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QuickBooks Payroll

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Full service payroll that runs alongside QuickBooks with automatic tax filing and same day deposits

Verified reviews for QuickBooks Payroll

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4.2

110 reviews

  • 5
    56
  • 4
    31
  • 3
    15
  • 2
    7
  • 1
    1
Positive 79%Neutral 14%Negative 7%
Write a Review
T

Thomas Bellamy

Controller, Cornerstone Studio

Hospitality51-200 employeesUnited StatesUsed: 2+ years
5.0
Reviewed on 3 February 2026

The HR advisor earned its keep

Between early starts and a rotating team, payroll used to be a Sunday night job I dreaded, and now it takes minutes while the taxes handle themselves in the background.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

Quick pay runs that free up time.

Cons

Honestly little else for our needs.

Was this helpful? · 3
D

David M.

Operations Manager, Ashford LLC

Manufacturing11-50 employeesUnited StatesUsed: 1-2 years
5.0
Reviewed on 1 February 2026

The HR advisor earned its keep

Having time tracking flow straight into payroll with same day deposit has made pay day genuinely effortless, hours tracked, wages calculated, taxes filed, money out same day, all in one place.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

One login and one system with the accounting.

Cons

Very US focused, not a global payroll.

Was this helpful? · 7
R

Robert Ellery

Owner, Ellery Landscaping

Landscaping11-50 employeesUnited StatesUsed: 6-12 months
3.0
Reviewed on 27 January 2026

Good payroll let down by a poor support experience

The payroll itself works well and the automated taxes are a relief, but when I had a genuinely tricky multi state situation with a crew working across the line, getting proper help was frustrating and took far too long to resolve.

Ease of use
4.0
Customer service
2.0
Value for money
3.0
Functionality
4.0
Pros

Automated taxes and filing work well for standard situations. Integrates cleanly with my books. Direct deposit is reliable. Easy to run week to week.

Cons

Support struggled badly with my multi state question and it took weeks. Per employee cost adds up for a seasonal crew. The best features are on higher tiers.

Was this helpful? · 17

Intuit Response— responded on 3 February 2026

Hello Robert, we are sorry the multi state support fell short, those situations should be handled better and we have passed your experience to the team. Please reach out if it recurs. QuickBooks Payroll Customer Care

J

Joshua Braddock

Co-founder, Brightpath LLC

Landscaping11-50 employeesUnited StatesUsed: 6-12 months
5.0
Reviewed on 25 January 2026

Peace of mind on the taxes

We pay a mix of employees and contractors and having both handled here, with the year end forms generated automatically, has been a genuine simplification and I stopped dreading January.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
5.0
Pros

The Elite HR advisor is a genuinely helpful person.

Cons

Per employee pricing is noticeable at scale.

Was this helpful? · 3
R

Rajesh S.

Accounting Manager

Automotive2-10 employeesUnited StatesUsed: 2+ years
5.0
Reviewed on 25 January 2026

Closest thing to a payroll department we can afford

Between early starts and a rotating team, payroll used to be a Sunday night job I dreaded, and now it takes minutes while the taxes handle themselves in the background.

Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Time tracking flows straight into pay.

Cons

HR tools are useful but fairly basic.

Was this helpful? · 18
J

Jessica W.

Managing Partner, Ashford Studio

Real Estate51-200 employeesUnited StatesUsed: 2+ years
5.0
Reviewed on 24 January 2026

Same day money out, same day

Having time tracking flow straight into payroll with same day deposit has made pay day genuinely effortless, hours tracked, wages calculated, taxes filed, money out same day, all in one place.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Rock solid reliability, never a missed filing.

Cons

Occasionally an update changes something.

Was this helpful? · 2
J

Justin W.

HR Manager, Ridgeway Studio

Management Consulting11-50 employeesUnited StatesUsed: 2+ years
5.0
Reviewed on 24 January 2026

Same day deposit is brilliant

Having time tracking flow straight into payroll with same day deposit has made pay day genuinely effortless, hours tracked, wages calculated, taxes filed, money out same day, all in one place.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

The Elite HR advisor is a genuinely helpful person.

Cons

HR tools are useful but fairly basic.

Was this helpful? · 12
M

Maria W.Verified reviewer

Practice Manager, Beacon Studio

LinkedIn verified
Health, Wellness and Fitness2-10 employeesUnited StatesUsed: 2+ years
5.0
Reviewed on 23 January 2026

The integration is the whole point

Between early starts and a rotating team, payroll used to be a Sunday night job I dreaded, and now it takes minutes while the taxes handle themselves in the background.

Ease of use
5.0
Value for money
5.0
Functionality
5.0
Pros

Rock solid reliability, never a missed filing.

Cons

Some best features sit on the higher tiers.

Was this helpful? · 23
T

Tyler S.Verified reviewer

General Manager, Lakeshore Solutions

LinkedIn verified
Manufacturing51-200 employeesUnited StatesUsed: 6-12 months
4.0
Reviewed on 21 January 2026

Great integration, watch the cost

It handles our larger team and multi state filing well. The per head cost at our size is real money, and the features we want sit on the top tier, but the reliability justifies it.

Customer service
3.0
Value for money
4.0
Functionality
5.0
Pros

Simple to run once set up.

Cons

Support quality is inconsistent.

Was this helpful? · 6
S

Sean G.

Owner, Lakeshore Services

Hospitality2-10 employeesUnited StatesUsed: 2+ years
3.0
Reviewed on 11 January 2026

Solid engine, patchy help

The automated taxes and integration are genuinely good, but the value equation gets harder as you add people and realise the features you want need the top tier.

Customer service
3.0
Value for money
3.0
Functionality
3.0
Pros

Direct deposit is reliable.

Cons

Best features gated behind higher tiers.

Was this helpful? · 16