QuickBooks Online

Strong reporting. You can generate a Profit and Loss, Balance Sheet and Cash Flow in seconds, which is helpful when preparing for audits.

Honestly not much. It does everything I need and they keep improving it.

It is web based so reports are easy to run and export, and paying bills is user friendly.

It can feel glitchy and slow at times considering the price, and the cost keeps rising each year.

The ability to snap receipt photos on the go and then match them to bank transactions is excellent, and the financial records are easy to find.

Too many prompts when printing. Printing an invoice takes a few more clicks than it should.

The sync with the bank for transactions is useful and it can be accessed from anywhere.

The reports are limited and hard to customise, and support staff often do not know how to help.

It is a widely used product, so third party support is fairly easy to find.

The price keeps rising with no visible benefit and the software feels buggier than it should for the cost.

It keeps all data organised in one place and lets me track income, expenses and payments in real time.

The constant changes to menus and layouts are frustrating. Features move without warning, which disrupts workflows.

It condenses good data into one spot, it is clean looking and helps a lot with payroll.

I wish payroll was included rather than being a separate add on.

Cloud access from anywhere and the ability to share with an accountant are the strongest points.

The self employed tier is very limited on features and customisation.

It is web based so reports are easy to run and export, and paying bills is user friendly.

Too many pop ups and upsell prompts clutter the screen and there is no easy way to switch them off.

Being able to give my accountant access has been great and makes tax time much easier.

There is a learning curve setting up advanced features and reports.