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BambooHR

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HR software with heart

4.4Based on 118 reviews

Verified reviews for BambooHR

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4.4

118 reviews

  • 5 ★
    69
  • 4 ★
    34
  • 3 ★
    6
  • 2 ★
    7
  • 1 ★
    2
Positive 87%Neutral 5%Negative 8%
Write a Review
K

Keegan C.

HR Business Partner, Acacia Digital

Financial Services501-1000 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 3 January 2025

Our team actually enjoys using it

We used to keep everything in spreadsheets and folders. Now all our employee records, leave and documents sit in one place and the team can help themselves.

Customer service
5.0
Value for money
4.0
Functionality
4.0
Pros

Leave requests and approvals are simple and everyone can see their own balance at a glance.

Was this helpful? · 9
D

David A.Verified reviewer

HR Administrator, Marula Trading

LinkedIn verified
Computer Software1 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 3 January 2025

Tidy and reliable

We have been on it about a year and it runs well. The price is the only thing that makes me pause.

Ease of use
4.0
Value for money
4.0
Functionality
5.0
Pros

Onboarding new people is far smoother than it used to be.

Cons

A few features assume a US setup and are not that useful to us.

Was this helpful? · 23
C

Charlene B.

People Operations Lead, Summit Labs

Legal Services201-500 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 2 January 2025

Tidy and reliable

Overall a really good system. The staff side is lovely to use, I just wish the reporting went a bit deeper.

Ease of use
5.0
Customer service
4.0
Value for money
3.0
Functionality
5.0
Pros

Onboarding new people is far smoother than it used to be.

Cons

It is not cheap and some bits are paid add ons.

Was this helpful? · 12
R

Rebecca NkosiVerified reviewer

People Operations Lead

LinkedIn verified
Consumer Services51-200 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 15 December 2024

Our team actually enjoys using it

The time off side alone was worth it. No more long email chains just to approve a day of leave.

Ease of use
5.0
Pros

It is easy on the eye and easy to learn, which really matters when you roll it out to people who are not techy.

Cons

Nothing major. It does what we need day to day.

Was this helpful? · 13
K

Katlego M.Verified reviewer

Operations Manager, Baobab Labs

LinkedIn verified
Computer Software501-1000 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 27 November 2024

Best HR system we have used

We used to keep everything in spreadsheets and folders. Now all our employee records, leave and documents sit in one place and the team can help themselves.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

Leave requests and approvals are simple and everyone can see their own balance at a glance.

Cons

It sits at the pricier end and a few features are add ons on top.

Was this helpful? · 14
J

Johan K.Verified reviewer

Office Manager, Karoo Pty Ltd

LinkedIn verified
Retail2-10 employeesUnited KingdomUsed: 2+ years
2.0
Reviewed on 21 September 2024

Not the right fit for a small SA team

It looks great but we are paying a premium for features that do not suit a UK business.

Ease of use
2.0
Customer service
2.0
Value for money
2.0
Functionality
1.0
Pros

Leave and records are handled fine.

Cons

Pricing is steep for a small team.

Was this helpful? · 5
B

Bianca C.

Office Manager, Silverline Group

Education Management201-500 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 23 August 2024

Took the paperwork away

Rolled it out to about 60 staff and the feedback has been great. People find it easy and I get my time back.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
4.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

A couple of the settings are tucked away and I had to ask support where to find them.

Was this helpful? · 8
A

Ahmed H.

Head of People, Northgate Services

Computer Software1 employeesUnited KingdomUsed: 1-2 years
3.0
Reviewed on 16 August 2024

Okay HR tool

Works fine for records and leave. The reporting and some features feel limited for the price.

Ease of use
3.0
Customer service
4.0
Value for money
3.0
Functionality
2.0
Pros

Staff self service and leave tracking are the parts we actually use and they work well.

Cons

Several features are clearly built for the US market.

Was this helpful? · 23
K

Kabelo Z.

Managing Director, Karoo Group

Education Management201-500 employeesCanadaUsed: 6-12 months
5.0
Reviewed on 22 July 2024

Staff love the self service

It just feels friendly to use. Even the staff who normally hate software got the hang of it in a day.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Support has been quick and genuinely helpful the couple of times I needed them.

Cons

Payroll is not really built for the United Kingdom so we run that side separately.

Was this helpful? · 4
N

Nomvula L.

HR Manager, Riverside Labs

Non-Profit Organization Management11-50 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 5 July 2024

Onboarding is a breeze now

The time off side alone was worth it. No more long email chains just to approve a day of leave.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Having every record, contract and review in one place has been a huge tidy up for us.

Cons

Payroll is not really built for the United Kingdom so we run that side separately.

Was this helpful? · 23