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PaySpace

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Cloud payroll & HR built for Africa

3.8Based on 135 reviews

Verified reviews for PaySpace

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3.8

135 reviews

  • 5 ★
    57
  • 4 ★
    31
  • 3 ★
    22
  • 2 ★
    17
  • 1 ★
    8
Positive 65%Neutral 16%Negative 19%
Write a Review
C

Carla KhumaloVerified reviewer

Practice Manager

LinkedIn verified
Mining & Metals2-10 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 5 February 2026

Best decision we made for payroll

Its cloud based so I can run the whole thing from home when I need to. No software to install, no backups to worry about.

Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

It handles our RTI and the HMRC submissions without me having to think too hard. Tax tables update on their own when treasury changes them.

Cons

I wish a few of the report layouts were easier to customise without asking support.

Was this helpful? · 9
W

Willem P.

Owner, Aloe Foods

Construction2-10 employeesAustraliaUsed: Less than 6 months
1.0
Reviewed on 4 February 2026

All the frustration for none of the help

Nothing but headaches since we onboarded. Queries sit open for weeks and nobody takes ownership. We are already looking to move.

Ease of use
1.0
Customer service
1.0
Value for money
1.0
Functionality
2.0
Pros

The idea of everything in one place is good, the execution just was not there for us.

Cons

Support is slow to the point of being useless when you have a real problem.

Was this helpful? · 10
T

Tasneem H.

Practice Manager, Protea Group

Transportation/Trucking/Railroad51-200 employeesUnited KingdomUsed: 6-12 months
3.0
Reviewed on 27 January 2026

Does the basics fine

We use it because it works, not because we love it. Support is slow and the interface takes getting used to.

Ease of use
3.0
Customer service
3.0
Value for money
2.0
Functionality
4.0
Pros

Once it is set up it is stable and runs each month without drama.

Cons

The setup and general navigation are not intuitive. Simple tasks take more steps than they should.

Was this helpful? · 34
A

Ahmed Botha

Financial Manager, Tygerberg Trading

Consumer Services201-500 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 24 January 2026

Glad we switched

Been using it for a couple of years now across our branches and it just works. The setup took some patience but the team walked us through all of it.

Ease of use
4.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

Being cloud based I can run payroll from anywhere. Office, home, on my phone when I am travelling, it does not matter.

Cons

Nothing major honestly. Maybe the mobile app could load a touch quicker.

Was this helpful? · 15
J

Johan H.Verified reviewer

Bookkeeper

LinkedIn verified
Construction201-500 employeesUnited KingdomUsed: 1-2 years
3.0
Reviewed on 22 January 2026

Works but could be simpler

We use it because it works, not because we love it. Support is slow and the interface takes getting used to.

Ease of use
2.0
Customer service
2.0
Value for money
3.0
Functionality
3.0
Pros

Being able to log in from anywhere is genuinely handy.

Cons

Getting hold of support can take a while and the answers vary depending who you get.

Was this helpful? · 28
J

Johan MahlanguVerified reviewer

Bookkeeper, Marula Services

LinkedIn verified
Health, Wellness and Fitness1 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 22 January 2026

Cloud payroll done right

What sold me was the employee self service. Our people apply for leave and check payslips themselves so my inbox is a lot quieter.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Reporting is strong once you get the hang of it. I can pull a full cost to company breakdown in a minute or two.

Cons

Sometimes the system is a little slow first thing in the morning when everyone logs in.

Was this helpful? · 32
Z

Zanele Z.

Office Manager, Sable Pty Ltd

Automotive2-10 employeesIrelandUsed: Less than 6 months
5.0
Reviewed on 21 January 2026

Really happy with it

Honestly one of the better payroll systems I have used in this country. Does the HMRC side properly.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The employee self service is the big one for me. Staff log in, check payslips, apply for leave and update their own details, which frees up so much of my time.

Cons

Sometimes the system is a little slow first thing in the morning when everyone logs in.

Was this helpful? · 31
A

Amahle S.

Founder

Education Management2-10 employeesUnited StatesUsed: 2+ years
4.0
Reviewed on 21 January 2026

Works well once you get used to it

It covers payroll and basic HR in one place which suits us. A few features feel like they need polishing.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Pros

Cloud access means I am not tied to one machine. That flexibility has been useful more than once.

Cons

The learning curve is real. Give yourself a good few weeks before you feel comfortable.

Was this helpful? · 15
C

Cindy JacobsVerified reviewer

Bookkeeper

LinkedIn verified
Education Management11-50 employeesUnited KingdomUsed: Less than 6 months
1.0
Reviewed on 20 January 2026

Regret moving to it

Nothing but headaches since we onboarded. Queries sit open for weeks and nobody takes ownership. We are already looking to move.

Ease of use
1.0
Customer service
1.0
Value for money
1.0
Functionality
1.0
Pros

It can run payroll, when it decides to cooperate.

Cons

Support is slow to the point of being useless when you have a real problem.

Was this helpful? · 10
S

Sipho E.

People Manager, Umhlanga Foods

Non-Profit Organization Management1 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 20 January 2026

Does exactly what we need

Solid product. We are a manufacturing business with weekly and monthly staff and it copes with all of it fine.

Ease of use
4.0
Value for money
4.0
Functionality
5.0
Pros

The support team actually understands payroll. When I log a query they know what I am talking about instead of reading off a script.

Was this helpful? · 27