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SimplePay

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Painless online payroll for the United Kingdom

4.4Based on 97 reviews

Verified reviews for SimplePay

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4.4

97 reviews

  • 5 ★
    54
  • 4 ★
    30
  • 3 ★
    10
  • 2 ★
    1
  • 1 ★
    2
Positive 87%Neutral 10%Negative 3%
Write a Review
M

Michelle S.Verified reviewer

Payroll Administrator, Cape Group

LinkedIn verified
Consumer Services51-200 employeesUnited KingdomUsed: Less than 6 months
1.0
Reviewed on 24 January 2026

Left after a few months

It just did not have what our business needed and we spent more time working around it than using it. Moved on.

Ease of use
2.0
Customer service
1.0
Value for money
1.0
Functionality
1.0
Pros

It is inexpensive, which was the only reason we tried it.

Cons

The features simply were not enough for a business like ours.

Was this helpful? · 10
O

Owethu Z.

Bookkeeper, Kalahari Holdings

Health, Wellness and Fitness201-500 employeesAustraliaUsed: 6-12 months
5.0
Reviewed on 23 January 2026

Makes payroll painless

Payroll used to fill me with dread. Now it is a fifteen minute job and I am done.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Great value. For a small business the pricing is honestly a pleasant surprise.

Cons

Honestly I am struggling to think of one. It does what I need.

Was this helpful? · 30
K

Katlego R.

HR Manager, Sable Services

Food & Beverages501-1000 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 18 January 2026

Solid little payroll system

Been on it a year and it has been smooth. Support is good and the price is fair, a couple of features I would still like to see.

Ease of use
4.0
Customer service
4.0
Pros

The support is helpful and responds fast when I get stuck.

Cons

A few more customisation options on payslips would be welcome.

Was this helpful? · 32
D

Dumisani Naidoo

HR Manager, Cape Group

Construction11-50 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 17 January 2026

Good for what it is

Been on it a year and it has been smooth. Support is good and the price is fair, a couple of features I would still like to see.

Customer service
4.0
Value for money
3.0
Functionality
4.0
Pros

Automatic payslips and self service take a load off my plate.

Cons

It is deliberately simple so bigger companies might outgrow it.

Was this helpful? · 21
D

Dineo Z.Verified reviewer

HR Business Partner, Baobab Holdings

LinkedIn verified
Transportation/Trucking/Railroad1 employeesUnited KingdomUsed: 6-12 months
3.0
Reviewed on 14 January 2026

Middle of the road

Fine for a very small business. We started outgrowing it once we passed a certain size.

Ease of use
4.0
Value for money
3.0
Functionality
2.0
Pros

It is cheap and it does the core payroll job without fuss.

Cons

The feature set is quite limited compared to bigger systems.

Was this helpful? · 24
C

Chantelle C.

Admin Manager

Information Technology and Services501-1000 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 9 January 2026

Best value payroll in SA

Everything you need for SA payroll without paying for a load of features you will never touch.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Setup was quick and I did not need anyone to hold my hand through it.

Cons

Nothing so far.

Was this helpful? · 28
S

Sarah C.Verified reviewer

HR Business Partner, Sandton Logistics

LinkedIn verified
Retail1 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 8 January 2026

Does the job nicely

Been on it a year and it has been smooth. Support is good and the price is fair, a couple of features I would still like to see.

Ease of use
5.0
Customer service
5.0
Pros

The support is helpful and responds fast when I get stuck.

Cons

No mobile app yet, which would be handy.

Was this helpful? · 30
A

Ashwin N.

Director, Vaal Logistics

Wholesale1 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 5 January 2026

Support goes above and beyond

The support is what wins it for me. I email a question and get a proper answer back the same day, usually within an hour.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The HMRC and RTI side is handled properly so I am not stressing about compliance.

Cons

Reporting is basic, but for my size business it is more than enough.

Was this helpful? · 34
T

Tasneem S.Verified reviewer

People Manager, Anchor Group

LinkedIn verified
Information Technology and Services1 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 15 December 2025

Straightforward and affordable

For the price it is unbeatable. Payslips email out on their own, the HMRC side is handled and I barely have to think about it.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Pros

Leave tracking is built in and easy to follow. No more spreadsheets.

Cons

It is built for small business so if you wanted heavy HR features you would look elsewhere, but that is not what I need.

Was this helpful? · 11
N

Naledi Jacobs

Financial Controller, Protea Trading

Automotive1 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 14 December 2025

Payroll sorted in minutes

We are only 12 people so I did not want anything heavy. This is exactly right, does the job without the bloat.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

It is genuinely simple to use. I am not a payroll person and I had our staff loaded and paid on day one.

Cons

It is built for small business so if you wanted heavy HR features you would look elsewhere, but that is not what I need.

Was this helpful? · 17