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PaySpace

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Cloud payroll & HR built for Africa

3.8Based on 135 reviews

Verified reviews for PaySpace

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3.8

135 reviews

  • 5 ★
    57
  • 4 ★
    31
  • 3 ★
    22
  • 2 ★
    17
  • 1 ★
    8
Positive 65%Neutral 16%Negative 19%
Write a Review
U

Unathi J.

Financial Controller, Summit Holdings

Health, Wellness and Fitness201-500 employeesAustraliaUsed: 2+ years
5.0
Reviewed on 9 March 2026

Love the self service portal

The tax updates come through automatically so I am not scrambling every time the budget changes. Big relief for a small HR team.

Ease of use
5.0
Customer service
5.0
Functionality
5.0
Pros

It handles our RTI and the HMRC submissions without me having to think too hard. Tax tables update on their own when treasury changes them.

Cons

Nothing major honestly. Maybe the mobile app could load a touch quicker.

Was this helpful? · 27
K

Keegan C.

Bookkeeper, Vaal Logistics

Health, Wellness and Fitness1 employeesIrelandUsed: Less than 6 months
4.0
Reviewed on 9 March 2026

Strong on compliance

Good product for the money. Not the prettiest system out there but it is accurate and that matters more to me.

Ease of use
3.0
Customer service
4.0
Value for money
4.0
Pros

Payslips email out automatically and look neat and professional.

Cons

Support response times are hit and miss. Sometimes quick, sometimes I wait a day or two.

Was this helpful? · 20
L

Lerato H.

Admin Manager, Sandton Logistics

Food & Beverages1 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 5 March 2026

Gets the job done

Reliable and it has not let us down on a pay run yet. Support can be slow at times but they get there.

Customer service
3.0
Value for money
3.0
Functionality
4.0
Pros

Cloud access means I am not tied to one machine. That flexibility has been useful more than once.

Cons

The mobile app is okay but it does less than the desktop version.

Was this helpful? · 12
B

Bianca Botha

Operations Manager, Kalahari Trading

Consumer Services2-10 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 5 March 2026

Glad we switched

We moved our whole payroll onto PaySpace last year and honestly I do not know how we managed before. Payslips go out on time every month and staff can pull their own P60s without bugging me.

Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Leave management is built into the same system so I am not chasing spreadsheets around the office anymore.

Cons

None that come to mind really. We are very happy.

Was this helpful? · 31
Z

Zaid Mahlangu

Office Manager, Baobab Pty Ltd

Construction2-10 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 4 March 2026

Reliable every single month

We moved our whole payroll onto PaySpace last year and honestly I do not know how we managed before. Payslips go out on time every month and staff can pull their own P60s without bugging me.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
5.0
Pros

Reporting is strong once you get the hang of it. I can pull a full cost to company breakdown in a minute or two.

Cons

None that come to mind really. We are very happy.

Was this helpful? · 8
L

Leonie PillayVerified reviewer

Practice Manager

LinkedIn verified
Hospital & Health Care51-200 employeesUnited KingdomUsed: 2+ years
3.0
Reviewed on 28 February 2026

Mixed feelings

We use it because it works, not because we love it. Support is slow and the interface takes getting used to.

Ease of use
3.0
Functionality
3.0
Pros

Payroll comes out accurate and the statutory submissions are handled, which is what I care about most.

Cons

The reporting takes real effort to configure the way you want.

Was this helpful? · 15
X

Xolani E.Verified reviewer

Owner, Umhlanga Logistics

LinkedIn verified
Construction2-10 employeesIrelandUsed: 1-2 years
3.0
Reviewed on 27 February 2026

Does the basics fine

Decent for compliance, average on usability. If you are not from a payroll background be ready to learn.

Ease of use
3.0
Customer service
3.0
Value for money
4.0
Functionality
3.0
Pros

It keeps payroll and leave in one place so I am not jumping between systems.

Cons

It feels built for bigger companies. As a smaller team a lot of it is overkill for us.

Was this helpful? · 22
C

Chantelle K.

HR and Payroll Officer

Staffing and Recruiting201-500 employeesUnited StatesUsed: 1-2 years
3.0
Reviewed on 24 February 2026

Fine once you fight through setup

It does what it needs to for payroll but I would not call it easy. There is a fair bit of clicking around to get simple things done.

Customer service
3.0
Value for money
2.0
Functionality
3.0
Pros

Once it is set up it is stable and runs each month without drama.

Cons

Getting hold of support can take a while and the answers vary depending who you get.

Was this helpful? · 29
D

Dumisani Adams

Operations Manager, Bluewater Holdings

Automotive201-500 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 17 February 2026

Staff love the app

What sold me was the employee self service. Our people apply for leave and check payslips themselves so my inbox is a lot quieter.

Ease of use
5.0
Value for money
5.0
Functionality
5.0
Pros

Being cloud based I can run payroll from anywhere. Office, home, on my phone when I am travelling, it does not matter.

Cons

None that come to mind really. We are very happy.

Was this helpful? · 27
R

Ruan R.

HR Business Partner, Bluewater Logistics

Financial Services501-1000 employeesUnited KingdomUsed: Less than 6 months
1.0
Reviewed on 17 February 2026

Save yourself the trouble

We lost hours every month working around problems that should never happen in a payroll system. Cannot recommend it.

Customer service
1.0
Value for money
1.0
Pros

The idea of everything in one place is good, the execution just was not there for us.

Cons

Support is slow to the point of being useless when you have a real problem.

Was this helpful? · 16