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QuickBooks Online

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The world's most popular small business accounting software

4.2Based on 300 reviews

Verified reviews for QuickBooks Online

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4.2

300 reviews

  • 5 ★
    166
  • 4 ★
    72
  • 3 ★
    31
  • 2 ★
    14
  • 1 ★
    17
Positive 79%Neutral 11%Negative 10%
Write a Review
M

Marius G.Verified reviewer

President, Protea & Associates

LinkedIn verified
Logistics and Supply Chain201-500 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 14 March 2026

The right solution for a mobile business

I love QuickBooks and use it every day for the business. I have tried others over the years and always come back to QuickBooks.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

Automation features like recurring invoices and auto categorisation save a ton of time, and the dashboard gives a clear snapshot of cash flow.

Cons

Occasionally the platform feels slightly slow to load during peak times.

Was this helpful? · 1
R

Ruan van der Merwe

CEO, Sable & Associates

Consumer Services201-500 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 14 March 2026

Great value for the features

From onboarding our data to using the system every day, we have been amazed at the ease of this program and could not be happier.

Ease of use
4.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

It condenses good data into one spot, it is clean looking and helps a lot with payroll.

Cons

The interface changes now and then and it takes a little time to relearn where things are.

Was this helpful? · 18
N

Nadia B.

HR Manager, Silverline Holdings

Alternative Medicine11-50 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 12 March 2026

Great product value for the price

It is a useful tool for managing invoices, expenses, payments and reports and reduces manual paperwork.

Ease of use
4.0
Customer service
3.0
Value for money
3.0
Functionality
4.0
Pros

The financial reporting is consistent over the years, making historical reporting fairly simple.

Cons

The pricing keeps increasing and the add ons make it more expensive as the business grows.

Was this helpful? · 6
W

Willem W.Verified reviewer

President, Zulu Holdings

LinkedIn verified
Real Estate201-500 employeesUnited KingdomUsed: 1-2 years
2.0
Reviewed on 11 March 2026

A step down from desktop

It provides the core accounting functions I need, but recurring connection issues, occasional glitches and poor support create unnecessary work. The platform works, but it feels like paying more every year without meaningful improvements.

Ease of use
2.0
Customer service
1.0
Value for money
2.0
Functionality
2.0
Pros

It is widely accepted by accountants and integrates with many third party platforms, and it offers a solid set of core accounting features.

Cons

The platform feels surprisingly buggy at times considering its market position and price.

Was this helpful? · 22
Z

Zaid Pillay

Managing Director

Information Technology and Services201-500 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 9 March 2026

Runs my firm and most of my clients books

From onboarding our data to using the system every day, we have been amazed at the ease of this program and could not be happier.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Automation features like recurring invoices and auto categorisation save a ton of time, and the dashboard gives a clear snapshot of cash flow.

Cons

The interface changes now and then and it takes a little time to relearn where things are.

Was this helpful? · 26
S

Stefan Fourie

Practice Manager, Marula Services

Law Practice201-500 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 7 March 2026

Time saver during tax season

I love QuickBooks and use it every day for the business. I have tried others over the years and always come back to QuickBooks.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

User friendly and easy to use. The financial and operational reporting is robust and used constantly. Invoicing and receiving payments is simple and QuickBooks matches payments automatically.

Cons

Certain tasks are hidden behind multiple levels of menus, so it helps to know exactly what you are looking for.

Was this helpful? · 14
R

Rebecca N.

Owner, Tygerberg Group

Law Practice201-500 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 5 March 2026

Excellent product for small business

It is quick to add every record to just one app, and you can access records from years ago by date. It helped me a lot during tax season.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Real time collaboration means multiple users can work in the file at the same time, and the integration ecosystem connects easily with payroll and payment processors.

Cons

Reports could offer a little more customisation without needing to export to a spreadsheet.

Was this helpful? · 5
B

Bianca D.

Managing Director, Sable Trading

Restaurants11-50 employeesUnited KingdomUsed: 2+ years
3.0
Reviewed on 4 March 2026

Simple, reliable but covers only the basics

The software is fine for everyday bookkeeping, but customer support is inconsistent and some reports are hard to configure.

Ease of use
3.0
Customer service
3.0
Value for money
2.0
Functionality
2.0
Pros

The ability to import transactions and reconcile accounts is generally a clean process.

Cons

It can feel glitchy and slow at times considering the price, and the cost keeps rising each year.

Was this helpful? · 8
F

Francois V.

CFO, Drakensberg Trading

Medical Practice1 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 2 March 2026

QuickBooks Online will always be number one

It has been a great experience. Everything I need is there at my fingertips and the reporting saves me so much time.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The invoicing feature is professional, customisable and quick to send. Financial reporting is thorough yet easy to understand.

Cons

The interface changes now and then and it takes a little time to relearn where things are.

Was this helpful? · 0
T

Tasneem E.

Bookkeeping Firm Owner

Real Estate201-500 employeesUnited KingdomUsed: 6-12 months
3.0
Reviewed on 28 February 2026

Simple, reliable but covers only the basics

Overall it is a good software for smaller businesses, but the larger the business the more issues we ran into.

Ease of use
3.0
Customer service
2.0
Value for money
3.0
Functionality
3.0
Pros

It is adequate financial software for a small entity and can sync bank and credit card accounts.

Cons

Navigation is messy. There is no one click option for many daily activities, so entering and paying bills is multiple clicks away.

Was this helpful? · 13