Sage Accounting

Simple enough for a rotating cast of volunteers. Attach the invoice photo to each payment so the annual inspection is painless. The independent examiner said it was the tidiest set of village hall accounts she sees.

It is priced for businesses, a community group rate would be kind. We do not need invoicing or payroll so we pay for features that sit unused.

It is available anywhere, which matters to nobody in our factory office.

Stock and works order handling is nowhere near Sage 50. Batch processing is slower. Reports we used weekly do not exist. We were told to buy a third party stock add on which doubles the cost. Feels like the customer base is being squeezed toward whatever is cheapest for Sage to run.

The dashboard shows owed, owing and VAT at a glance.

Chat support is slower than the phone, use the phone.

Clean migration from our previous product.

The reports menu could be organised more sensibly.

The interface looks pleasant, whatever else was happening underneath.

Total cost far beyond the subscription once cleanup is counted.

Support that picks up the phone and speaks plainly.

Nothing that would send me elsewhere.

VAT returns checked and submitted to HMRC in minutes.

The intro discount ending is a bump you should diary.

The accountant works in it directly at quarter end.

Several useful features live on the plan above.

The audit trail satisfied our accountant at year end without questions.

Would like more invoice template control for branding.

Being able to work from home during lambing season. Our accountant fixes things remotely instead of visiting. Backups and updates are not my problem anymore.

Batch entry is slower than the desktop version, everything wants a mouse click. Some reports I relied on in Sage 50 simply do not exist here and the suggested alternatives are not the same.