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BambooHR

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HR software with heart

Verified reviews for BambooHR

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4.4

118 reviews

  • 5
    69
  • 4
    34
  • 3
    6
  • 2
    7
  • 1
    2
Positive 87%Neutral 5%Negative 8%
Write a Review
D

David B.Verified reviewer

HR Business Partner

LinkedIn verified
Information Technology and Services51-200 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 11 April 2026

Clean and easy to use

The time off side alone was worth it. No more long email chains just to approve a day of leave.

Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

None really, we are very happy with it.

Was this helpful? · 29
V

Vanessa R.

HR Administrator, Marula Group

Health, Wellness and Fitness201-500 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 11 April 2026

Happy overall

Overall a really good system. The staff side is lovely to use, I just wish the reporting went a bit deeper.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
5.0
Pros

The employee self service takes a load of little requests off my plate.

Cons

It is not cheap and some bits are paid add ons.

Was this helpful? · 20
Y

Yusuf R.

Operations Manager, Cape Digital

Information Technology and Services51-200 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 10 April 2026

Worth it despite the price

Overall a really good system. The staff side is lovely to use, I just wish the reporting went a bit deeper.

Customer service
5.0
Value for money
5.0
Pros

Onboarding new people is far smoother than it used to be.

Cons

Reporting is a little thin if you want to dig into the numbers.

Was this helpful? · 16
I

Ilse T.Verified reviewer

People Operations Lead, Anchor Services

LinkedIn verified
Information Technology and Services11-50 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 9 April 2026

Recommend for small to mid teams

It covers the core HR admin nicely. A few features are more built for the US than for us here.

Customer service
3.0
Value for money
3.0
Functionality
4.0
Pros

It is genuinely easy for non technical staff to pick up.

Cons

The occasional setting is hard to find without asking.

Was this helpful? · 9
C

Charlene G.Verified reviewer

HR Business Partner, Baobab Digital

LinkedIn verified
Financial Services51-200 employeesIrelandUsed: Less than 6 months
4.0
Reviewed on 9 April 2026

Worth it despite the price

Overall a really good system. The staff side is lovely to use, I just wish the reporting went a bit deeper.

Ease of use
4.0
Customer service
4.0
Value for money
3.0
Functionality
5.0
Pros

It is genuinely easy for non technical staff to pick up.

Cons

Reporting is a little thin if you want to dig into the numbers.

Was this helpful? · 12
G

Grant V.Verified reviewer

Office Manager, Karoo Digital

LinkedIn verified
Education Management51-200 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 26 March 2026

Staff love the self service

We used to keep everything in spreadsheets and folders. Now all our employee records, leave and documents sit in one place and the team can help themselves.

Ease of use
5.0
Value for money
4.0
Functionality
5.0
Pros

The onboarding workflows save me hours. New starters get their paperwork and welcome emails without me chasing anything.

Cons

None really.

Was this helpful? · 23
F

Fatima N.Verified reviewer

Founder, Summit Digital

LinkedIn verified
Education Management201-500 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 26 March 2026

Staff love the self service

Onboarding a new starter used to eat a whole day of admin. Now most of it runs itself before they even walk in.

Customer service
5.0
Value for money
5.0
Pros

Support has been quick and genuinely helpful the couple of times I needed them.

Cons

It sits at the pricier end and a few features are add ons on top.

Was this helpful? · 16
I

Ilse C.

Operations Manager, Aloe Services

Non-Profit Organization Management501-1000 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 25 March 2026

Onboarding is a breeze now

We used to keep everything in spreadsheets and folders. Now all our employee records, leave and documents sit in one place and the team can help themselves.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

Support has been quick and genuinely helpful the couple of times I needed them.

Cons

The reporting covers the basics but I sometimes want to slice the data in ways it will not let me.

Was this helpful? · 28
L

Lindiwe E.

Office Manager, Marula Labs

Marketing and Advertising201-500 employeesIrelandUsed: Less than 6 months
4.0
Reviewed on 24 March 2026

Happy overall

It covers the core HR admin nicely. A few features are more built for the US than for us here.

Ease of use
3.0
Value for money
4.0
Functionality
3.0
Pros

The employee self service takes a load of little requests off my plate.

Cons

Reporting is a little thin if you want to dig into the numbers.

Was this helpful? · 18
P

Priya NkosiVerified reviewer

HR Business Partner

LinkedIn verified
Legal Services11-50 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 24 March 2026

Good HR system with a couple of gaps

We have been on it about a year and it runs well. The price is the only thing that makes me pause.

Ease of use
5.0
Customer service
4.0
Functionality
5.0
Pros

It is genuinely easy for non technical staff to pick up.

Cons

The occasional setting is hard to find without asking.

Was this helpful? · 12