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Sage Accounting

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MTD ready cloud accounting for UK small businesses, now with payroll and Sage Copilot included

4.1Based on 272 reviews

Verified reviews for Sage Accounting

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4.1

272 reviews

  • 5 ★
    119
  • 4 ★
    102
  • 3 ★
    27
  • 2 ★
    14
  • 1 ★
    10
Positive 81%Neutral 10%Negative 9%
Write a Review
S

Saoirse Brennan

Owner, The Copper Kettle Tearoom

Hospitality2-10 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 22 November 2025

Flat rate VAT and a busy tearoom, it copes with both

We are on the flat rate scheme and our old software kept calculating VAT the standard way, which meant quarterly corrections. Sage handles the flat rate percentage properly and the return agrees with what the accountant expects first time.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Flat rate VAT configured once and correct ever since. Till takings entered in two minutes each morning. Staff payroll for our four part timers included in the price rather than another subscription.

Cons

The reports section takes some digging to find the one you want. Would like a favourites list for the three reports I actually use.

Was this helpful? · 12
F

Filip A.

Finance Manager, Quarry Lane & Co

Automotive11-50 employeesIrelandUsed: 1-2 years
3.0
Reviewed on 20 November 2025

Right price, rough edges

Fine software wearing a price that keeps drifting up. Each rise makes the comparison shopping more tempting even though moving is a chore.

Ease of use
4.0
Customer service
3.0
Value for money
3.0
Pros

Statements go out on schedule.

Cons

Feature gaps push you toward plan upgrades.

Was this helpful? · 21
A

Archie W.

Director, Rowanberry & Co

Writing & EditingSelf-employed employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 13 November 2025

Recommend for VAT registered businesses

Solid and safe. When the bank feed hiccuped in the spring support sorted it inside two days, which I gather is not universal with these products.

Ease of use
3.0
Customer service
3.0
Value for money
4.0
Functionality
4.0
Pros

Bank reconciliation suggestions that are usually right.

Cons

A favourites shortcut for common reports would save time weekly.

Was this helpful? · 13
K

Kenneth Braithwaite

Director, Braithwaite Property Maintenance

Facilities Services2-10 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 8 November 2025

Support is better than people say

Reading other reviews I expected the support to be dreadful. My experience has been the opposite, three phone calls in eighteen months and all three sorted the problem while I was on the line.

Ease of use
4.0
Customer service
5.0
Value for money
4.0
Functionality
3.0
Pros

UK based phone support that picks up. The person I spoke to about a duplicated bank feed actually fixed it rather than raising a ticket into the void. Software itself is steady and predictable.

Cons

Job costing is not really there for a maintenance business, we cannot easily see profit per property or per contract without exporting.

Was this helpful? · 14
F

Filip E.

Office Manager

Events Services11-50 employeesUnited KingdomUsed: 2+ years
3.0
Reviewed on 4 November 2025

Does enough, delights rarely

It replaced a cheaper product and the honest verdict is mild improvement rather than transformation. The VAT side is better, the invoicing is a wash.

Value for money
3.0
Functionality
2.0
Pros

Statements go out on schedule.

Cons

No time tracking without a third party tool.

Was this helpful? · 13
B

Bridie Callaghan

Partner, Callaghan Family Farm Shop

Farming2-10 employeesUnited KingdomUsed: 6-12 months
3.0
Reviewed on 30 October 2025

Farm shop books improved, farm books still elsewhere

We took it on for the shop side, cafe takings and retail. That part works well. We hoped to bring the farm itself on too but the subsidy schemes, livestock movements and contracting income do not map neatly, so we run two systems which was not the plan.

Ease of use
3.0
Customer service
3.0
Value for money
4.0
Functionality
3.0
Pros

Shop and cafe income reconciles against the card machine deposits neatly. Zero rated and standard rated sales split correctly for the VAT return.

Cons

Not built for agricultural specifics and I do not blame it for that, but the sales call was optimistic about it. Support did their best but farm accounting questions went beyond them quickly.

Was this helpful? · 11

Sage Response— responded on 6 November 2025

Thank you Bridie. Dedicated agricultural features are not currently on the roadmap and we are sorry if expectations were set otherwise. For the farm entity, many customers work with an agricultural specialist accountant alongside Sage for the retail side. Sage UK Customer Care

Z

Zainab Crowther

Director, Nettlebed Ltd

Transportation51-200 employeesIrelandUsed: 6-12 months
5.0
Reviewed on 28 October 2025

A proper system at a sensible price

Photographing receipts in the van between jobs means the paperwork mountain never forms in the first place. My other half calls it the marriage saver.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The mobile app covers invoicing and receipts properly.

Cons

The intro discount ending is a bump you should diary.

Was this helpful? · 10
R

Roger Entwistle

Retired Director, part time consultant

Management ConsultingSelf-employed employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 27 October 2025

This is my fourth Sage product since 1994 and the best of them

I ran Sage Line 50 businesses for decades. The cloud product finally feels finished, and for my small consultancy in semi retirement it is more than enough.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Familiar Sage logic under a modern interface. My accountant of twenty years uses it happily. Self assessment figures are ready when my tax return is due rather than assembled in a January panic.

Cons

Prices creep upward year on year like everything else in software. The AI assistant is clever but I do wish it was less eager on the home screen.

Was this helpful? · 20
F

Fraser Dewhurst

Freelancer, Larkspur

Food & BeveragesSelf-employed employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 22 October 2025

Happy customer, minor wishes

The cash flow view and chasing emails have measurably helped. Wish list is modest, better search and a quicker reports menu.

Customer service
3.0
Functionality
4.0
Pros

Chasing emails that recover money while we sleep.

Cons

A favourites shortcut for common reports would save time weekly.

Was this helpful? · 17
E

Emily M.Verified reviewer

Bookkeeper, Saltmarsh Ltd

LinkedIn verified
Hospitality2-10 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 18 October 2025

VAT quarters stopped being an event

I tried three of the big name products on trials and this was the one where I could find everything without watching tutorials.

Ease of use
4.0
Customer service
5.0
Functionality
5.0
Pros

Cash flow forecast that uses real invoice dates rather than guesses.

Cons

Reports menu takes some learning to find your regulars.

Was this helpful? · 27