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QuickBooks Online

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The world's most popular small business accounting software

4.2Based on 300 reviews

Verified reviews for QuickBooks Online

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4.2

300 reviews

  • 5 ★
    166
  • 4 ★
    72
  • 3 ★
    31
  • 2 ★
    14
  • 1 ★
    17
Positive 79%Neutral 11%Negative 10%
Write a Review
T

Themba Ndlovu

Executive Director, Summit & Associates

Management Consulting1 employeesIrelandUsed: 2+ years
5.0
Reviewed on 17 May 2026

QuickBooks Online will always be number one

It is quick to add every record to just one app, and you can access records from years ago by date. It helped me a lot during tax season.

Ease of use
4.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

It integrates seamlessly with our other business tools and keeps our books clean at year end.

Cons

The interface changes now and then and it takes a little time to relearn where things are.

Was this helpful? · 2
A

Ashwin Z.Verified reviewer

Controller, Zulu Pty Ltd

LinkedIn verified
Medical Practice1 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 17 May 2026

Reliable and easy to use

It is quick to add every record to just one app, and you can access records from years ago by date. It helped me a lot during tax season.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Real time collaboration means multiple users can work in the file at the same time, and the integration ecosystem connects easily with payroll and payment processors.

Cons

Certain tasks are hidden behind multiple levels of menus, so it helps to know exactly what you are looking for.

Was this helpful? · 24
P

Pieter D.

Project Manager, Marula Solutions

Computer Software1 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 16 May 2026

Great for small business accounting

From onboarding our data to using the system every day, we have been amazed at the ease of this program and could not be happier.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

The ability to snap receipt photos on the go and then match them to bank transactions is excellent, and the financial records are easy to find.

Cons

The interface changes now and then and it takes a little time to relearn where things are.

Was this helpful? · 15
L

Leonie Mokoena

Office Manager, Kalahari Services

Information Technology and Services51-200 employeesUnited KingdomUsed: Less than 6 months
3.0
Reviewed on 15 May 2026

Decent product

It is great for small businesses or teams without a dedicated finance person, and brings good value for what it costs, but it is limited for project based work.

Ease of use
3.0
Customer service
2.0
Value for money
3.0
Functionality
3.0
Pros

The user interface is easy on the eyes, there are many kinds of reports and invoices can be made from timesheets.

Cons

Too many pop ups and upsell prompts clutter the screen and there is no easy way to switch them off.

Was this helpful? · 4
D

David H.Verified reviewer

Accounting Specialist, Vaal Services

LinkedIn verified
Computer Software2-10 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 15 May 2026

Runs my firm and most of my clients books

I love QuickBooks and use it every day for the business. I have tried others over the years and always come back to QuickBooks.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

It integrates seamlessly with our other business tools and keeps our books clean at year end.

Cons

It can get a bit pricey over time and some features are only unlocked in higher tiers.

Was this helpful? · 21
D

David H.

Director, Acacia & Associates

Accounting201-500 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 15 May 2026

QuickBooks online works well for us

It is a practical, reliable accounting tool that handles the core financial basics well without too much effort to maintain.

Ease of use
4.0
Customer service
4.0
Value for money
3.0
Functionality
4.0
Pros

Value for money and ease of use. The invoicing is straightforward and I can navigate around the interface without much training.

Cons

It can feel a bit cluttered once you get deeper into reporting and reconciliation.

Was this helpful? · 6
B

Bianca N.

Project Manager, Zulu Consulting

Management Consulting2-10 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 14 May 2026

Good suite of features, easy to use

QuickBooks Online has consistently delivered positive results for my business, and the invoicing system is user friendly for my clients.

Ease of use
5.0
Customer service
4.0
Value for money
3.0
Functionality
4.0
Pros

It keeps all data organised in one place and lets me track income, expenses and payments in real time.

Cons

The reporting is limited compared to the desktop version and often needs exporting to a spreadsheet.

Was this helpful? · 16
C

Carla K.Verified reviewer

Admin Assistant, Silverline Consulting

LinkedIn verified
Health, Wellness and Fitness51-200 employeesCanadaUsed: 6-12 months
5.0
Reviewed on 14 May 2026

Runs my firm and most of my clients books

I run my firm on it and put most new clients on it. It is not flashy and it is not perfect, but it handles the day to day books for me and my clients really well.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

The mobile app lets me handle any invoicing need no matter where I am, and the value per pound is the best of any software we use.

Cons

I wish payroll was included rather than being a separate add on.

Was this helpful? · 11
K

Katlego L.

CEO, Drakensberg Holdings

Design11-50 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 12 May 2026

Seeing the whole picture easily

From onboarding our data to using the system every day, we have been amazed at the ease of this program and could not be happier.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

It condenses good data into one spot, it is clean looking and helps a lot with payroll.

Cons

Honestly not much. It does everything I need and they keep improving it.

Was this helpful? · 15
R

Riaan K.

Operations Manager, Umhlanga Group

Food & Beverages11-50 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 12 May 2026

One place for all things business

We use it daily for all the accounting within the company, including payroll. The cost is economical for the amount we use it for.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

It condenses good data into one spot, it is clean looking and helps a lot with payroll.

Cons

Occasionally the platform feels slightly slow to load during peak times.

Was this helpful? · 22