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Sage Accounting

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MTD ready cloud accounting for UK small businesses, now with payroll and Sage Copilot included

4.1Based on 272 reviews

Verified reviews for Sage Accounting

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4.1

272 reviews

  • 5 ★
    119
  • 4 ★
    102
  • 3 ★
    27
  • 2 ★
    14
  • 1 ★
    10
Positive 81%Neutral 10%Negative 9%
Write a Review
J

Janet H.

Treasurer, Dovecote Supplies

MusicSelf-employed employeesIrelandUsed: 1-2 years
5.0
Reviewed on 20 January 2026

Payroll included sealed it for us

The price after the offer period is still less than one hour of my accountant time each month. The value argument is not close.

Ease of use
4.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

Quotes converting to invoices in two clicks on site.

Cons

CIS needs the Standard plan which caught us out at first.

Was this helpful? · 26
D

Dominic FairbrotherVerified reviewer

Founder, Fairbrother & Vine

LinkedIn verified
Retail2-10 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 19 January 2026

Wine merchant with margins that finally make sense

We import and sell wine, so duty, mixed VAT treatments and supplier invoices in euros. I expected to need something far more expensive to cope with that combination and was told twice by other merchants to just get a bookkeeper. Sage on the Plus plan handles the currency side and the margins per product line are visible for the first time.

Ease of use
4.0
Customer service
4.0
Value for money
5.0
Functionality
4.0
Pros

Euro supplier invoices with the exchange handled and the gain or loss posted. Stock levels that warn me before we run out of the good sellers. VAT on mixed rate hampers calculated correctly at Christmas, which was my big fear.

Cons

Duty tracking is manual through expense categories, a bonded goods feature is probably too niche to hope for. Search across old invoices could be faster.

Was this helpful? · 15
C

Charlotte T.Verified reviewer

Partner, Juniper Studio

LinkedIn verified
Writing & Editing51-200 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 18 January 2026

Made tax digital feel manageable

Every document, quote and invoice for four years is searchable in seconds. The filing cabinet went to the tip last spring.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Pros

Quotes converting to invoices in two clicks on site.

Cons

A couple of the newer AI features feel aimed at bigger firms.

Was this helpful? · 18
K

Kevin J.

Freelancer, Chalkhill Workshop

Food & Beverages2-10 employeesUnited KingdomUsed: 2+ years
2.0
Reviewed on 17 January 2026

Support let the product down

Three support contacts for the same bank feed fault, three different answers, fault still intermittent. The bookkeeping itself is fine when the data arrives.

Ease of use
3.0
Customer service
2.0
Value for money
2.0
Pros

One support agent along the way was excellent and honest.

Cons

Little confidence anyone reads the feedback we submit.

Was this helpful? · 26
L

Leo P.

Managing Director

Health, Wellness and Fitness2-10 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 17 January 2026

Receipts photographed, filed, forgotten

Copilot flagged a supplier invoice that had been keyed twice before payment went out. It has paid for itself several times over on that alone.

Ease of use
4.0
Value for money
5.0
Functionality
4.0
Pros

The mobile app covers invoicing and receipts properly.

Cons

Stock features are basic if you carry much inventory.

Was this helpful? · 26
S

Stuart KilbrideVerified reviewer

Finance Director, Kilbride & Sons Haulage

LinkedIn verified
Transportation51-200 employeesUnited KingdomUsed: 1-2 years
2.0
Reviewed on 15 January 2026

Too small for a company our size, we should have known

In fairness the product is aimed below us and we bought it anyway on price. At 80 staff and a vehicle fleet, the gaps became obvious within months.

Ease of use
3.0
Customer service
3.0
Value for money
2.0
Functionality
2.0
Pros

What it does, it does correctly. VAT, payroll and reconciliation were accurate throughout.

Cons

No departmental reporting worth the name, no fleet asset handling, purchase approvals too simple for our controls. Payroll at our headcount pushed us to the separate Sage Payroll product anyway, undoing the bundling saving. Moving to a mid market system this year.

Was this helpful? · 17
A

Archie ThackerayVerified reviewer

Sole trader

LinkedIn verified
Education Management2-10 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 15 January 2026

Sensible software, sensible price

The monthly cost is fair for what it does, especially with payroll included. Knock a star off for the occasional sluggish afternoon and limited invoice templates.

Ease of use
5.0
Value for money
4.0
Functionality
4.0
Pros

Recurring invoices dependable month after month.

Cons

Stock control is thin if you hold real inventory.

Was this helpful? · 15
I

Isla ThackerayVerified reviewer

Practice Manager, Mistletoe & Co

LinkedIn verified
TransportationSelf-employed employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 14 January 2026

Sensible software, sensible price

The cash flow view and chasing emails have measurably helped. Wish list is modest, better search and a quicker reports menu.

Customer service
4.0
Value for money
3.0
Pros

Statements and reminders on autopilot each month.

Cons

Some accounting jargon could use plainer labels.

Was this helpful? · 18
F

Fraser B.Verified reviewer

Accountant

LinkedIn verified
Education Management2-10 employeesIrelandUsed: 6-12 months
5.0
Reviewed on 13 January 2026

Late payers noticed the difference

Copilot flagged a supplier invoice that had been keyed twice before payment went out. It has paid for itself several times over on that alone.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
4.0
Pros

Invoices with a pay now button that customers actually use.

Cons

None yet worth noting.

Was this helpful? · 27
P

Poppy GreenhalghVerified reviewer

Bookkeeper, Elderfield Workshop

LinkedIn verified
Real Estate2-10 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 11 January 2026

Accountant fees down, accuracy up

Every document, quote and invoice for four years is searchable in seconds. The filing cabinet went to the tip last spring.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Multiple VAT schemes handled correctly, we are on flat rate.

Cons

Reports menu takes some learning to find your regulars.

Was this helpful? · 22