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SimplePay

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Painless online payroll for the United Kingdom

4.4Based on 97 reviews

Verified reviews for SimplePay

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4.4

97 reviews

  • 5 ★
    54
  • 4 ★
    30
  • 3 ★
    10
  • 2 ★
    1
  • 1 ★
    2
Positive 87%Neutral 10%Negative 3%
Write a Review
M

Marius W.

HR Manager, Baobab Group

Restaurants11-50 employeesIrelandUsed: 2+ years
5.0
Reviewed on 27 June 2026

Straightforward and affordable

Payroll used to fill me with dread. Now it is a fifteen minute job and I am done.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Payslips go out by email automatically and the employee self service means staff sort their own leave and documents.

Cons

It is built for small business so if you wanted heavy HR features you would look elsewhere, but that is not what I need.

Was this helpful? · 4
S

Sarah T.

Bookkeeper, Drakensberg Pty Ltd

Construction2-10 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 27 June 2026

Wish I found it sooner

The support is what wins it for me. I email a question and get a proper answer back the same day, usually within an hour.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
4.0
Pros

Leave tracking is built in and easy to follow. No more spreadsheets.

Cons

Honestly I am struggling to think of one. It does what I need.

Was this helpful? · 1
W

Wesley N.

CFO, Baobab Trading

Financial Services1 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 26 June 2026

Straightforward and affordable

Payroll used to fill me with dread. Now it is a fifteen minute job and I am done.

Value for money
4.0
Functionality
5.0
Pros

The HMRC and RTI side is handled properly so I am not stressing about compliance.

Cons

A phone app would be a nice extra one day.

Was this helpful? · 20
K

Kabelo S.

Owner

Hospitality11-50 employeesUnited StatesUsed: Less than 6 months
4.0
Reviewed on 22 June 2026

Good for what it is

Very happy with it overall. Easy to use and cheap for a small business, I just wish the reporting was a bit richer.

Ease of use
4.0
Customer service
4.0
Pros

Really good value for a small business budget.

Cons

A few more customisation options on payslips would be welcome.

Was this helpful? · 27
Z

Zaid F.

HR Manager, Protea Group

Facilities Services1 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 17 June 2026

Best value payroll in SA

We are only 12 people so I did not want anything heavy. This is exactly right, does the job without the bloat.

Customer service
5.0
Value for money
4.0
Functionality
4.0
Pros

Setup was quick and I did not need anyone to hold my hand through it.

Cons

It is built for small business so if you wanted heavy HR features you would look elsewhere, but that is not what I need.

Was this helpful? · 14
X

Xolani A.

Financial Controller, Northgate Holdings

Mining & Metals11-50 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 9 June 2026

Brilliant support

For the price it is unbeatable. Payslips email out on their own, the HMRC side is handled and I barely have to think about it.

Ease of use
5.0
Value for money
5.0
Functionality
5.0
Pros

Setup was quick and I did not need anyone to hold my hand through it.

Cons

Nothing really. Even the small niggles get fixed when I mention them.

Was this helpful? · 13
C

Chantelle J.

Director, Riverside Pty Ltd

Legal Services51-200 employeesIrelandUsed: Less than 6 months
3.0
Reviewed on 8 June 2026

Fine for the basics

Fine for a very small business. We started outgrowing it once we passed a certain size.

Ease of use
3.0
Customer service
3.0
Value for money
3.0
Functionality
2.0
Pros

It is cheap and it does the core payroll job without fuss.

Cons

We outgrew it as the team got bigger.

Was this helpful? · 14
T

Thandeka E.

Financial Controller, Aloe Pty Ltd

Legal Services2-10 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 8 June 2026

Does the job nicely

It covers our small payroll well. Not fancy but reliable and that suits me fine.

Ease of use
4.0
Customer service
5.0
Functionality
4.0
Pros

Handles the HMRC submissions without any drama.

Cons

No mobile app yet, which would be handy.

Was this helpful? · 2
T

Thandeka W.

Payroll Administrator

Legal Services1 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 7 June 2026

Wish I found it sooner

The support is what wins it for me. I email a question and get a proper answer back the same day, usually within an hour.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The help articles are so clear that I usually sort things out myself in a minute.

Cons

Nothing really. Even the small niggles get fixed when I mention them.

Was this helpful? · 32
C

Chantelle K.

Payroll Manager

Accounting1 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 6 June 2026

Perfect for small business

I run a small business and needed payroll that would not take a whole course to learn. SimplePay was up and running the same afternoon and I have never looked back.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

Payslips go out by email automatically and the employee self service means staff sort their own leave and documents.

Cons

A phone app would be a nice extra one day.

Was this helpful? · 16