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QuickBooks Online

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The world's most popular small business accounting software

4.2Based on 300 reviews

Verified reviews for QuickBooks Online

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4.2

300 reviews

  • 5 ★
    166
  • 4 ★
    72
  • 3 ★
    31
  • 2 ★
    14
  • 1 ★
    17
Positive 79%Neutral 11%Negative 10%
Write a Review
D

Devon Pretorius

Bookkeeping Firm Owner, Vaal Holdings

Construction2-10 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 4 May 2026

Great value for the features

It makes it easy to manage business finances in one place, from tracking expenses and income to sending invoices and running reports. Being able to log in from anywhere helps me stay on top of things.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
5.0
Pros

User friendly and easy to use. The financial and operational reporting is robust and used constantly. Invoicing and receiving payments is simple and QuickBooks matches payments automatically.

Cons

I wish payroll was included rather than being a separate add on.

Was this helpful? · 13
P

Pieter L.

President, Acacia Group

Computer Software2-10 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 4 May 2026

Excellent product for small business

From onboarding our data to using the system every day, we have been amazed at the ease of this program and could not be happier.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Real time collaboration means multiple users can work in the file at the same time, and the integration ecosystem connects easily with payroll and payment processors.

Cons

It can get a bit pricey over time and some features are only unlocked in higher tiers.

Was this helpful? · 3
C

Cindy G.

Admin Assistant, Anchor Group

Health, Wellness and Fitness2-10 employeesUnited StatesUsed: 1-2 years
3.0
Reviewed on 2 May 2026

Useful but not intuitive

It is great for small businesses or teams without a dedicated finance person, and brings good value for what it costs, but it is limited for project based work.

Ease of use
2.0
Customer service
2.0
Value for money
3.0
Functionality
3.0
Pros

I like the invoice side quite a bit; the input and output of journal entries and transactions is pretty good.

Cons

It can feel glitchy and slow at times considering the price, and the cost keeps rising each year.

Was this helpful? · 21
A

Ahmed F.Verified reviewer

Operations Manager, Aloe Services

LinkedIn verified
Education Management2-10 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 28 April 2026

Excellent product for small business

Overall my experience has been excellent. From setup to daily use the platform is intuitive and well designed. It has significantly simplified my bookkeeping, saving time and reducing errors.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

The ability to snap receipt photos on the go and then match them to bank transactions is excellent, and the financial records are easy to find.

Cons

Honestly not much. It does everything I need and they keep improving it.

Was this helpful? · 9
A

Ahmed G.

Accounting Specialist, Meridian Holdings

Restaurants1 employeesUnited StatesUsed: 1-2 years
4.0
Reviewed on 25 April 2026

Longtime QuickBooks user

Overall my experience has been positive. It is a reliable cloud based system that handles invoicing, payments and bank reconciliation efficiently, though I would like more reporting flexibility.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

It keeps all data organised in one place and lets me track income, expenses and payments in real time.

Cons

Some job costing and inventory features could be more flexible for the way we work.

Was this helpful? · 4
G

Gugu Pillay

HR Manager, Sable & Associates

Marketing and Advertising1 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 23 April 2026

Great for small business accounting

I love QuickBooks and use it every day for the business. I have tried others over the years and always come back to QuickBooks.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

User friendly and easy to use. The financial and operational reporting is robust and used constantly. Invoicing and receiving payments is simple and QuickBooks matches payments automatically.

Cons

There was a small learning curve at the beginning, but that is normal with any new platform.

Was this helpful? · 8
E

Emily A.

Executive Director, Karoo Pty Ltd

Transportation/Trucking/Railroad51-200 employeesAustraliaUsed: 2+ years
4.0
Reviewed on 21 April 2026

Strong remote access and support

It is a mixed bag; they change the software a lot, but their customer service is good and the ease of generating invoices and accepting payments outweighs the headaches.

Ease of use
5.0
Customer service
3.0
Value for money
4.0
Functionality
4.0
Pros

Easy invoicing, bank feeds and expense tracking help keep our business organised and save us time each month.

Cons

The pricing keeps increasing and the add ons make it more expensive as the business grows.

Was this helpful? · 1
V

Vanessa B.

Project Manager, Silverline Consulting

Automotive51-200 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 20 April 2026

Good platform for small businesses

Overall my experience has been positive. It is a reliable cloud based system that handles invoicing, payments and bank reconciliation efficiently, though I would like more reporting flexibility.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

It integrates with our project management software and easily transfers data back and forth, which has reduced double entry and saved a lot of time.

Cons

The reporting is limited compared to the desktop version and often needs exporting to a spreadsheet.

Was this helpful? · 6
F

Francois T.

Owner, Karoo Trading

Computer Software11-50 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 20 April 2026

Great product, easy to use

A reliable, cloud based accounting system that handles core functions like invoicing, payments and bank reconciliation efficiently. The real time visibility into financials makes day to day work much more manageable.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Cloud based accessibility is fantastic because I can manage my books from my desktop, tablet or phone anywhere with internet.

Cons

It can get a bit pricey over time and some features are only unlocked in higher tiers.

Was this helpful? · 16
A

Ahmed Fourie

Bookkeeper, Sable Services

Restaurants1 employeesIrelandUsed: Less than 6 months
5.0
Reviewed on 19 April 2026

Powerful software but easy to use

I love QuickBooks and use it every day for the business. I have tried others over the years and always come back to QuickBooks.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
5.0
Pros

Strong reporting. You can generate a Profit and Loss, Balance Sheet and Cash Flow in seconds, which is helpful when preparing for audits.

Cons

There was a small learning curve at the beginning, but that is normal with any new platform.

Was this helpful? · 15