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Sage Payroll

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HMRC recognised cloud payroll with built in HR tools and Sage Copilot, from £12 a month

4.4Based on 22 reviews

Verified reviews for Sage Payroll

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4.4

22 reviews

  • 5 ★
    13
  • 4 ★
    6
  • 3 ★
    2
  • 2 ★
    1
  • 1 ★
    0
Positive 86%Neutral 9%Negative 5%
Write a Review
C

Colin Marchbank

Treasurer, Dunelm Rowing Club

Sports2-10 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 5 October 2025

Volunteer treasurer, three employees, zero payroll knowledge

The club employs a coach and two part time staff. I inherited payroll with the treasurer role and this software has made it a non event in my month.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
4.0
Pros

It tells me what to do and in what order. Phone support has twice talked me through things patiently, once about a new starter checklist, once about a tax code notice. Auto enrolment letters generated for us.

Cons

Some of the HR features are wasted on three employees but you cannot buy the payroll without them. Would take a leaner cheaper tier.

Was this helpful? · 8
B

Barry Huckerby

Owner, Huckerby Coach Hire

Transportation11-50 employeesUnited KingdomUsed: 6-12 months
2.0
Reviewed on 28 September 2025

Struggled with our drivers variable hours

Might be the right tool for salaried staff but our drivers do different hours every single week and getting those in is more manual than the sales pitch suggested. Timesheets helped a bit but the drivers will not use the app consistently.

Ease of use
2.0
Customer service
2.0
Value for money
3.0
Functionality
3.0
Pros

When the hours are in, the calculations are correct. HMRC side is reliable.

Cons

Entering variable hours for twenty drivers weekly is tedious. Import template is strict and rejects files for formatting quibbles. Support twice suggested things I had already told them I tried. Considering whether a driver focused system suits us better.

Was this helpful? · 22

Sage Response— responded on 6 October 2025

Hello Barry, thank you for the honest feedback. Our team would like to look at your timesheet import setup, there are formats that handle variable weekly hours with less manual work. Please get in touch. Sage UK Customer Care