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QuickBooks Time

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Time tracking and scheduling that flows straight into payroll, formerly TSheets

4.3Based on 115 reviews

Verified reviews for QuickBooks Time

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4.3

115 reviews

  • 5 ★
    63
  • 4 ★
    35
  • 3 ★
    10
  • 2 ★
    4
  • 1 ★
    3
Positive 85%Neutral 9%Negative 6%
Write a Review
J

Jason Whitlock

Restaurant Owner, The Copper Table

Hospitality11-50 employeesUnited StatesUsed: 1-2 years
4.0
Reviewed on 5 February 2026

Scheduling and time tracking together for a busy kitchen

Running a restaurant means shifts, swaps and a team that clocks in and out constantly. Having the schedule and the time clock in one app, with hours flowing to payroll, has made the whole thing far smoother than the punch clock and spreadsheet we used before.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Schedule and time clock in one place. Staff swap shifts in the app. Kiosk mode on a tablet at the pass. Hours to payroll without re entry.

Cons

Per user cost with a big rotating team of part timers. Some features are Elite only. Kiosk needs a dedicated device set up.

Was this helpful? · 10
T

Travis H.

Finance Manager, Cedar Inc

Retail51-200 employeesUnited StatesUsed: 1-2 years
4.0
Reviewed on 5 February 2026

Four stars, mostly on Elite pricing

It replaced paper and guesswork with accurate, approved hours that flow to payroll. Elite is needed for project tracking, but even Premium solved our biggest problem.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
3.0
Pros

Hours flow cleanly into payroll.

Cons

Geofencing is Elite only.

Was this helpful? · 21
B

Brian JankowskiVerified reviewer

Field Manager, Northgate Group

LinkedIn verified
Utilities2-10 employeesCanadaUsed: 2+ years
5.0
Reviewed on 5 February 2026

Geofencing solved our forgotten clock ins

Tracking labour against each job with project time tracking has given us accurate cost data we never had, and it has genuinely improved how we bid because we know what jobs actually cost in hours.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

GPS confirms hours at the job site and ended disputes.

Cons

Elite tier needed for the best features.

Was this helpful? · 27
R

Rachel W.Verified reviewer

Field Manager

LinkedIn verified
Cleaning2-10 employeesUnited StatesUsed: 1-2 years
5.0
Reviewed on 27 January 2026

Geofencing solved our forgotten clock ins

We have staff at dozens of sites and forgotten clock ins were a constant headache, but geofencing reminds them to clock in when they arrive and out when they leave, and it has almost entirely fixed the problem.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

GPS shows me who is where in real time.

Cons

Occasional app hiccup a restart fixes.

Was this helpful? · 24
D

Diego K.

Office Manager, Meridian Inc

Hospitality11-50 employeesUnited StatesUsed: 2+ years
5.0
Reviewed on 24 January 2026

Field team tracked from anywhere

Running a business with shifts and swaps means having the schedule and the time clock in one app, with hours flowing to payroll, which has made the whole thing far smoother than our old punch clock and spreadsheet.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Job and project costing shows real labour per job.

Cons

Some pricing changes since the TSheets days.

Was this helpful? · 13
S

Sarah S.Verified reviewer

Operations Manager

LinkedIn verified
Manufacturing11-50 employeesUnited StatesUsed: 1-2 years
5.0
Reviewed on 21 January 2026

Project costing transformed our bidding

Running a business with shifts and swaps means having the schedule and the time clock in one app, with hours flowing to payroll, which has made the whole thing far smoother than our old punch clock and spreadsheet.

Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Time flows to customer invoices as well as payroll.

Cons

Some pricing changes since the TSheets days.

Was this helpful? · 27
M

Malik R.

Finance Manager, Brightwater Services

Transportation51-200 employeesUnited StatesUsed: 2+ years
5.0
Reviewed on 20 January 2026

Clock in at each site, it just works

Tracking labour against each job with project time tracking has given us accurate cost data we never had, and it has genuinely improved how we bid because we know what jobs actually cost in hours.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Scheduling and time tracking live in one place.

Cons

Occasional app hiccup a restart fixes.

Was this helpful? · 26
K

Kevin Ashworth

Operations Director, Ashworth Security Services

Security & Investigations51-200 employeesUnited StatesUsed: 1-2 years
3.0
Reviewed on 19 January 2026

Great tracking, but the per user cost bites at scale

The time tracking and GPS are genuinely excellent for a security business with guards at many sites, but with a couple of hundred staff the per user pricing adds up to a serious monthly figure, and getting the features we wanted meant the Elite tier, which pushed it higher still.

Ease of use
4.0
Customer service
3.0
Value for money
3.0
Functionality
4.0
Pros

Excellent tracking and GPS for a distributed guard force. Geofencing for site clock ins. Reliable app. Flows to payroll.

Cons

Per user cost is a large monthly figure at our scale. Elite tier needed for key features. Support was slow on a couple of occasions.

Was this helpful? · 19

Intuit Response— responded on 26 January 2026

Thank you Kevin. For a larger workforce our team can review the tier and pricing to make sure it matches what you actually use, and we are sorry the support fell short a couple of times. QuickBooks Time Customer Care

L

Lauren Maddox

General Manager, Cascade Services

Health, Wellness and Fitness11-50 employeesUnited StatesUsed: 2+ years
4.0
Reviewed on 19 January 2026

Solid for field service

Having the schedule and the time clock in one place, flowing to payroll, has made running a shift based team far smoother. Some features need the Elite tier, which pushes the cost up.

Ease of use
4.0
Customer service
4.0
Value for money
3.0
Functionality
5.0
Pros

Reliable day to day.

Cons

None beyond the per user cost.

Was this helpful? · 23
J

Jason H.

Operations Director, Beacon Services

Health, Wellness and Fitness51-200 employeesUnited StatesUsed: 1-2 years
3.0
Reviewed on 16 January 2026

A qualified recommendation

It works, and the QuickBooks integration is good, but the pricing changes since TSheets and the per user model make me review the value each year rather than taking it for granted.

Ease of use
3.0
Customer service
3.0
Value for money
2.0
Functionality
4.0
Pros

Excellent tracking and GPS for a distributed team.

Cons

Focused only on time and scheduling.

Was this helpful? · 17