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PaySpace

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Cloud payroll & HR built for Africa

3.8Based on 135 reviews

Verified reviews for PaySpace

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3.8

135 reviews

  • 5 ★
    57
  • 4 ★
    31
  • 3 ★
    22
  • 2 ★
    17
  • 1 ★
    8
Positive 65%Neutral 16%Negative 19%
Write a Review
Q

Quinton E.Verified reviewer

HR Administrator, Karoo Group

LinkedIn verified
Transportation/Trucking/Railroad501-1000 employeesUnited KingdomUsed: 6-12 months
2.0
Reviewed on 22 August 2025

Expected more

Honestly disappointed. Billing queries dragged on and the support experience soured us on the whole thing.

Ease of use
1.0
Value for money
1.0
Functionality
3.0
Pros

When it is set up correctly the actual pay run is accurate.

Cons

Far too complex for what we need. Simple changes require support or a consultant.

Was this helpful? · 28
Z

Zaid Fourie

HR Business Partner

Health, Wellness and Fitness51-200 employeesIrelandUsed: 2+ years
1.0
Reviewed on 14 August 2025

Support is the worst part

The system is overcomplicated and the support is basically absent when you actually need it. Not worth the money for us.

Ease of use
1.0
Customer service
1.0
Value for money
1.0
Functionality
2.0
Pros

It can run payroll, when it decides to cooperate.

Cons

Support is slow to the point of being useless when you have a real problem.

Was this helpful? · 27
J

Jared Ndlovu

Owner, Riverside Foods

Education Management2-10 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 13 August 2025

Payroll is a breeze now

What sold me was the employee self service. Our people apply for leave and check payslips themselves so my inbox is a lot quieter.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

Reporting is strong once you get the hang of it. I can pull a full cost to company breakdown in a minute or two.

Cons

None that come to mind really. We are very happy.

Was this helpful? · 2
D

Dineo AdamsVerified reviewer

Owner, Karoo Logistics

LinkedIn verified
Retail201-500 employeesUnited KingdomUsed: 1-2 years
2.0
Reviewed on 10 August 2025

Not for a small team

It is powerful but so complicated that half the features go unused. When something goes wrong support takes forever to come back.

Ease of use
1.0
Customer service
2.0
Functionality
2.0
Pros

The compliance side is thorough, I will give it that.

Cons

The pricing and the billing admin were a headache from the start.

Was this helpful? · 12
S

Sarah R.

Financial Manager, Highveld Foods

Marketing and Advertising501-1000 employeesIrelandUsed: 6-12 months
5.0
Reviewed on 1 August 2025

Best decision we made for payroll

What sold me was the employee self service. Our people apply for leave and check payslips themselves so my inbox is a lot quieter.

Ease of use
5.0
Value for money
4.0
Functionality
5.0
Pros

Leave management is built into the same system so I am not chasing spreadsheets around the office anymore.

Cons

None that come to mind really. We are very happy.

Was this helpful? · 33
S

Stefan D.

HR Manager, Protea Pty Ltd

Construction2-10 employeesUnited KingdomUsed: 2+ years
3.0
Reviewed on 9 July 2025

Mixed feelings

We use it because it works, not because we love it. Support is slow and the interface takes getting used to.

Customer service
2.0
Functionality
3.0
Pros

It keeps payroll and leave in one place so I am not jumping between systems.

Cons

The setup and general navigation are not intuitive. Simple tasks take more steps than they should.

Was this helpful? · 0
U

Unathi W.Verified reviewer

People Manager, Protea Group

LinkedIn verified
Restaurants201-500 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 3 July 2025

Payroll is a breeze now

Been using it for a couple of years now across our branches and it just works. The setup took some patience but the team walked us through all of it.

Ease of use
5.0
Value for money
5.0
Functionality
5.0
Pros

Payslips look professional and go out by email automatically. Staff stopped coming to ask for copies.

Cons

Nothing major honestly. Maybe the mobile app could load a touch quicker.

Was this helpful? · 22
L

Leonie D.

Owner, Marula Holdings

Marketing and Advertising201-500 employeesIrelandUsed: Less than 6 months
2.0
Reviewed on 2 July 2025

Frustrating more often than not

We have battled with this since we moved over. The system is capable but getting it to do what you want is a fight.

Ease of use
2.0
Customer service
2.0
Value for money
1.0
Functionality
3.0
Pros

The compliance side is thorough, I will give it that.

Cons

Far too complex for what we need. Simple changes require support or a consultant.

Was this helpful? · 21
S

Sarah B.

Founder, Umhlanga Pty Ltd

Restaurants201-500 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 1 July 2025

Best decision we made for payroll

What sold me was the employee self service. Our people apply for leave and check payslips themselves so my inbox is a lot quieter.

Ease of use
5.0
Value for money
4.0
Functionality
5.0
Pros

Being cloud based I can run payroll from anywhere. Office, home, on my phone when I am travelling, it does not matter.

Cons

None that come to mind really. We are very happy.

Was this helpful? · 2
R

Ruan S.Verified reviewer

Director, Summit Trading

LinkedIn verified
Staffing and Recruiting1 employeesCanadaUsed: Less than 6 months
2.0
Reviewed on 27 June 2025

Frustrating more often than not

Too heavy for a business our size. We spend more time managing the software than doing payroll.

Ease of use
2.0
Value for money
2.0
Functionality
2.0
Pros

The compliance side is thorough, I will give it that.

Cons

It is not friendly for someone without a payroll background at all.

Was this helpful? · 26