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QuickBooks Payroll

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Full service payroll that runs alongside QuickBooks with automatic tax filing and same day deposits

4.2Based on 110 reviews

Verified reviews for QuickBooks Payroll

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4.2

110 reviews

  • 5 ★
    56
  • 4 ★
    31
  • 3 ★
    15
  • 2 ★
    7
  • 1 ★
    1
Positive 79%Neutral 14%Negative 7%
Write a Review
K

Kayla D.

HR and Finance Lead

Manufacturing51-200 employeesUnited StatesUsed: 2+ years
3.0
Reviewed on 10 January 2026

Fine for standard payroll

The automated taxes and integration are genuinely good, but the value equation gets harder as you add people and realise the features you want need the top tier.

Ease of use
2.0
Customer service
3.0
Value for money
3.0
Functionality
3.0
Pros

Integrates cleanly with the books.

Cons

Per employee pricing feels built for bigger teams.

Was this helpful? · 12
D

Derek IversonVerified reviewer

General Manager, Castellano Group

LinkedIn verified
Construction2-10 employeesUnited StatesUsed: 2+ years
4.0
Reviewed on 6 January 2026

Effortless if you are on QuickBooks

Handles both our employees and contractors with year end forms automatically, which simplified January considerably. Very US centric, which suits us but is worth knowing.

Ease of use
3.0
Customer service
4.0
Value for money
3.0
Functionality
4.0
Pros

Good for a QuickBooks based business.

Cons

None beyond the cost, honestly.

Was this helpful? · 8
I

Ingrid M.

HR Manager, Ridgeway Group

Professional Services11-50 employeesUnited StatesUsed: 6-12 months
2.0
Reviewed on 6 January 2026

Good engine, poor value for us

It is a capable product but clearly priced with bigger teams in mind, and for a small seasonal crew the per employee cost and gated features made the value hard to justify.

Ease of use
3.0
Customer service
1.0
Value for money
2.0
Pros

Pay runs are simple enough.

Cons

Total cost too high for a small crew.

Was this helpful? · 9
E

Eric N.

Business Owner

Manufacturing2-10 employeesUnited StatesUsed: 1-2 years
5.0
Reviewed on 4 January 2026

Time tracking straight into pay

We were already on QuickBooks so adding payroll was obvious, and it has been, one login, one system, and every pay run posts to the books automatically with no double entry ever.

Ease of use
5.0
Value for money
5.0
Pros

The Elite HR advisor is a genuinely helpful person.

Cons

Per employee pricing is noticeable at scale.

Was this helpful? · 23
T

Travis A.

Payroll Administrator, Northgate

Marketing & Advertising2-10 employeesUnited StatesUsed: 1-2 years
4.0
Reviewed on 16 December 2025

Four stars, mostly on price

We manage payroll for several clients on it and it is dependable, the automated taxes save hours and everything ties to each client file cleanly. Switching between accounts could be smoother.

Functionality
4.0
Pros

Direct deposit is reliable.

Cons

Support quality is inconsistent.

Was this helpful? · 25
P

Patricia Nguyen

Bookkeeper, Nguyen Bookkeeping

Accounting2-10 employeesUnited StatesUsed: 2+ years
4.0
Reviewed on 15 December 2025

I run it for several clients and it is dependable

As a bookkeeper I manage payroll for a number of small business clients, and QuickBooks Payroll alongside their QuickBooks books is my default. The automated taxes mean I am not manually calculating filings, and everything ties to the accounts cleanly.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Automated tax filing saves me hours across clients. Ties into each client QuickBooks file cleanly. Reliable pay runs. Clients like the self service portal for their staff.

Cons

Switching between client accounts could be smoother. Support waits vary. Per employee pricing means I have to price it into my client fees carefully.

Was this helpful? · 14
J

Joshua Ashford

Owner

Non-Profit Organization Management11-50 employeesUnited StatesUsed: 1-2 years
4.0
Reviewed on 14 December 2025

Automated taxes are a relief

The automated filing and direct deposit work well, and having it in the same system as the accounts is the real win. The cost climbs as the team grows, which is worth planning for.

Ease of use
4.0
Customer service
4.0
Functionality
4.0
Pros

Good for a QuickBooks based business.

Cons

Best features sit on higher tiers.

Was this helpful? · 3
S

Samantha J.Verified reviewer

Director, Crestview LLC

LinkedIn verified
Legal Services2-10 employeesUnited StatesUsed: 1-2 years
4.0
Reviewed on 13 December 2025

Peace of mind on filings

Handles both our employees and contractors with year end forms automatically, which simplified January considerably. Very US centric, which suits us but is worth knowing.

Ease of use
4.0
Functionality
4.0
Pros

Penalty protection is reassuring.

Cons

Cost climbs noticeably at scale.

Was this helpful? · 17
R

Robert L.

HR and Finance Lead, Castellano Group

Hospitality51-200 employeesUnited StatesUsed: 1-2 years
5.0
Reviewed on 22 November 2025

Payroll sorted in minutes

I used to lie awake worrying about payroll tax deadlines, and now it files and pays them automatically, and because it runs inside QuickBooks the whole thing posts to my books without me touching it.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

One login and one system with the accounting.

Cons

Some best features sit on the higher tiers.

Was this helpful? · 16
S

Sandra Whitfield

Office Manager, Whitfield Legal Services

Legal Services11-50 employeesUnited StatesUsed: 2+ years
4.0
Reviewed on 19 November 2025

Effortless if you are already on QuickBooks

We were already running QuickBooks for the firm, so adding payroll was the obvious move, and it has been. One login, one system, and payroll posts to the books automatically. The only real frustration has been support when something out of the ordinary comes up.

Ease of use
5.0
Customer service
3.0
Value for money
4.0
Functionality
4.0
Pros

The integration is the whole point and it delivers, no double entry ever. Genuinely easy to run a pay run. Employee self service saves me answering pay stub requests.

Cons

Support quality is inconsistent, fine for routine things and frustrating for anything unusual. The per employee cost grows with the team. Very US focused, which is fine for us but worth knowing.

Was this helpful? · 15