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PaySpace

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Cloud payroll & HR built for Africa

3.8Based on 135 reviews

Verified reviews for PaySpace

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3.8

135 reviews

  • 5 ★
    57
  • 4 ★
    31
  • 3 ★
    22
  • 2 ★
    17
  • 1 ★
    8
Positive 65%Neutral 16%Negative 19%
Write a Review
U

Unathi S.

Financial Controller, Cape Holdings

Non-Profit Organization Management501-1000 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 25 March 2026

Glad we switched

Been using it for a couple of years now across our branches and it just works. The setup took some patience but the team walked us through all of it.

Ease of use
4.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Reporting is strong once you get the hang of it. I can pull a full cost to company breakdown in a minute or two.

Cons

The interface looks a bit dated in places. It does the job but a fresh coat of paint would not hurt.

Was this helpful? · 32
J

Jason MokoenaVerified reviewer

Financial Controller, Sable Logistics

LinkedIn verified
Accounting2-10 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 24 March 2026

Sorted our whole payroll

Its cloud based so I can run the whole thing from home when I need to. No software to install, no backups to worry about.

Ease of use
4.0
Customer service
5.0
Value for money
5.0
Pros

The support team actually understands payroll. When I log a query they know what I am talking about instead of reading off a script.

Cons

The interface looks a bit dated in places. It does the job but a fresh coat of paint would not hurt.

Was this helpful? · 10
S

Stefan C.

Managing Director, Northgate Trading

Manufacturing501-1000 employeesUnited KingdomUsed: 6-12 months
2.0
Reviewed on 24 March 2026

Struggled with it

It is powerful but so complicated that half the features go unused. When something goes wrong support takes forever to come back.

Ease of use
2.0
Customer service
2.0
Value for money
2.0
Functionality
3.0
Pros

When it is set up correctly the actual pay run is accurate.

Cons

It is not friendly for someone without a payroll background at all.

Was this helpful? · 8
M

Megan H.

Director

Staffing and Recruiting201-500 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 23 March 2026

Happy overall with a few niggles

Happy with it on the whole. The self service portal saves time even if some staff needed help to get going.

Ease of use
5.0
Value for money
4.0
Functionality
5.0
Pros

The compliance handling is the strong point. HMRC submissions and statutory stuff are taken care of so I sleep easier.

Cons

Support response times are hit and miss. Sometimes quick, sometimes I wait a day or two.

Was this helpful? · 16
R

Refilwe NaidooVerified reviewer

Financial Manager, Bluewater Group

LinkedIn verified
Health, Wellness and Fitness2-10 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 22 March 2026

Solid system for a growing team

Runs like clockwork. I do payroll for about 80 people and month end used to eat my whole week, now its a day at most.

Customer service
5.0
Functionality
5.0
Pros

The support team actually understands payroll. When I log a query they know what I am talking about instead of reading off a script.

Cons

Nothing major honestly. Maybe the mobile app could load a touch quicker.

Was this helpful? · 11
P

Pieter N.

Financial Manager, Sable Holdings

Wholesale2-10 employeesAustraliaUsed: Less than 6 months
3.0
Reviewed on 17 March 2026

Fine once you fight through setup

It is okay. Not the worst, not the best. Ticks the boxes but nothing about it wows me.

Ease of use
3.0
Customer service
2.0
Value for money
4.0
Functionality
3.0
Pros

Once it is set up it is stable and runs each month without drama.

Cons

The setup and general navigation are not intuitive. Simple tasks take more steps than they should.

Was this helpful? · 22
A

Amahle van der Merwe

Admin Manager, Riverside Trading

Hospital & Health Care11-50 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 15 March 2026

Reliable every single month

Been using it for a couple of years now across our branches and it just works. The setup took some patience but the team walked us through all of it.

Ease of use
4.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

Being cloud based I can run payroll from anywhere. Office, home, on my phone when I am travelling, it does not matter.

Cons

The onboarding felt like a lot at the start, but thats payroll for you, not really their fault.

Was this helpful? · 16
W

Wesley Adams

Director, Riverside Trading

Logistics and Supply Chain201-500 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 15 March 2026

Reliable payroll for us

Overall a good experience. It does everything we need for payroll and the compliance side is handled well, I just found the setup a bit fiddly.

Ease of use
4.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

Payslips email out automatically and look neat and professional.

Cons

The mobile app is okay but it does less than the desktop version.

Was this helpful? · 9
Y

Yolanda T.

HR and Payroll Officer, Drakensberg Foods

Manufacturing2-10 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 14 March 2026

Love the self service portal

What sold me was the employee self service. Our people apply for leave and check payslips themselves so my inbox is a lot quieter.

Ease of use
5.0
Value for money
4.0
Functionality
5.0
Pros

Being cloud based I can run payroll from anywhere. Office, home, on my phone when I am travelling, it does not matter.

Cons

Nothing major honestly. Maybe the mobile app could load a touch quicker.

Was this helpful? · 19
V

Vanessa R.

Accountant, Karoo Foods

Accounting501-1000 employeesUnited KingdomUsed: 6-12 months
2.0
Reviewed on 10 March 2026

Hard work to use

Too heavy for a business our size. We spend more time managing the software than doing payroll.

Ease of use
2.0
Value for money
2.0
Functionality
2.0
Pros

Cloud access is useful, at least I can log in from anywhere.

Cons

Far too complex for what we need. Simple changes require support or a consultant.

Was this helpful? · 30