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QuickBooks Online

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The world's most popular small business accounting software

4.2Based on 300 reviews

Verified reviews for QuickBooks Online

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4.2

300 reviews

  • 5 ★
    166
  • 4 ★
    72
  • 3 ★
    31
  • 2 ★
    14
  • 1 ★
    17
Positive 79%Neutral 11%Negative 10%
Write a Review
X

Xolani P.Verified reviewer

Accounting Specialist, Kalahari Pty Ltd

LinkedIn verified
Management Consulting1 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 11 May 2026

Seeing the whole picture easily

It makes it easy to manage business finances in one place, from tracking expenses and income to sending invoices and running reports. Being able to log in from anywhere helps me stay on top of things.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
5.0
Pros

Cloud based accessibility is fantastic because I can manage my books from my desktop, tablet or phone anywhere with internet.

Cons

Some of the more advanced features take a little time to discover.

Was this helpful? · 5
T

Thandeka F.Verified reviewer

Partner, Cape Consulting

LinkedIn verified
Restaurants201-500 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 10 May 2026

Best accounting software for our business

Overall my experience has been excellent. From setup to daily use the platform is intuitive and well designed. It has significantly simplified my bookkeeping, saving time and reducing errors.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

Real time collaboration means multiple users can work in the file at the same time, and the integration ecosystem connects easily with payroll and payment processors.

Cons

Reports could offer a little more customisation without needing to export to a spreadsheet.

Was this helpful? · 9
U

Unathi Z.Verified reviewer

Accountant, Aloe Group

LinkedIn verified
Design201-500 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 10 May 2026

Easy invoicing and reliable reporting

It is quick to add every record to just one app, and you can access records from years ago by date. It helped me a lot during tax season.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
5.0
Pros

The ability to snap receipt photos on the go and then match them to bank transactions is excellent, and the financial records are easy to find.

Cons

Some of the more advanced features take a little time to discover.

Was this helpful? · 22
A

Ashwin K.

Office Manager, Tygerberg Solutions

Law Practice2-10 employeesCanadaUsed: Less than 6 months
5.0
Reviewed on 9 May 2026

Easy invoicing and reliable reporting

It makes it easy to manage business finances in one place, from tracking expenses and income to sending invoices and running reports. Being able to log in from anywhere helps me stay on top of things.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Real time collaboration means multiple users can work in the file at the same time, and the integration ecosystem connects easily with payroll and payment processors.

Cons

The interface changes now and then and it takes a little time to relearn where things are.

Was this helpful? · 13
J

Jared J.

Bookkeeping Firm Owner

Food & Beverages11-50 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 5 May 2026

Reliable and easy to use

We use it daily for all the accounting within the company, including payroll. The cost is economical for the amount we use it for.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The ability to snap receipt photos on the go and then match them to bank transactions is excellent, and the financial records are easy to find.

Cons

It can get a bit pricey over time and some features are only unlocked in higher tiers.

Was this helpful? · 3
T

Tumelo M.Verified reviewer

Director, Northgate Pty Ltd

LinkedIn verified
Wholesale2-10 employeesUnited KingdomUsed: Less than 6 months
1.0
Reviewed on 5 May 2026

Too expensive for what it delivers

I have had issue after issue and nothing gets resolved. Getting a straight answer from support is almost impossible.

Ease of use
1.0
Customer service
1.0
Value for money
1.0
Functionality
2.0
Pros

The convenience of accessing it from anywhere is about the only positive I can point to.

Cons

You cannot get help until you upgrade the upgrade you already upgraded, and every interaction costs more money.

Was this helpful? · 20
B

Bongani Pillay

Office Manager, Bluewater Trading

Financial Services11-50 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 5 May 2026

Reliable and easy to use

Overall my experience has been excellent. From setup to daily use the platform is intuitive and well designed. It has significantly simplified my bookkeeping, saving time and reducing errors.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

Real time collaboration means multiple users can work in the file at the same time, and the integration ecosystem connects easily with payroll and payment processors.

Cons

Honestly not much. It does everything I need and they keep improving it.

Was this helpful? · 7
R

Rethabile T.Verified reviewer

Practice Manager, Aloe & Associates

LinkedIn verified
Non-Profit Organization Management1 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 5 May 2026

QuickBooks Online will always be number one

We use it daily for all the accounting within the company, including payroll. The cost is economical for the amount we use it for.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
5.0
Pros

User friendly and easy to use. The financial and operational reporting is robust and used constantly. Invoicing and receiving payments is simple and QuickBooks matches payments automatically.

Cons

Honestly not much. It does everything I need and they keep improving it.

Was this helpful? · 25
R

Riaan C.

Accounting Specialist, Meridian Services

Financial Services2-10 employeesUnited KingdomUsed: 1-2 years
3.0
Reviewed on 4 May 2026

Simple, reliable but covers only the basics

When first developed it was strong. Lately the added AI in every window slows down the overall performance and speed of the platform.

Ease of use
4.0
Customer service
3.0
Value for money
3.0
Functionality
4.0
Pros

It is adequate financial software for a small entity and can sync bank and credit card accounts.

Cons

The self employed tier is very limited on features and customisation.

Was this helpful? · 7
V

Vusi V.

Owner, Tygerberg & Associates

Accounting51-200 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 4 May 2026

Easy invoicing and reliable reporting

It has been a great experience. Everything I need is there at my fingertips and the reporting saves me so much time.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Real time collaboration means multiple users can work in the file at the same time, and the integration ecosystem connects easily with payroll and payment processors.

Cons

Reports could offer a little more customisation without needing to export to a spreadsheet.

Was this helpful? · 21