.

Was this helpful? · 18